Training Assertiveness - Communicate with Impact and Confidence

$3,465

  • 3 days
  • Onsite
  • 10 people max.
Ref: LUX722
10 people max.
$3,465
In-company rate: from $6,290 for the whole team
On-site and certification exam on quote
3 days
Onsite

Don't let this gap widen

Why this program matters

  • Without assertiveness mastery, 68% of managers lose an average of 15 hours per week to unresolved conflicts, directly impacting team productivity.

  • Companies incur hidden costs of 25 000 € annually per employee from turnover tied to failed communications.

  • In 2024, 82% of promotion failures stem from a lack of assertive confidence in interviews.

  • Any delay in relational skills exposes your career to obsolescence against more impactful peers, widening the competitive gap and risking irreversible market losses.

Naël GUERIN, Learni trainer · Cybersecurity & project management
Naël GUERIN

Learni trainer · Cybersecurity & project management

73%productivity gap
×3cost of inaction
Flag of the United StatesBuilt for US teams
Payment by wire transferEnhanced confidentialityPerfect for companies with 50 to 500 employeesScheduling to fit any time zone

Trusted by — schools, companies and industrial groups

41,305 programs · 25 countries

  • Aptar
  • ArcelorMittal
  • Equans
  • EDF
  • Ubisoft
  • Microsoft
  • Atos

Every program built with a dedicated engineer

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  • Palo Alto Networks
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  • Snowflake
  • OVHcloud
  • Notion
  • AMD
  • Apple

Companies: Aptar, ArcelorMittal, Equans, EDF, Ubisoft, Microsoft and Atos.

Assertiveness training objectives

  • Master assertiveness techniques for effective professional exchanges
  • Develop skills in clear and respectful expression in the workplace
  • Implement strategies to manage conflicts constructively
  • Design assertive responses tailored to complex situations
  • Optimize self-confidence during negotiations and certification feedbacks
  • Apply assertiveness daily to boost collective performance

Program

Assertiveness curriculum: 3 modules over 3 days

Module 1 : Assertiveness Fundamentals: Identifying Passivity and Aggressiveness (DESC model, role-play exercises)

Exploration of communication styles via personal diagnostics, hands-on with the DESC model to formulate clear and structured messages, interactive simulations of daily professional scenarios, analysis of real videos to decipher behaviors, pair reformulation exercises with immediate trainer feedback, creation of a self-diagnostic assertiveness applicable immediately upon return to the company.

Module 2 : Assertiveness Techniques: Saying No and Making Requests (verbal tools, non-verbal, business cases)

Learning techniques to express refusals and needs without guilt, use of non-violent communication adapted to professional contexts, role-playing with virtual colleagues on Zoom, training in assertive body language via camera, study of concrete cases such as refusing overload or requesting resources, production of personalized scripts for internal negotiations, cross-evaluation in small groups to anchor skills.

Module 3 : Assertiveness Application: Conflict Management and Feedbacks (complex simulations, certification action plan)

Advanced conflict management through active listening and empathetic reformulation, real-time managerial crisis simulations, mastery of bilateral constructive feedbacks, development of a personal action plan with success indicators, practical application on a fictional team red thread project, collective review of challenges overcome, delivery of a digital toolbox for post-training follow-up and immediate integration in the company.

How Assertiveness skills are assessed

  • MCQ to validate acquired knowledge at the end of the training
  • Continuous evaluation through role-play exercises
  • Defense of the personal assertive action plan

How the Assertiveness course is taught

  • Courses led by a certified expert coaching trainer
  • Practical exercises on real professional cases
  • Progressive red thread project throughout the training
  • Complete course materials provided to each participant

Assertiveness training: access and practical arrangements

The Training Assertiveness - Communicate with Impact and Confidence program is delivered onsite or remote (blended-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.

The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.

Equipment required

For the smooth delivery of the Training Assertiveness - Communicate with Impact and Confidence program, the following equipment is required:

  • Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
  • Training environments installed on workstations or accessible online
  • Course materials, hands-on exercises and complementary resources
  • Post-training access to materials and educational resources

For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.

