Training Operational Management - Optimize Performances and Processes

Specialist course · Minimum level required

$5,775

  • 5 days
  • Onsite
  • 10 people max.
Ref: WUN571
10 people max.
$5,775
In-company rate: from $10,395 for the whole team
On-site and certification exam on quote
5 days
Onsite

Don't let this gap widen

Why this program matters

  • Without advanced operational management mastery, companies lose an average 25% productivity due to poorly optimized processes, with hidden costs nearing 150 000 € per year for a 50-employee SME.

  • Teams not properly managed suffer 35% turnover, generating costly interruptions in recruitment and training.

  • In 2024, 68% of managers fail to meet their objectives due to gaps in lean and KPI skills, threatening competitiveness and promotions.

  • Each quarter without certified training widens the gap with agile competitors, risking irreversible market share losses.

  • Act now to secure your performance.

Youcef TAHRI, Learni trainer · Management expert
Youcef TAHRI

Learni trainer · Management expert

73%productivity gap
×3cost of inaction
Flag of the United StatesBuilt for US teams
Payment by wire transferEnhanced confidentialityPerfect for companies with 50 to 500 employeesScheduling to fit any time zone

Trusted by — schools, companies and industrial groups

41,120 programs · 25 countries

  • Aptar
  • ArcelorMittal
  • Equans
  • EDF
  • Ubisoft
  • Microsoft
  • Atos

Every program built with a dedicated engineer

  • OpenAI
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  • Mistral AI
  • NVIDIA
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  • Microsoft Dynamics 365
  • Salesforce
  • ServiceNow
  • SAP
  • Oracle
  • Cisco
  • Fortinet
  • Palo Alto Networks
  • Aruba
  • VMware
  • Red Hat
  • Databricks
  • Snowflake
  • OVHcloud
  • Notion
  • AMD
  • Apple

Companies: Aptar, ArcelorMittal, Equans, EDF, Ubisoft, Microsoft and Atos.

Operational Management training objectives

  • Master the levers of operational management to boost company performance
  • Develop skills in team piloting and professional process optimization
  • Design advanced dashboards for certified monitoring of operational KPIs
  • Implement lean management methods in real business contexts
  • Optimize risk management and operational resilience in certified training
  • Deploy motivation strategies for high-performing and engaged teams

Program

Operational Management curriculum: 5 modules over 5 days

Module 1 : Diagnosis: analyze processes in operational management (KPIs, mapping, internal audits)

Immersion in evaluating current operational flows, using tools like Value Stream Mapping and advanced SWOT to identify bottlenecks, practical exercises on your real business cases, development of a complete diagnosis with prioritization of improvement areas, individualized feedback from the trainer for immediate professional application, precious time savings from the first week.

Module 2 : Piloting: implement dashboards in operational management (BI tools, predictive indicators)

Personalized construction of dynamic dashboards with Power BI and advanced Excel, definition of critical KPIs adapted to your sector, crisis scenario simulations to test robustness, collaborative workshops to align teams on measurable objectives, production of a deliverable ready to deploy in the company, immediate mastery of data for informed decisions and increased competitiveness.

Module 3 : Optimization: deploy operational lean management (5S, Kaizen, waste reduction)

Concrete application of lean principles on real processes via gamified workshops, identification and elimination of the 8 wastes using tools like Kanban and virtual Gemba Walk, case studies of French companies that gained 25% productivity, pair exercises to simulate Kaizen projects, creation of a personalized action plan certifying your skills, rapid transformation of your operations for tangible results.

Module 4 : Team Management: motivate and delegate in operational management (360 feedback, advanced RACI)

Development of operational leadership skills through filmed role-playing, mastery of the RACI matrix for effective delegation, constructive feedback techniques inspired by certified coaching, analysis of cases where turnover was reduced by 30% through team rituals, development of your personalized motivation charter, strengthening collaborative engagement for sustainable performance in the company.

Module 5 : Resilience: anticipate risks in operational management (BCP, crisis management, post-mortem audits)

Design of a Business Continuity Plan (BCP) tailored to your organization, interactive remote operational crisis simulations, post-mortem audit tools to capitalize on lessons learned, integration of AI for disruption forecasting, finalization of the ongoing project with defense and certification, exit with a ready-to-use kit to secure your operations and protect your company's future.

How Operational Management skills are assessed

  • Certified MCQ on operational management levers
  • Evaluation through case studies and practical simulations
  • Defense of personal optimization plan before the expert trainer

How the Operational Management course is taught

  • Courses led by an experienced operational manager from business
  • Practical exercises on concrete cases from various industries
  • Personalized ongoing project for immediate application
  • Complete digital course materials and updated resources

Operational Management training: access and practical arrangements

The Training Operational Management - Optimize Performances and Processes program is delivered onsite or remote (blended-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.

