Terms and Conditions of Sale

Preamble

Learni is a professional training organization registered under number 11 77 08678 77 with the Prefect of the Île-de-France region. This registration does not constitute a State accreditation. Learni is Qualiopi-certified for the category "Training actions". These T&Cs apply to all services sold by Learni to its professional clients (companies, OPCOs, public bodies) and to private individuals.

Definitions

"Provider": Learni, a simplified joint-stock company with share capital of €6,000, registered with the Meaux Trade and Companies Register under number 983 110 990, with registered office at 4 rue André Lefèvre, 77320 La Ferté-Gaucher. "Client": any individual or legal entity placing an order with the Provider. "Learner": any individual enrolled in a training action. "Training action": action contributing to skills development within the meaning of Articles L. 6313-1 et seq. of the French Labour Code. "Agreement": professional training agreement entered into between the Provider and the professional Client, or professional training contract entered into with a private individual (Article L. 6353-3 of the Labour Code).

Purpose

The purpose of these T&Cs is to define the conditions under which Learni provides its training services, whether delivered in person (intra- or inter-company), remotely (virtual classroom), or via e-learning. They also apply to related services: instructional design, consulting, audit, coaching, learning path design, hackathons, and trainer staffing.

Scope

These T&Cs prevail over any other document of the Client, in particular its general purchasing conditions, except with the express prior agreement of the Provider. Any derogation from these T&Cs must be formalized in writing and signed by both parties. The fact that the Provider does not invoke any of the clauses hereof at any time may not be interpreted as a waiver of the right to do so subsequently.

Quote and order form

Each training request gives rise to a personalized quote, sent to the Client within 48 working hours. The quote specifies the title of the training, the educational objectives, the program, the duration, the assessment methods, the price, and the funding arrangements. The quote is valid for thirty (30) days from its date of issue. The order is firm and final upon receipt of the signed quote bearing the words "Approved" together with, where applicable, the deposit payment or the OPCO funding agreement.

Registration and access conditions

Registration is effective upon receipt of the signed training agreement or contract. The Provider sends the Client, no later than seven (7) days before the start of training, a convocation specifying the date, time, location (or connection link for remote training), as well as the detailed program and applicable internal regulations. Any prerequisites are mentioned on the quote and on the program sheet. It is the Client's responsibility to ensure that learners meet the necessary prerequisites.

Accessibility and disability

Learni is committed to making its training accessible to people with disabilities. Anyone concerned is invited to contact our disability officer as early as the quotation phase to study the necessary educational, technical, or organizational adaptations (a.busi@learni-group.com). Accessibility arrangements are detailed on the Disability & Inclusion page of the website.

Prices

Training prices are stated on the quote in euros. Unless otherwise indicated, prices are firm for the validity period of the quote. For intra-company training, the price is a fixed package independent of the number of learners up to the limit indicated on the quote. Ancillary costs (travel, accommodation, room rental, physical materials) are, unless otherwise stated, borne by the Client and invoiced separately.

VAT

Continuing professional training actions delivered by Learni benefit from the VAT exemption provided for in Article 261-4-4° a) of the French General Tax Code, Learni holding the certificate issued by the Regional Directorate for Economy, Employment, Labour and Solidarity. Consulting, engineering, or coaching services not eligible for this exemption are invoiced at the applicable VAT rate.

Payment terms

Unless otherwise agreed, payment is made by bank transfer within thirty (30) days of the invoice date. For new clients, a deposit of 30% of the total amount may be required upon order, with the balance payable at the end of the training. No discount is granted for early payment.

OPCO and FNE funding

If the Client wishes payment to be made by an OPCO or under the FNE-Formation scheme, it is the Client's responsibility to submit the funding request before the start of training, to provide the Provider with the written funding agreement, and to ensure that payment is duly made. In the event of refusal, partial coverage, or non-receipt of payment by the Provider within sixty (60) days of invoice issuance, the Client shall be liable for the full outstanding amount.

Late payment penalties

In accordance with Article L. 441-10 of the French Commercial Code, any late payment shall automatically, without any formal notice being required, give rise to late-payment penalties calculated at the interest rate applied by the European Central Bank to its most recent refinancing operation, increased by ten (10) percentage points, as well as a fixed indemnity for recovery costs of forty (40) euros.

