Rigorous trainer selection
Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.
- Triple validation: technical, pedagogical, sectoral.
- Minimum rating 4.8/5 over the last 12 sessions.
1 seat held for the next session
30:00Held for another
Request a call back and an advisor reaches you within 24 business hours, Monday to Saturday.
Training Active Listening - Boost Professional Communication
Trusted by — schools, companies and industrial groups
Every program built with a dedicated engineer
Learning objectives
- Master the basics of active listening for effective professional exchanges
- Develop certified skills in paraphrasing and empathy
- Implement active listening techniques in various business contexts
- Design listening postures adapted to team management
- Optimize client and colleague relationships through professional listening
- Evaluate progress in active listening for Qualiopi certification
Our social commitment
A school kit donated to a child for every training
To fight inequalities in access to education, Learni donates a complete school kit to a child in need for every training booked. You build your skills, a child heads back to school.
- Backpack, notebooks and essential supplies
- Distributed through our partner charities
- Included, at no extra cost to you
The Learni story
Founded by engineers and learning experts, Learni's mission is to make high-impact tech training accessible to teams everywhere. We work remotely with organizations across the US and Canada, in your time zone, to help teams upskill fast.
Don't let this gap widen
Why this program matters
Without active listening skills, 70% of workplace misunderstandings generate costly internal conflicts, losing up to 25% of team productivity.
Untrained sales reps see conversion rates drop by 40%, with client losses estimated at 15 000€ annually per salesperson.
In 2024, 62% of managers fail to earn promotions due to weak relational skills, risking career stagnation and high turnover.
Every day without these skills widens the gap with high-performing teams that retain clients and innovate faster.
Program
Module 1Fundamentals of Active Listening: Essential Principles and Postures (introspective exercises, non-verbal observation)
Dive into the basics of active listening with an analysis of common workplace obstacles, practicing mindfulness and centering exercises, identifying your own perceptual filters through real-life scenarios, developing an open and benevolent body posture, and creating a personal actionable self-diagnosis from day one to transform your daily interactions.
Module 2Active Listening Techniques: Paraphrasing and Open Questions (role-playing, peer feedback)
Master active paraphrasing and powerful questions through role-playing inspired by sales and management cases, practice non-judgmental paraphrasing to clarify client needs, receive immediate feedback from the trainer and group, apply these tools to real team scenarios, and leave with a toolkit of techniques ready to integrate into your professional meetings for immediate results.
Module 3Empathic Active Listening: Managing Emotions (HR case studies, conflict simulations)
Explore empathic listening in the face of strong emotions in the workplace, analyze HR case studies on interpersonal conflicts, simulate challenging interviews with emotional validation, practice silent listening and therapeutic pauses, build empathic responses tailored to each profile, and conclude with a concrete deliverable: a personalized listening plan for your daily management challenges.
Module 4Applying Active Listening: Integration in the Workplace (ongoing project, skills certification)
Integrate active listening into your professional practice via an ongoing project based on a real business case, test your skills in interactive co-debriefing sessions, optimize your feedback with post-training follow-up tools, prepare for Qualiopi certification through practical evaluation, and leave certified with a 30-day action plan, ready to boost team productivity and satisfaction the following week.
Evaluation method
- Multiple-choice quiz to validate acquired knowledge at the end of the training
- Continuous evaluation through practical exercises and role-playing
- Presentation of the ongoing active listening project to the trainer
Learning method
- Courses led by a certified expert trainer in communication
- Practical exercises based on real professional cases
- Progressive ongoing project throughout the training
- Complete course materials provided to each participant
Methods, materials and delivery
The Training Active Listening - Boost Professional Communication program is delivered onsite or remote (blended-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.
The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.
Equipment required
For the smooth delivery of the Training Active Listening - Boost Professional Communication program, the following equipment is required:
- Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
- Training environments installed on workstations or accessible online
- Course materials, hands-on exercises and complementary resources
- Post-training access to materials and educational resources
For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.
* contact us for remote delivery feasibility** ratio varies depending on the program
Skills assessment methods
Assessment of skills acquired during the Training Active Listening - Boost Professional Communication program is performed through:
- During training: case studies, hands-on labs and professional scenarios
- End of training: self-assessment questionnaire and skills evaluation by the trainer
- After training: completion certificate detailing acquired skills
Program accessibility
Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.
Enrollment terms and lead times
Registration is possible up to 48 business hours before the start of training. All our programs are built for corporate L&D budgets and delivered onsite or remotely.
Our method
Training quality, guaranteed at every step
Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.
You meet the trainer beforehand
30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.
- Live briefing on goals and team context.
- Veto right — we swap the trainer for free if needed.
Content tailored to your context
No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.
- Hands-on cases drawn from your stack and projects.
- Program co-written then validated by your team.
Continuous quality follow-up
Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.
- NPS, knowledge quizzes and skills self-assessment.
- Satisfaction guarantee: fully satisfied or free rework.
A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.
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FAQ
Frequently asked questions
How much does the Training Active Listening - Boost Professional Communication training cost?+
The price is $4,620 (USD) per participant. A detailed quote is sent within one business day.
How long is the Training Active Listening - Boost Professional Communication training?+
The training lasts 4 journées, available live online (US time zones) or on-site at your offices.
How is this training paid for?+
Most US teams pay directly through their company (L&D or training budget). We invoice in US dollars and accept bank transfer (ACH/wire) or card, with volume pricing for teams. A purchase order is welcome.
Are there any prerequisites?+
No prior knowledge required; simply an openness to improving daily communication
Is a certificate delivered at the end?+
Yes. A Learni completion certificate is issued, along with the individual evaluation report.
Does Learni provide the equipment?+
No. A computer and stable internet connection are required for the participant. Learni provides the educational platform, the trainer and all course materials.
On-site & remote
This training across cities
Available on-site and remotely. Pick your city to see the local training center.
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