← Back Explore the Observability & monitoring category

Training SLO/SLI Management - Optimize Reliability of Critical Services

Course created on July 27, 2026Updated on October 5, 2026

On quote

5 days
Onsite
10 people max.

Request a quote See the program

Ref: ZID138

10 people max.

On quote

In-company rate: on quote

On-site and certification exam on quote

5 days

Onsite

Don't let this gap widen

Why this program matters

Without expert SLO/SLI management, 80% of critical outages last more than 4h, costing an average of 150k€ per hour according to Gartner.
Companies lose 20% of customers after repeated SLA violations, directly hitting revenue and reputation.
SRE managers face career stagnation against agile tech competitors.
Avoid these losses: invest in our certification-focused training for optimal reliability and accelerated growth.

Trusted by — schools, companies and industrial groups

25,714 programs · 25 countries

Every program built with a dedicated engineer

Companies: Aptar, ArcelorMittal, Equans, EDF, Ubisoft and Microsoft.

Learning objectives

Master the definition and measurement of SLO/SLI in a certified professional training
Develop advanced SLO/SLI management strategies for companies
Optimize competencies in the reliability of critical services
Implement SLO/SLI dashboards using professional SRE tools
Design alert policies based on SLO/SLI in an expert context
Evaluate the impact of SLO/SLI on the company's overall performance

Program

Module 1SLO/SLI Management Fundamentals: Definition and Key Metrics (Google SRE, Prometheus)

Discover expert principles of SLO/SLI management through real tech company cases, implement your first SLI with Prometheus and Grafana, analyze real errors to define realistic SLOs, perform practical exercises on latency and availability measurement, produce an initial deliverable of customized metrics for your service.

Module 2SLO/SLI Management Strategies: Error Budgets and Prioritization (SLO Frameworks, OKR)

Dive into advanced error budget management, integrate SLO/SLI into company OKRs through collaborative workshops, simulate SRE burnout scenarios with tools like SLO Generator, prioritize incidents based on SLO violations, develop concrete remediation plans, generate error budget reports for technical directors.

Module 3SLO/SLI Management Tools: Monitoring and Alerting (Grafana, Alertmanager, Datadog)

Configure expert SLO/SLI dashboards with Grafana and Alertmanager, integrate Datadog for multi-service supervision, test SLO-compliant alerts on simulated environments, analyze logs with ELK stack to refine SLI, perform hands-on on SLO-based automatic scaling, produce production-ready configurations.

Module 4SLO/SLI Management Optimization: Teams and SRE Culture (SRE Workbook, Workshops)

Build a SLO/SLI management culture within DevOps teams via role-playing, align SRE and product managers on shared error budgets, optimize CI/CD processes for SLO compliance, analyze case studies like Netflix or Google, develop team rituals for weekly SLO reviews, create a customized playbook for your organization.

Module 5SLO/SLI Management Implementation: Real Projects and Certification (Case Studies, Certification)

Apply SLO/SLI management to a real client project in small groups, integrate SLO into enterprise SLA contracts, measure ROI through quantified simulations, present your solution to an expert jury, receive personalized feedback and Qualiopi certification, leave with a portfolio of immediately deployable deliverables for your company.

Evaluation method

Interactive quizzes on advanced SLO/SLI
Real case studies with expert debriefing
Final certifying SLO/SLI definition project

Learning method

70% practical approach on concrete SRE cases
Case studies from leading companies like Google
Collaborative exercises in small groups
Personalized feedback from certified trainers

Methods, materials and delivery

The Training SLO/SLI Management - Optimize Reliability of Critical Services program is delivered onsite or remote (blended-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.

The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.

Equipment required

For the smooth delivery of the Training SLO/SLI Management - Optimize Reliability of Critical Services program, the following equipment is required:

Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
Training environments installed on workstations or accessible online
Course materials, hands-on exercises and complementary resources
Post-training access to materials and educational resources

For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.

* contact us for remote delivery feasibility** ratio varies depending on the program

Skills assessment methods

Assessment of skills acquired during the Training SLO/SLI Management - Optimize Reliability of Critical Services program is performed through:

During training: case studies, hands-on labs and professional scenarios
End of training: self-assessment questionnaire and skills evaluation by the trainer
After training: completion certificate detailing acquired skills

Program accessibility

Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.

