Training Operational Management - Optimizing Performance of Complex Teams

Very demanding course · Expertise required

$4,620

  • 4 days
  • Onsite
  • 10 people max.
Ref: XWR408
10 people max.
$4,620
In-company rate: from $7,865 for the whole team
On-site and certification exam on quote
4 days
Onsite

Don't let this gap widen

Why this program matters

  • Without expert operational management mastery, 68% of companies lose more than 20% of annual productivity due to poorly optimized flows, according to a McKinsey 2023 study, driving hidden costs that explode to 15% of revenue through waste and delays.

  • Team turnover climbs to 22% without precise oversight, demotivating talent and stalling innovation while certified competitors capture 35% additional market share.

  • Your career risks stagnation against leading peers, exposing the company to costly regulatory non-compliance risks.

  • Secure sustainable performance and undisputed leadership today through this certification training.

Youcef TAHRI, Learni trainer · Management expert
Youcef TAHRI

Learni trainer · Management expert

73%productivity gap
×3cost of inaction
Flag of the United StatesBuilt for US teams
Payment by wire transferEnhanced confidentialityPerfect for companies with 50 to 500 employeesScheduling to fit any time zone

Trusted by — schools, companies and industrial groups

41,120 programs · 25 countries

  • Aptar
  • ArcelorMittal
  • Equans
  • EDF
  • Ubisoft
  • Microsoft
  • Atos

Every program built with a dedicated engineer

  • OpenAI
  • Anthropic
  • Mistral AI
  • NVIDIA
  • Google
  • Amazon Web Services
  • Microsoft Dynamics 365
  • Salesforce
  • ServiceNow
  • SAP
  • Oracle
  • Cisco
  • Fortinet
  • Palo Alto Networks
  • Aruba
  • VMware
  • Red Hat
  • Databricks
  • Snowflake
  • OVHcloud
  • Notion
  • AMD
  • Apple

Companies: Aptar, ArcelorMittal, Equans, EDF, Ubisoft, Microsoft and Atos.

Operational Management training objectives

  • Master advanced levers of operational management for high-performing companies.
  • Develop certifiable skills in optimizing complex professional workflows.
  • Design resource allocation strategies adapted to volatile contexts.
  • Optimize operational risk management with expert tools.
  • Implement performance piloting dashboards for certifiable teams.
  • Lead operational transformations by integrating professional leadership.
  • Enhance team autonomy through advanced managerial coaching.

Program

Operational Management curriculum: 4 modules over 4 days

Module 1 : Operational Management Diagnostic: In-Depth Process Analysis (Advanced KPIs, Dynamic SWOT, Data Analytics Tools)

Dive into a precise diagnostic of current operations through interactive workshops on expert KPIs and SWOT matrices adapted to complex environments, analyze real industrial company cases to identify hidden waste, use data visualization software like Tableau to model flows, produce a personalized diagnostic report as a deliverable at the end of the day, practice sectoral benchmarking simulations to benchmark performance against market leaders.

Module 2 : Operational Management Optimization: Overhaul of Critical Flows (Expert Lean Six Sigma, Value Stream Mapping, RPA Automation)

Explore advanced Lean Six Sigma techniques to map and optimize Value Streams through practical exercises on real factory cases, integrate RPA automation with hands-on demonstrations on UiPath, develop measurable action plans to reduce cycle times by 30%, analyze case studies on successful global supply chain transformations, produce an optimized mapping of your own processes as a concrete deliverable, foster small-group exchanges to contextualize for your company.

Module 3 : Operational Management Piloting: Real-Time Performance Control (OKR Dashboards, Balanced Scorecard, Predictive AI)

Build dynamic dashboards with Power BI for real-time OKR piloting during intensive practical sessions, implement Balanced Scorecards tailored to expert challenges, integrate predictive AI to anticipate disruptions through exercises on simple algorithms, test operational crisis scenarios in immersive simulations, generate personalized piloting reports as deliverables, discuss peer experience feedback to refine strategies, strengthen skills in strategic-operational alignment for immediate results.

Module 4 : Operational Management Transformation: Leadership and Implementation (ADKAR Change Management, Team Coaching, ROI Measurement)

Master the ADKAR model to pilot profound changes through advanced role-plays and personalized coaching, develop transformation implementation plans with precise ROI calculations on expert Excel, facilitate team coaching workshops to boost engagement, analyze cases of failures avoided through strong operational leadership, produce a certifiable post-training action plan as the final deliverable, integrate simulated 360° feedback for self-assessment, consolidate learning with a strategic debriefing focused on sustainable company performance.

How Operational Management skills are assessed

  • Expert situational assessments evaluated by Qualiopi trainers on 12 key competencies.
  • Advanced final multiple-choice quiz with 80% success rate for professional certification.
  • Personal case study delivered and graded, with detailed individualized feedback.

How the Operational Management course is taught

  • Immersive simulations on real company cases for deep experiential anchoring.
  • Collaborative workshops in small groups for expert practical exchanges.
  • Individual coaching tailored to your specific professional context.
  • Video analysis of operational leadership with interactive debriefing.
  • Hands-on digital tools for immediate mastery in the company.

Operational Management training: access and practical arrangements

The Training Operational Management - Optimizing Performance of Complex Teams program is delivered onsite or remote (blended-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.