Cancellation, postponement, and absence

Any cancellation or postponement by the Client must be notified in writing. In the event of cancellation less than fourteen (14) calendar days before the start of training, 50% of the total amount shall remain due as a fixed indemnity. In the event of cancellation less than seven (7) days before, the full amount shall be due. Absence or withdrawal during the training does not give rise to any refund. The Provider reserves the right to cancel or postpone a session in case of force majeure or insufficient attendance; in such case, the sums paid shall be fully refunded with no further compensation.

Withdrawal period (private individuals)

In accordance with Article L. 6353-5 of the French Labour Code, private Clients have a withdrawal period of fourteen (14) days from the signature of the training contract. Withdrawal is notified by registered letter with acknowledgment of receipt. No sum may be required from the private individual before the expiration of this period.

Performance

Training is delivered by expert trainers selected by Learni. The Provider reserves the right to replace one trainer with another of equivalent qualifications when necessary, without giving rise to any compensation. For remote training, the Client undertakes to provide learners with the necessary equipment (computer, internet connection, headset). For intra-company training, the Client provides a suitable room and the required equipment.

Assessment and certificate

At the end of the training, an assessment of acquired skills is conducted according to the methods specified on the program sheet (multiple choice, case study, role-play, certification). The Provider issues each learner with a training completion certificate in accordance with Article L. 6353-1 of the French Labour Code. The completion certificate is sent to the Client and, where applicable, to the funding OPCO.

Obligations of the parties

The Provider undertakes to deploy all educational, technical, and human resources necessary for the proper performance of the training, in compliance with the Qualiopi reference framework. The Client undertakes to comply with the registration conditions, to pay the agreed price, and to ensure learner attendance. Learners undertake to comply with the Provider's internal regulations and, where applicable, those of the host venue.

Intellectual property

All training materials, content, methods, tools, platforms, and any document delivered or made accessible during the training remain the exclusive property of the Provider or its partners. The Client and learners benefit from a strictly personal and non-transferable right of use for their training needs. Any reproduction, distribution, commercial exploitation, or transfer to third parties is strictly prohibited without the prior written consent of the Provider.

Confidentiality

Each party undertakes to keep strictly confidential all information, documents, or data of which it may become aware during the performance of the service. This obligation continues for the entire duration of the contractual relationship and for three (3) years after its termination.

Personal data protection (GDPR)

The Provider collects and processes personal data of learners and Clients in compliance with Regulation (EU) 2016/679 (GDPR) and the French Data Protection Act. This data is used exclusively for managing registrations, performing the training, Qualiopi quality monitoring, invoicing, and, where applicable, declaratory obligations to funders. Retention periods comply with legal obligations (in particular ten years for training certificates). Any person has a right of access, rectification, erasure, opposition, and portability, exercisable at a.busi@learni-group.com.

Liability

The Provider's liability is limited to the strict performance of its obligation of means. Under no circumstances may the Provider be held liable for indirect damages (commercial loss, loss of image, loss of opportunity, loss of revenue) suffered by the Client. The total amount of any damages owed by the Provider may not exceed the price of the relevant service.

Force majeure

Neither party may be held liable for any breach of its obligations resulting from a case of force majeure within the meaning of Article 1218 of the French Civil Code and the case law of French courts. Obligations are then suspended for the duration of the force majeure event; if such event continues beyond sixty (60) days, either party may terminate the agreement without compensation.

Complaints and mediation

Any complaint must be sent in writing to a.busi@learni-group.com. The Provider undertakes to provide a response within fifteen (15) working days. In accordance with Articles L. 612-1 et seq. of the French Consumer Code, the private Client may, after attempting an amicable resolution, freely refer the matter to the competent consumer mediator.

Applicable law and jurisdiction

These T&Cs are governed by French law. Failing amicable resolution, any dispute relating to their interpretation or performance shall fall under the exclusive jurisdiction of the Meaux Commercial Court for professional Clients, and of the courts of common law for private Clients.

Modification of the T&Cs

The Provider reserves the right to modify these T&Cs at any time. The applicable conditions are those in force on the date of signature of the training agreement or contract.

Effective date

These T&Cs apply from 3 May 2026 and supersede any previous version.

For any questions regarding these T&Cs, please do not hesitate to contact us.

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