Enrollment terms and lead times

Registration is possible up to 48 business hours before the start of training. All our programs are built for corporate L&D budgets and delivered onsite or remotely.

The Learni story

Founded by engineers and learning experts, Learni's mission is to make high-impact tech training accessible to teams everywhere. We work remotely with organizations across the US and Canada, in your time zone, to help teams upskill fast.

Our method

Training quality, guaranteed at every step

Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.

Step 1

Rigorous trainer selection

Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.

Triple validation: technical, pedagogical, sectoral.
Minimum rating 4.8/5 over the last 12 sessions.

Step 2

You meet the trainer beforehand

30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.

Live briefing on goals and team context.
Veto right — we swap the trainer for free if needed.

Step 3

Content tailored to your context

No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.

Hands-on cases drawn from your stack and projects.
Program co-written then validated by your team.

Step 4

Continuous quality follow-up

Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.

NPS, knowledge quizzes and skills self-assessment.
Satisfaction guarantee: fully satisfied or free rework.

A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.

A child walking to school with a backpack

Our social commitment

A school kit donated to a child for every training booked

To fight inequalities in access to education, Learni donates a complete school kit to a child in need for every training booked. You build your skills, a child heads back to school.

Backpack, notebooks and essential supplies
Distributed through our partner charities
Included, at no extra cost to you

Enroll and offer a kit

FAQ

Frequently asked questions

Which tools are used in SLO/SLI Management training?+

Hands-on work runs on google SRE, prometheus, SLO Frameworks, OKR, grafana and alertmanager. Those tools come from the SLO/SLI Management program itself, delivered on site over 5 days, so participants practise on the stack they will use at work.

What can participants do after SLO/SLI Management training?+

They can master the definition and measurement of SLO/SLI in a certified professional training, develop advanced SLO/SLI management strategies for companies and optimize competencies in the reliability of critical services. Those are the stated objectives of the SLO/SLI Management program at Expert level, checked by the end-of-session assessment.

What does the SLO/SLI Management program cover, day by day?+

Day 1: SLO/SLI Management Fundamentals: Definition and Key Metrics (Google SRE, Prometheus). Day 2: SLO/SLI Management Strategies: Error Budgets and Prioritization (SLO Frameworks, OKR). Day 3: SLO/SLI Management Tools: Monitoring and Alerting (Grafana, Alertmanager, Datadog). Day 4: SLO/SLI Management Optimization: Teams and SRE Culture (SRE Workbook, Workshops). Day 5: SLO/SLI Management Implementation: Real Projects and Certification (Case Studies, Certification). The SLO/SLI Management program runs over 5 days, delivered on site.

How is SLO/SLI Management training assessed?+

Assessment relies on interactive quizzes on advanced SLO/SLI, real case studies with expert debriefing and final certifying SLO/SLI definition project. Learni issues a completion certificate together with the individual assessment report at the end of the SLO/SLI Management program, which an L&D team can file as evidence.

How much does SLO/SLI Management training cost per participant?+

SLO/SLI Management training is priced on quote. The amount depends on headcount, format and how far the syllabus is tailored to your team. A detailed quote is sent within one business day, and team pricing covers the whole group from the second participant.

How long does SLO/SLI Management training take?+

5 days, available live online (US time zones) or on-site at your offices. Half-day tracks spread over several weeks are possible so the team stays operational.

Who pays for SLO/SLI Management training?+

Most US teams pay directly through their company L&D or training budget. Learni invoices in US dollars and accepts bank transfer (ACH/wire) or card, with volume pricing for teams. A purchase order is welcome.

What do participants need to know before SLO/SLI Management training?+

Advanced experience in SRE or DevOps, mastery of performance metrics, management of operational teams, knowledge of reliability principles.

Is a certificate issued after SLO/SLI Management training?+

Yes. A Learni completion certificate is issued, along with the individual evaluation report. Learni is a certified training provider and prepares for third-party certifications, but does not award them itself.

Your professional training, anywhere