Rigorous trainer selection
Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.
- Triple validation: technical, pedagogical, sectoral.
- Minimum rating 4.8/5 over the last 12 sessions.
Describe your need, get a tailored program and a pre-filled quote in 3 min. A 100% free call with an advisor.
Very demanding course · Expertise required
Trusted by — schools, companies and industrial groups
41,181 programs · 25 countries
Every program built with a dedicated engineer
Companies: Aptar, ArcelorMittal, Equans, EDF, Ubisoft, Microsoft and Atos.
Program
Dive into the detailed analysis of conflicts using expert models like Thomas-Kilmann and TRIAD, perform diagnostics on real business cases, use digital tools to map interpersonal dynamics, conduct simulated interviews with immediate trainer feedback, produce a personalized analysis report ready for team deployment, transform observations into actionable levers for swift and effective resolution.
Assume the mediator role in immersive simulations of multicultural crises, master the 5 Harvard mediation phases with tools like the adapted GROW framework, manage intense emotions using advanced NLP techniques, negotiate interim agreements on hybrid business scenarios, analyze your interventions via video with group debriefing, depart with a certified mediation kit for immediate professional use.
Develop powerful BATNAs and identify hidden ZOPAs in high-stakes negotiations, apply principled negotiation methods from Fisher-Ury to critical business cases, integrate follow-up clauses to prevent relapses, measure impact through team cohesion and productivity KPIs, test strategies in cross-role-plays with expert peers, create a personalized strategic plan aligned with company goals for lasting win-win outcomes.
Tackle real case studies from Fortune 500 companies like Airbus or L'Oréal, lead multifactorial role-plays involving AI and remote teams, refine approaches with live individual coaching, develop a 360° action plan with deployment roadmap, assess skills via expert multiple-choice quiz and red thread project defense, earn Qualiopi certification validating your conflict resolution expertise to advance your career.
The Training Conflict Resolution - Resolving Complex Crises in the Company program is delivered onsite or remote (blended-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.
The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.
Equipment required
For the smooth delivery of the Training Conflict Resolution - Resolving Complex Crises in the Company program, the following equipment is required:
For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.
Skills assessment methods
Assessment of skills acquired during the Training Conflict Resolution - Resolving Complex Crises in the Company program is performed through:
Program accessibility
Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.
Enrollment terms and lead times
Registration is possible up to 48 business hours before the start of training. All our programs are built for corporate L&D budgets and delivered onsite or remotely.
The Learni story
Founded by engineers and learning experts, Learni's mission is to make high-impact tech training accessible to teams everywhere. We work remotely with organizations across the US and Canada, in your time zone, to help teams upskill fast.
Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.
Rigorous trainer selection
Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.
You meet the trainer beforehand
30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.
Content tailored to your context
No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.
Continuous quality follow-up
Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.
A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.

A school kit donated to a child for every training booked
To fight inequalities in access to education, Learni donates a complete school kit to a child in need for every training booked. You build your skills, a child heads back to school.
30 minutes with a learning advisor. No commitment. No sales pitch dressed up as a demo.
Sales & negotiationIndustry-certified
Stress management & wellbeingIndustry-certified
Digital marketing & strategyIndustry-certified
Conflict management & mediationIndustry-certified
Conflict management & mediationIndustry-certified
Conflict management & mediationIndustry-certified
ManagementIndustry-certified
ManagementIndustry-certified
ManagementIndustry-certified
Personal effectiveness & growthIndustry-certified
Personal effectiveness & growthIndustry-certified
Personal effectiveness & growthIndustry-certified
Digital marketing & strategyIndustry-certified
Digital marketing & strategyIndustry-certified
Digital marketing & strategyIndustry-certifiedAvailable on-site and remotely. Pick your city to see the local training center.
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