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Training SLO/SLI Management - Optimizing Service Reliability

Course created on July 27, 2026Updated on October 5, 2026

On quote

1 day
Onsite
10 people max.

Request a quote See the program

Ref: UFP569

10 people max.

On quote

In-company rate: on quote

On-site and certification exam on quote

1 day

Onsite

Don't let this gap widen

Why this program matters

Without SLO/SLI management mastery, enterprise services experience an average of 4 to 6 major downtimes per year, costing up to 9 000 € per minute for critical e-commerce platforms according to Gartner.
Teams without relevant error budgets lose 35 % of time on reactive incident resolution, inflating annual operational costs by 25 %.
In 2024, 72 % of cloud outages stem from inadequate monitoring, exposing companies to revenue losses and GDPR fines.
SRE careers stagnate without these skills, while 65 % of recruiters prioritize candidates certified in SLO.
Every quarter without optimization widens the competitive gap, risking customer loss to ultra-reliable competitors.

Trusted by — schools, companies and industrial groups

25,714 programs · 25 countries

Every program built with a dedicated engineer

Companies: Aptar, ArcelorMittal, Equans, EDF, Ubisoft and Microsoft.

Learning objectives

Master the definition of SLO and SLI for critical professional services
Develop performance indicators tailored to business needs
Implement error budgets and SLO alerts in production environments
Design SLO/SLI dashboards for real-time monitoring
Optimize SRE skills through certified management strategies
Analyze SLO violations for continuous service improvement
Deploy scalable SLO/SLI practices in DevOps teams

Program

Module 1SLO/SLI Management: Define, Measure, and Optimize Reliability (Prometheus, Grafana, Error Budgets)

Define precise SLO and SLI adapted to your critical services during interactive workshops, configure Prometheus to collect reliable metrics on real business cases, implement dynamic Grafana dashboards to visualize performance and trends in real-time, analyze error budgets through practical exercises on simulated incidents, develop proactive alerting strategies with custom thresholds, produce a concrete action plan with optimized deliverables to boost availability and reduce MTTR of your platforms.

Evaluation method

Advanced MCQ on SLO/SLI concepts and error budgets
Practical evaluation through implementation of a monitoring dashboard
Defense of a personalized SLO/SLI plan before the expert trainer

Learning method

Sessions led by an experienced production SRE engineer
Hands-on exercises on open-source tools and real business cases
Red thread project: SLO/SLI management of a simulated service
Complete pedagogical support and online resources accessible

Methods, materials and delivery

The Training SLO/SLI Management - Optimizing Service Reliability program is delivered onsite or remote (blended-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.

The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.

Equipment required

For the smooth delivery of the Training SLO/SLI Management - Optimizing Service Reliability program, the following equipment is required:

Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
Training environments installed on workstations or accessible online
Course materials, hands-on exercises and complementary resources
Post-training access to materials and educational resources

For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.

* contact us for remote delivery feasibility** ratio varies depending on the program

Skills assessment methods

Assessment of skills acquired during the Training SLO/SLI Management - Optimizing Service Reliability program is performed through:

During training: case studies, hands-on labs and professional scenarios
End of training: self-assessment questionnaire and skills evaluation by the trainer
After training: completion certificate detailing acquired skills

Program accessibility

Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.

Enrollment terms and lead times

Registration is possible up to 48 business hours before the start of training. All our programs are built for corporate L&D budgets and delivered onsite or remotely.

The Learni story

Founded by engineers and learning experts, Learni's mission is to make high-impact tech training accessible to teams everywhere. We work remotely with organizations across the US and Canada, in your time zone, to help teams upskill fast.

Our method

Training quality, guaranteed at every step

Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.

Step 1

Rigorous trainer selection

Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.

Triple validation: technical, pedagogical, sectoral.
Minimum rating 4.8/5 over the last 12 sessions.

Step 2

You meet the trainer beforehand

30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.

Live briefing on goals and team context.
Veto right — we swap the trainer for free if needed.

Step 3

Content tailored to your context

No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.

Hands-on cases drawn from your stack and projects.
Program co-written then validated by your team.

Step 4

Continuous quality follow-up

Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.

NPS, knowledge quizzes and skills self-assessment.
Satisfaction guarantee: fully satisfied or free rework.

A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.

A child walking to school with a backpack

Our social commitment

A school kit donated to a child for every training booked

To fight inequalities in access to education, Learni donates a complete school kit to a child in need for every training booked. You build your skills, a child heads back to school.

Backpack, notebooks and essential supplies
Distributed through our partner charities
Included, at no extra cost to you

Enroll and offer a kit

FAQ

Frequently asked questions

Which tools are used in SLO/SLI Management training?+

Hands-on work runs on prometheus, grafana and error Budgets. Those tools come from the SLO/SLI Management program itself, delivered on site over 1 day, so participants practise on the stack they will use at work.

What can participants do after SLO/SLI Management training?+

They can master the definition of SLO and SLI for critical professional services, develop performance indicators tailored to business needs and implement error budgets and SLO alerts in production environments. Those are the stated objectives of the SLO/SLI Management program at Advanced level, checked by the end-of-session assessment.

How is SLO/SLI Management training assessed?+

Assessment relies on advanced MCQ on SLO/SLI concepts and error budgets, practical evaluation through implementation of a monitoring dashboard and defense of a personalized SLO/SLI plan before the expert trainer. Learni issues a completion certificate together with the individual assessment report at the end of the SLO/SLI Management program, which an L&D team can file as evidence.

How much does SLO/SLI Management training cost per participant?+

SLO/SLI Management training is priced on quote. The amount depends on headcount, format and how far the syllabus is tailored to your team. A detailed quote is sent within one business day, and team pricing covers the whole group from the second participant.

How long does SLO/SLI Management training take?+

1 day, available live online (US time zones) or on-site at your offices. Half-day tracks spread over several weeks are possible so the team stays operational.

Who pays for SLO/SLI Management training?+

Most US teams pay directly through their company L&D or training budget. Learni invoices in US dollars and accepts bank transfer (ACH/wire) or card, with volume pricing for teams. A purchase order is welcome.

What do participants need to know before SLO/SLI Management training?+

Experience in monitoring (Prometheus, Grafana), basic SRE knowledge, and incident management.

Is a certificate issued after SLO/SLI Management training?+

Yes. A Learni completion certificate is issued, along with the individual evaluation report. Learni is a certified training provider and prepares for third-party certifications, but does not award them itself.

Does Learni provide the equipment for SLO/SLI Management training?+

No. A computer and a stable internet connection are required for each participant. Learni provides the learning platform, the trainer and all course materials.

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