The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.

Equipment required

For the smooth delivery of the Training Operational Management - Optimizing Performance of Complex Teams program, the following equipment is required:

  • Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
  • Training environments installed on workstations or accessible online
  • Course materials, hands-on exercises and complementary resources
  • Post-training access to materials and educational resources

For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.

* contact us for remote delivery feasibility** ratio varies depending on the program

Skills assessment methods

Assessment of skills acquired during the Training Operational Management - Optimizing Performance of Complex Teams program is performed through:

  • During training: case studies, hands-on labs and professional scenarios
  • End of training: self-assessment questionnaire and skills evaluation by the trainer
  • After training: completion certificate detailing acquired skills

Program accessibility

Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.

Enrollment terms and lead times

Registration is possible up to 48 business hours before the start of training. All our programs are built for corporate L&D budgets and delivered onsite or remotely.

The Learni story

Founded by engineers and learning experts, Learni's mission is to make high-impact tech training accessible to teams everywhere. We work remotely with organizations across the US and Canada, in your time zone, to help teams upskill fast.

Our method

How Learni guarantees the quality of your Operational Management training

Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.

Step 1

Rigorous trainer selection

Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.

  • Triple validation: technical, pedagogical, sectoral.
  • Minimum rating 4.8/5 over the last 12 sessions.
Step 2

You meet the trainer beforehand

30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.

  • Live briefing on goals and team context.
  • Veto right — we swap the trainer for free if needed.
Step 3

Content tailored to your context

No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.

  • Hands-on cases drawn from your stack and projects.
  • Program co-written then validated by your team.
Step 4

Continuous quality follow-up

Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.

  • NPS, knowledge quizzes and skills self-assessment.
  • Satisfaction guarantee: fully satisfied or free rework.

A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.

A child walking to school with a backpack
Our social commitment

A school kit donated to a child for every training booked

To fight inequalities in access to education, Learni donates a complete school kit to a child in need for every training booked. You build your skills, a child heads back to school.

  • Backpack, notebooks and essential supplies
  • Distributed through our partner charities
  • Included, at no extra cost to you
Enroll and offer a kit
FAQ

Operational Management: frequently asked questions

Which tools are used in Operational Management training?+
Hands-on work runs on advanced KPIs, dynamic SWOT, data Analytics Tools, expert Lean Six Sigma, value Stream Mapping and RPA Automation. Those tools come from the Operational Management program itself, delivered on site over 4 days, so participants practise on the stack they will use at work.
What can participants do after Operational Management training?+
They can master advanced levers of operational management for high-performing companies, develop certifiable skills in optimizing complex professional workflows and design resource allocation strategies adapted to volatile contexts. Those are the stated objectives of the Operational Management program at Expert level, checked by the end-of-session assessment.
What does the Operational Management program cover, day by day?+
Day 1: Operational Management Diagnostic: In-Depth Process Analysis (Advanced KPIs, Dynamic SWOT, Data Analytics Tools). Day 2: Operational Management Optimization: Overhaul of Critical Flows (Expert Lean Six Sigma, Value Stream Mapping, RPA Automation). Day 3: Operational Management Piloting: Real-Time Performance Control (OKR Dashboards, Balanced Scorecard, Predictive AI). Day 4: Operational Management Transformation: Leadership and Implementation (ADKAR Change Management, Team Coaching, ROI Measurement). The Operational Management program runs over 4 days, delivered on site.
How is Operational Management training assessed?+
Assessment relies on expert situational assessments evaluated by Qualiopi trainers on 12 key competencies, advanced final multiple-choice quiz with 80% success rate for professional certification and personal case study delivered and graded, with detailed individualized feedback. Learni issues a completion certificate together with the individual assessment report at the end of the Operational Management program, which an L&D team can file as evidence.
How much does Operational Management training cost per participant?+
Operational Management training costs $4,620 per participant. For an in-company team, the flat rate starts at $7,865 for the whole group, up to 8 people. The detailed quote, sent within one business day, adjusts the amount to the format and how far the syllabus is tailored to your team.
How long does Operational Management training take?+
4 days, available live online (US time zones) or on-site at your offices. Half-day tracks spread over several weeks are possible so the team stays operational.
Who pays for Operational Management training?+
Most US teams pay directly through their company L&D or training budget. Learni invoices in US dollars and accepts bank transfer (ACH/wire) or card, with volume pricing for teams. A purchase order is welcome.
What do participants need to know before Operational Management training?+
At least 5 years of confirmed experience in operational management, mastery of Lean and Agile methods, successful management of multidisciplinary teams of more than 20 people, knowledge of advanced KPIs.
Is a certificate issued after Operational Management training?+
Yes. A Learni completion certificate is issued, along with the individual evaluation report. Learni is a certified training provider and prepares for third-party certifications, but does not award them itself.
Does Learni provide the equipment for Operational Management training?+
No. A computer and a stable internet connection are required for each participant. Learni provides the learning platform, the trainer and all course materials.
Your professional training, anywhere

Let's build your Operational Management learning path.

30 minutes with a learning advisor. No commitment. No sales pitch dressed up as a demo.

Reply within 24h · Vetted experts · USD invoicing · W-9 available
On-site & remote

Operational Management training in your city

Available on-site and remotely. Pick your city to see the local training center.

Share in 2 clicks