Rigorous trainer selection
Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.
- Triple validation: technical, pedagogical, sectoral.
- Minimum rating 4.8/5 over the last 12 sessions.
Describe your need, get a tailored program and a pre-filled quote in 3 min. A 100% free call with an advisor.
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Companies: Aptar, ArcelorMittal, Equans, EDF, Ubisoft, Microsoft and Atos.
Program
Discovery of professional conflict mechanisms through concrete cases of tense teams, use of the Thomas-Kilmann model to classify management styles, practical diagnostic exercises on real company scenarios, collaborative analysis of your personal experiences, development of a first mapping of conflict risks in your professional context, with immediate trainer feedback for immediate and actionable understanding.
Immersion in Non-Violent Communication applied to conflict resolution, practice of empathetic listening exercises on simulated team dialogues, reformulation of hidden needs behind conflicting emotions, role-play with partners to transform criticism into constructive requests, creation of personalized scripts for tense meetings, group feedback to refine relational skills and boost immediate confidence.
Step-by-step learning of the mediation process in professional conflict resolution, simulation of triadic mediations with real team conflicts, alternating roles to experience neutrality and impartiality, use of visual tools like framework agreements for lasting conclusions, video analysis of sessions to correct biases, production of a deployable mediator deliverable ready for your company by the end of the day.
Exploration of proactive strategies in conflict resolution to anticipate crises, collaborative workshops to co-create anti-conflict team charters, remote-adapted team-building exercises with digital tools like Miro, identification of weak signals via quick audits, implementation of weekly rituals to strengthen cohesion, live testing of your preventive plan on a fictional company case, with collective optimization for immediate application.
Synthesis via a personal red thread project on a real conflict from your company, oral presentation with detailed and measurable action plan, integration of learned tools for concrete and lasting resolution, 30-day follow-up simulation to anchor skills, delivery of Qualiopi certified attestation, networking exchanges to share best practices, departure with a complete professional kit including templates and resources to excel in conflict resolution starting tomorrow.
The Training Conflict Resolution - Harmonizing Teams Serenely program is delivered onsite or remote (blended-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.
The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.
Equipment required
For the smooth delivery of the Training Conflict Resolution - Harmonizing Teams Serenely program, the following equipment is required:
For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.
Skills assessment methods
Assessment of skills acquired during the Training Conflict Resolution - Harmonizing Teams Serenely program is performed through:
Program accessibility
Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.
Enrollment terms and lead times
Registration is possible up to 48 business hours before the start of training. All our programs are built for corporate L&D budgets and delivered onsite or remotely.
The Learni story
Founded by engineers and learning experts, Learni's mission is to make high-impact tech training accessible to teams everywhere. We work remotely with organizations across the US and Canada, in your time zone, to help teams upskill fast.
Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.
Rigorous trainer selection
Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.
You meet the trainer beforehand
30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.
Content tailored to your context
No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.
Continuous quality follow-up
Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.
A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.

A school kit donated to a child for every training booked
To fight inequalities in access to education, Learni donates a complete school kit to a child in need for every training booked. You build your skills, a child heads back to school.
30 minutes with a learning advisor. No commitment. No sales pitch dressed up as a demo.
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