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Founded by passionate advocates of learning and innovation, Learni set out to make professional training accessible to everyone, everywhere in the world. Our team works in the largest cities such as Paris, Lyon, Marseille, and internationally, to support talents and organizations in their skills development.
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The Training: Develop Your Assertiveness: Improve Your Relational Skills in the Professional Environment training is delivered in-person or remotely (blended-learning, e-learning, virtual classroom, remote in-person). At Learni, a Qualiopi-certified training organization, each program is designed to maximize skills acquisition, regardless of the training mode chosen.
The trainer alternates between demonstrative, interrogative, and active methods (through practical exercises and/or real-world scenarios). This pedagogical approach ensures concrete and directly applicable learning in the workplace.
To ensure the quality of the Training: Develop Your Assertiveness: Improve Your Relational Skills in the Professional Environment training, Learni provides the following teaching resources:
For in-house training at a location external to Learni, the client ensures and commits to having all necessary teaching materials (IT equipment, internet connection...) for the proper conduct of the training action in accordance with the prerequisites indicated in the communicated training program.
The assessment of skills acquired during the Training: Develop Your Assertiveness: Improve Your Relational Skills in the Professional Environment training is carried out through:
Learni is committed to the accessibility of its professional training programs. All our training programs are accessible to people with disabilities. Our teams are available to adapt teaching methods to your specific needs. Do not hesitate to contact us for any accommodation request.
Learni training programs are available for inter-company and intra-company settings, both in-person and remote. Registration is possible up to 48 business hours before the start of training. Our programs are eligible for OPCO, Pôle emploi, and FNE-Formation funding. Contact us to discuss your training project and funding possibilities.
Introduction to assertiveness, differences between assertiveness, aggressiveness, and passivity. Analysis of behavior profiles. Self-diagnosis of typical reactions. Practical exercises on identifying non-assertive attitudes.
Acquire assertive vocabulary. Learn to say no without feeling guilty. DESC methodology for expressing one's point of view. Role-playing on formulating criticisms, compliments, and requests. Managing objections in exchanges.
Managing conflicts and tense situations. Anticipate and defuse aggressiveness. Practice on real cases: conflict meetings, exchanges with hierarchy, feedback. Development of a personal action plan to integrate assertiveness into daily professional life.
Target audience
Managers, team leaders, and collaborators wishing to strengthen their interpersonal communication
Prerequisites
Minimum 1 year of professional experience. Being confronted with communication situations (meetings, briefs, project management, etc.)
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