The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.

Equipment required

For the smooth delivery of the Training Operational Management - Optimize Performances and Processes program, the following equipment is required:

  • Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
  • Training environments installed on workstations or accessible online
  • Course materials, hands-on exercises and complementary resources
  • Post-training access to materials and educational resources

For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.

* contact us for remote delivery feasibility** ratio varies depending on the program

Skills assessment methods

Assessment of skills acquired during the Training Operational Management - Optimize Performances and Processes program is performed through:

  • During training: case studies, hands-on labs and professional scenarios
  • End of training: self-assessment questionnaire and skills evaluation by the trainer
  • After training: completion certificate detailing acquired skills

Program accessibility

Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.

Enrollment terms and lead times

Registration is possible up to 48 business hours before the start of training. All our programs are built for corporate L&D budgets and delivered onsite or remotely.

The Learni story

Founded by engineers and learning experts, Learni's mission is to make high-impact tech training accessible to teams everywhere. We work remotely with organizations across the US and Canada, in your time zone, to help teams upskill fast.

Our method

How Learni guarantees the quality of your Operational Management training

Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.

Step 1

Rigorous trainer selection

Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.

  • Triple validation: technical, pedagogical, sectoral.
  • Minimum rating 4.8/5 over the last 12 sessions.
Step 2

You meet the trainer beforehand

30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.

  • Live briefing on goals and team context.
  • Veto right — we swap the trainer for free if needed.
Step 3

Content tailored to your context

No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.

  • Hands-on cases drawn from your stack and projects.
  • Program co-written then validated by your team.
Step 4

Continuous quality follow-up

Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.

  • NPS, knowledge quizzes and skills self-assessment.
  • Satisfaction guarantee: fully satisfied or free rework.

A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.

A child walking to school with a backpack
Our social commitment

A school kit donated to a child for every training booked

To fight inequalities in access to education, Learni donates a complete school kit to a child in need for every training booked. You build your skills, a child heads back to school.

  • Backpack, notebooks and essential supplies
  • Distributed through our partner charities
  • Included, at no extra cost to you
Enroll and offer a kit
FAQ

Operational Management: frequently asked questions

Which tools are used in Operational Management training?+
Hands-on work runs on KPIs, mapping, internal audits, BI tools, predictive indicators and 5S. Those tools come from the Operational Management program itself, delivered on site over 5 days, so participants practise on the stack they will use at work.
What can participants do after Operational Management training?+
They can master the levers of operational management to boost company performance, develop skills in team piloting and professional process optimization and design advanced dashboards for certified monitoring of operational KPIs. Those are the stated objectives of the Operational Management program at Advanced level, checked by the end-of-session assessment.
What does the Operational Management program cover, day by day?+
Day 1: Diagnosis: analyze processes in operational management (KPIs, mapping, internal audits). Day 2: Piloting: implement dashboards in operational management (BI tools, predictive indicators). Day 3: Optimization: deploy operational lean management (5S, Kaizen, waste reduction). Day 4: Team Management: motivate and delegate in operational management (360 feedback, advanced RACI). Day 5: Resilience: anticipate risks in operational management (BCP, crisis management, post-mortem audits). The Operational Management program runs over 5 days, delivered on site.
How is Operational Management training assessed?+
Assessment relies on certified MCQ on operational management levers, evaluation through case studies and practical simulations and defense of personal optimization plan before the expert trainer. Learni issues a completion certificate together with the individual assessment report at the end of the Operational Management program, which an L&D team can file as evidence.
How much does Operational Management training cost per participant?+
Operational Management training costs $5,775 per participant. For an in-company team, the flat rate starts at $10,395 for the whole group, up to 8 people. The detailed quote, sent within one business day, adjusts the amount to the format and how far the syllabus is tailored to your team.
How long does Operational Management training take?+
5 days, available live online (US time zones) or on-site at your offices. Half-day tracks spread over several weeks are possible so the team stays operational.
Who pays for Operational Management training?+
Most US teams pay directly through their company L&D or training budget. Learni invoices in US dollars and accepts bank transfer (ACH/wire) or card, with volume pricing for teams. A purchase order is welcome.
What do participants need to know before Operational Management training?+
Minimum 3 years experience in team management, mastery of project management basics and performance analysis.
Is a certificate issued after Operational Management training?+
Yes. A Learni completion certificate is issued, along with the individual evaluation report. Learni is a certified training provider and prepares for third-party certifications, but does not award them itself.
Does Learni provide the equipment for Operational Management training?+
No. A computer and a stable internet connection are required for each participant. Learni provides the learning platform, the trainer and all course materials.
Your professional training, anywhere

Let's build your Operational Management learning path.

30 minutes with a learning advisor. No commitment. No sales pitch dressed up as a demo.

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