* contact us for remote delivery feasibility** ratio varies depending on the program

Skills assessment methods

Assessment of skills acquired during the Training Assertiveness - Communicate with Impact and Confidence program is performed through:

  • During training: case studies, hands-on labs and professional scenarios
  • End of training: self-assessment questionnaire and skills evaluation by the trainer
  • After training: completion certificate detailing acquired skills

Program accessibility

Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.

Enrollment terms and lead times

Registration is possible up to 48 business hours before the start of training. All our programs are built for corporate L&D budgets and delivered onsite or remotely.

The Learni story

Founded by engineers and learning experts, Learni's mission is to make high-impact tech training accessible to teams everywhere. We work remotely with organizations across the US and Canada, in your time zone, to help teams upskill fast.

Our method

How Learni guarantees the quality of your Assertiveness training

Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.

Step 1

Rigorous trainer selection

Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.

  • Triple validation: technical, pedagogical, sectoral.
  • Minimum rating 4.8/5 over the last 12 sessions.
Step 2

You meet the trainer beforehand

30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.

  • Live briefing on goals and team context.
  • Veto right — we swap the trainer for free if needed.
Step 3

Content tailored to your context

No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.

  • Hands-on cases drawn from your stack and projects.
  • Program co-written then validated by your team.
Step 4

Continuous quality follow-up

Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.

  • NPS, knowledge quizzes and skills self-assessment.
  • Satisfaction guarantee: fully satisfied or free rework.

A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.

A child walking to school with a backpack
Our social commitment

A school kit donated to a child for every training booked

To fight inequalities in access to education, Learni donates a complete school kit to a child in need for every training booked. You build your skills, a child heads back to school.

  • Backpack, notebooks and essential supplies
  • Distributed through our partner charities
  • Included, at no extra cost to you
Enroll and offer a kit
FAQ

Assertiveness: frequently asked questions

Which tools are used in Assertiveness training?+
Hands-on work runs on DESC model, role-play exercises, verbal tools, non-verbal, business cases and complex simulations. Those tools come from the Assertiveness program itself, delivered on site over 3 days, so participants practise on the stack they will use at work.
What can participants do after Assertiveness training?+
They can master assertiveness techniques for effective professional exchanges, develop skills in clear and respectful expression in the workplace and implement strategies to manage conflicts constructively. Those are the stated objectives of the Assertiveness program at Intermediate level, checked by the end-of-session assessment.
What does the Assertiveness program cover, day by day?+
Day 1: Assertiveness Fundamentals: Identifying Passivity and Aggressiveness (DESC model, role-play exercises). Day 2: Assertiveness Techniques: Saying No and Making Requests (verbal tools, non-verbal, business cases). Day 3: Assertiveness Application: Conflict Management and Feedbacks (complex simulations, certification action plan). The Assertiveness program runs over 3 days, delivered on site.
How is Assertiveness training assessed?+
Assessment relies on MCQ to validate acquired knowledge at the end of the training, continuous evaluation through role-play exercises and defense of the personal assertive action plan. Learni issues a completion certificate together with the individual assessment report at the end of the Assertiveness program, which an L&D team can file as evidence.
How much does Assertiveness training cost per participant?+
Assertiveness training costs $3,465 per participant. For an in-company team, the flat rate starts at $6,290 for the whole group, up to 8 people. The detailed quote, sent within one business day, adjusts the amount to the format and how far the syllabus is tailored to your team.
How long does Assertiveness training take?+
3 days, available live online (US time zones) or on-site at your offices. Half-day tracks spread over several weeks are possible so the team stays operational.
Who pays for Assertiveness training?+
Most US teams pay directly through their company L&D or training budget. Learni invoices in US dollars and accepts bank transfer (ACH/wire) or card, with volume pricing for teams. A purchase order is welcome.
What do participants need to know before Assertiveness training?+
Professional experience in a team and basics in interpersonal communication.
Is a certificate issued after Assertiveness training?+
Yes. A Learni completion certificate is issued, along with the individual evaluation report. Learni is a certified training provider and prepares for third-party certifications, but does not award them itself.
Does Learni provide the equipment for Assertiveness training?+
No. A computer and a stable internet connection are required for each participant. Learni provides the learning platform, the trainer and all course materials.
Your professional training, anywhere

Let's build your Assertiveness learning path.

30 minutes with a learning advisor. No commitment. No sales pitch dressed up as a demo.

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