Is the training Qualiopi certified?

Yes, Learni is a Qualiopi-certified training organization. This certification guarantees the quality of our courses and enables funding through OPCO and other mechanisms.

How can I fund my training?

Our courses are eligible for OPCO funding. Learni supports you through the funding process. A personalized quote is available upon request.

What are the prerequisites for this training?

The prerequisites for the Training Assertiveness - Communicate with Confidence in Business training are: No prior knowledge required; simply openness to self-assessment and personal development. A preliminary interview validates your eligibility.

Is the training available in person?

Yes, the Training Assertiveness - Communicate with Confidence in Business training is available in distanciel. The format can be adapted to your needs (inter, intra, custom).

Training Assertiveness - Communicate with Confid... | Learni

The story of Learni

Founded by passionate advocates of learning and innovation, Learni set out to make professional training accessible to everyone, everywhere in the world. Our team works in the largest cities such as Paris, Lyon, Marseille, and internationally, to support talents and organizations in their skills development.

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Methods, approaches, and teaching resources

The Training Assertiveness - Communicate with Confidence in Business training is delivered in-person or remotely (blended-learning, e-learning, virtual classroom, remote in-person). At Learni, a Qualiopi-certified training organization, each program is designed to maximize skills acquisition, regardless of the training mode chosen.

The trainer alternates between demonstrative, interrogative, and active methods (through practical exercises and/or real-world scenarios). This pedagogical approach ensures concrete and directly applicable learning in the workplace.

Teaching resources provided

To ensure the quality of the Training Assertiveness - Communicate with Confidence in Business training, Learni provides the following teaching resources:

Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, video projector or interactive touchscreen (for remote sessions)
Training environments installed on workstations or accessible online
Course materials, practical exercises, and supplementary resources
Post-training access to materials and teaching resources

For in-house training at a location external to Learni, the client ensures and commits to having all necessary teaching materials (IT equipment, internet connection...) for the proper conduct of the training action in accordance with the prerequisites indicated in the communicated training program.

* contact us for remote feasibility** ratio varies depending on the training followed

Assessment methods

The assessment of skills acquired during the Training Assertiveness - Communicate with Confidence in Business training is carried out through:

During training: case studies, practical exercises, and professional scenarios
At the end of training: self-assessment questionnaire and skills evaluation by the trainer
After training: training completion certificate detailing acquired skills

Training accessibility

Learni is committed to the accessibility of its professional training programs. All our training programs are accessible to people with disabilities. Our teams are available to adapt teaching methods to your specific needs. Do not hesitate to contact us for any accommodation request.

Training objectives

Master the basics of assertiveness for effective professional communications

Develop skills in expressing needs and boundaries in the workplace

Identify passive and aggressive styles to adopt an assertive posture

Implement certified techniques for active listening and constructive feedback

Build self-confidence through practical exercises tailored to professional contexts

Optimize interpersonal relationships and team conflict management

Training program

Module 1Assertiveness Fundamentals: Discovery and Self-Assessment (questionnaires, behavioral analyses)

Dive into the essential concepts of assertiveness with precise definitions and concrete examples from common professional situations. Complete an interactive self-assessment questionnaire to map your current communication style. Analyze your results in a group with the expert trainer. Identify strengths and areas for improvement using real business cases. Develop a motivating personal action plan to progress immediately and boost your daily impact.

Module 2Assertiveness Techniques: Verbal and Non-Verbal Tools (I-messages, posture, active listening)

Learn to formulate impactful I-messages to express your needs without aggression. Practice assertive body posture and vocal tone using a virtual mirror and in pairs. Master active listening through reformulation exercises on team scenarios. Test these tools in simulated business dialogues. Receive personalized feedback from the trainer to refine your expression. Create reusable scripts that transform your interactions into constructive and effective relationships.

Module 3Challenging Assertiveness Situations: Conflict Management and Refusals (role-plays, personalized scripts)

Tackle real professional conflicts such as disagreements with colleagues or superiors. Prepare and perform immersive remote role-plays with immediate debriefing. Develop assertive refusal scripts to say no without guilt. Manage objections and tense negotiations using proven methods. Apply these techniques to your own business context. Create an anti-conflict toolkit with examples and checklists for quick implementation and lasting tension reduction.

Module 4Assertiveness in Practice: Professional Simulations and Skill Anchoring (ongoing project, certification)

Integrate all skills through an ongoing project based on a real situation from your organization. Simulate complex virtual meetings with peer feedback. Anchor learning through guided repetitions and positive visualizations. Assess progress with a certification quiz and final self-evaluation. Receive a professional certificate validating your new assertive skills. Depart with a 30-day action plan and online resources to sustain your assertiveness daily and excel in teams.