Rigorous trainer selection
Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.
- Triple validation: technical, pedagogical, sectoral.
- Minimum rating 4.8/5 over the last 12 sessions.
1 seat held for the next session
30:00Held for another
Request a call back and an advisor reaches you within 24 business hours, Monday to Saturday.
Training Active Listening - Strengthen Professional Communication
Trusted by — schools, companies and industrial groups
Every program built with a dedicated engineer
Learning objectives
- Master the basics of active listening for effective professional exchanges
- Develop reformulation skills to clarify needs in the business environment
- Identify barriers to listening and overcome them in various contexts
- Apply active listening in management and sales to boost performance
- Design constructive certified feedback based on attentive listening
- Optimize team relationships through professional listening practices
Our social commitment
A school kit donated to a child for every training
To fight inequalities in access to education, Learni donates a complete school kit to a child in need for every training booked. You build your skills, a child heads back to school.
- Backpack, notebooks and essential supplies
- Distributed through our partner charities
- Included, at no extra cost to you
The Learni story
Founded by engineers and learning experts, Learni's mission is to make high-impact tech training accessible to teams everywhere. We work remotely with organizations across the US and Canada, in your time zone, to help teams upskill fast.
Don't let this gap widen
Why this program matters
Without mastering active listening, 75% of workplace misunderstandings cause productivity losses estimated at 15 hours per employee per month.
Unresolved conflicts generate an additional 30% turnover, costing up to 50 000€ per vacant position.
In 2026, 82% of managers lacking these skills stagnate in their careers, while rival teams boost their performance by 40%.
Every day without training widens the gap: lost clients, delayed projects, a toxic company culture.
Act before opportunities evaporate.
Program
Module 1Active Listening Fundamentals: Postures and Attentive Observation (sensory exercises, self-assessment)
Immediate immersion in active listening principles through sensory exercises to sharpen attention, discovery of ideal body and verbal postures, practice of silent observation on recorded dialogues, collective analysis of non-verbal signals, creation of a personal listening journal to track progress from the first session, with individualized trainer feedback for immediate workplace application.
Module 2Active Listening Techniques: Reformulation and Open Questions (dyadic role-plays, verbal tools)
Exploration of reformulation tools to validate mutual understanding, intensive training in open questions via paired role-plays on real professional scenarios, simulation of tense meetings to practice active empathy, cross-feedback between participants to refine techniques, creation of a personal kit of key active listening phrases, promoting smooth and confident daily communication.
Module 3Active Listening Barriers: Identification and Management (business cases, anti-noise strategies)
Diagnosis of main barriers such as judgments or distractions through concrete business cases, practical exercises to neutralize cognitive biases, simulated situations with ambient noise in remote format, development of personalized strategies to sustain listening in stressful contexts, analysis of testimonial videos from transformed leaders, creation of an anti-barrier action plan for immediate team integration.
Module 4Active Listening Application: Feedback and Team Performance (red thread project, certification)
Synthesis via red thread project on a selected business challenge, advanced practice of constructive feedback based on active listening, simulations of conflicts resolved through empathetic listening, peer and trainer evaluations to validate certified skills, creation of deliverables like a personalized listening guide, motivational close with testimonials and roadmap for professional deployment.
Evaluation method
- Interactive MCQ on active listening techniques at the end of the training
- Assessment through role-plays and cross-feedback among participants
- Presentation of the red thread project with personal action plan
Learning method
- Dynamic sessions led by a Qualiopi-certified expert trainer
- Practical exercises and role-plays on authentic business cases
- Progressive red thread project over four days to anchor skills
- Comprehensive digital course materials and accessible audio/video resources
Methods, materials and delivery
The Training Active Listening - Strengthen Professional Communication program is delivered onsite or remote (blended-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.
The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.
Equipment required
For the smooth delivery of the Training Active Listening - Strengthen Professional Communication program, the following equipment is required:
- Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
- Training environments installed on workstations or accessible online
- Course materials, hands-on exercises and complementary resources
- Post-training access to materials and educational resources
For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.
* contact us for remote delivery feasibility** ratio varies depending on the program
Skills assessment methods
Assessment of skills acquired during the Training Active Listening - Strengthen Professional Communication program is performed through:
- During training: case studies, hands-on labs and professional scenarios
- End of training: self-assessment questionnaire and skills evaluation by the trainer
- After training: completion certificate detailing acquired skills
Program accessibility
Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.
Enrollment terms and lead times
Registration is possible up to 48 business hours before the start of training. All our programs are built for corporate L&D budgets and delivered onsite or remotely.
Our method
Training quality, guaranteed at every step
Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.
You meet the trainer beforehand
30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.
- Live briefing on goals and team context.
- Veto right — we swap the trainer for free if needed.
Content tailored to your context
No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.
- Hands-on cases drawn from your stack and projects.
- Program co-written then validated by your team.
Continuous quality follow-up
Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.
- NPS, knowledge quizzes and skills self-assessment.
- Satisfaction guarantee: fully satisfied or free rework.
A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.
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FAQ
Frequently asked questions
How much does the Training Active Listening - Strengthen Professional Communication training cost?+
The price is $4,620 (USD) per participant. A detailed quote is sent within one business day.
How long is the Training Active Listening - Strengthen Professional Communication training?+
The training lasts 4 journées, available live online (US time zones) or on-site at your offices.
How is this training paid for?+
Most US teams pay directly through their company (L&D or training budget). We invoice in US dollars and accept bank transfer (ACH/wire) or card, with volume pricing for teams. A purchase order is welcome.
Are there any prerequisites?+
Proficiency in spoken English; no prior communication skills required
Is a certificate delivered at the end?+
Yes. A Learni completion certificate is issued, along with the individual evaluation report.
Does Learni provide the equipment?+
No. A computer and stable internet connection are required for the participant. Learni provides the educational platform, the trainer and all course materials.
On-site & remote
This training across cities
Available on-site and remotely. Pick your city to see the local training center.
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