Certified coaches (ICF, PMP, Scrum Alliance) with operational experience managing tech teams
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Qualiopi · depuis 2024
Domaine0 formationsÉligible OPCO · FNE
Formations Difficult conversations
Announcing bad news, recalibrating behavior, refusing a request: these difficult conversations exhaust managers who avoid them. Learni trains your executives in Stone, Patton & Heen's methods to lead them with respect and firmness.
4.9/5 · +100 avis
Qualiopi · depuis 20240 spécialisations
OPCO et FNE
2 000+formations sur le catalogue
50+formateurs experts en France
10 000+apprenants formés
Pourquoi se former en Difficult conversations ?
An untackled difficult conversation always returns, costlier, in another form. Organizations that train managers on these conversations significantly reduce surprise departures and conflicts that escalate.
Secteurs concernés
All sectorsExecutiveSalesHRCustomer ServiceConsulting
Ce que Learni vous apporte
Industry-certified programs focused on practice: role-plays, real situations, individual feedback
Individual action plan built during the training and tracked 30 days after the session
Optional 360° evaluation to measure real impact on managerial posture
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Questions fréquentes — Difficult conversations
Is there a method to prepare such conversations?+
Yes. Harvard's Difficult Conversations method structures preparation in 3 layers (facts, emotions, identity). We practice it on cases brought by participants.
Is the Difficult conversations training eligible for company funding?+
Yes. All Learni programs, including Difficult conversations, are delivered under industry certification (Qualiopi, license 11 77 08678 77), which makes them eligible for employer-funded learning budgets, OPCO and FNE-Formation in France, and most corporate L&D programs internationally. Our team handles the paperwork at no extra cost.
What is the format of the Difficult conversations training?+
Difficult conversations training runs onsite at your offices, remotely via interactive virtual classroom, or in hybrid mode. Sessions usually last 1 to 5 days, with a maximum of 8 learners per group to guarantee pedagogical quality. Custom paths spread over weeks are also available.
Is a certificate issued after the Difficult conversations training?+
Each learner receives a Learni completion certificate. Depending on the program, recognized certifications (ICF, PMI, Scrum Alliance, etc.) can be prepared and taken. Our trainers are certified and our programs aligned with the official frameworks.
Ready to upskill in Difficult conversations?
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