Training: Mastering YouTrack - Agile Project Management and Ticket Tracking

$3,465

  • 3 days
  • Onsite
  • 8 people max.
Ref: OWV967
8 people max.
$3,465
In-company rate: from $6,290 for the whole team
On-site and certification exam on quote
3 days
Onsite

Don't let this gap widen

Why this program matters

  • Without mastery of YouTrack for agile project management and ticket tracking, 65% of projects suffer delays from poor traceability and chaotic communication.

  • This creates an average loss of 20 hours per week per team, or more than 50 000 € in wasted productivity per year for a 10-person team.

  • Project managers and IT leads expose themselves to repeated failures that stall their careers and threaten the company's competitiveness against optimized rivals.

  • Every month without optimization equals thousands of euros in avoidable extra costs and missed opportunities.

Naël GUERIN, Learni trainer · Cybersecurity & project management
Naël GUERIN

Learni trainer · Cybersecurity & project management

73%productivity gap
×3cost of inaction
Flag of the United StatesBuilt for US teams
Payment by wire transferEnhanced confidentialityPerfect for companies with 50 to 500 employeesScheduling to fit any time zone

Trusted by — schools, companies and industrial groups

41,115 programs · 25 countries

  • Aptar
  • ArcelorMittal
  • Equans
  • EDF
  • Ubisoft
  • Microsoft
  • Atos

Every program built with a dedicated engineer

  • OpenAI
  • Anthropic
  • Mistral AI
  • NVIDIA
  • Google
  • Amazon Web Services
  • Microsoft Dynamics 365
  • Salesforce
  • ServiceNow
  • SAP
  • Oracle
  • Cisco
  • Fortinet
  • Palo Alto Networks
  • Aruba
  • VMware
  • Red Hat
  • Databricks
  • Snowflake
  • OVHcloud
  • Notion
  • AMD
  • Apple

Companies: Aptar, ArcelorMittal, Equans, EDF, Ubisoft, Microsoft and Atos.

YouTrack training objectives

  • Discover the interface and key concepts of YouTrack
  • Create, configure, and customize Agile projects in YouTrack
  • Effectively manage tickets, workflows, and sprints
  • Automate processes via workflows and notifications
  • Exploit reports and dashboards for project steering
  • Integrate with other tools (VCS, IDEs, messaging apps, etc.)

Program

YouTrack curriculum: 3 modules over 3 days

Module 1 : Getting Started with YouTrack and Ticket Management

Introduction to YouTrack: history, positioning in the JetBrains suite, overview of the dashboard and menus. Ticket creation, custom fields, search filters, organization by projects, and linking tickets. Practical exercises on creating and managing tickets.

Module 2 : Agile Management, Workflows, and Automation

Setting up Scrum and Kanban projects: boards, sprints, swimlanes. Configuration of standard and custom workflows via Workflow Constructor and JavaScript; management of automated notifications. Implementation of ticket lifecycle and best practices for automation.

Module 3 : Reporting, Integrations, and Advanced Best Practices

Leverage advanced search queries, create and customize Dashboards for real-time project steering. Generate reports (burndown charts, Gantt, time tracking, etc.). Integration with external systems (GitHub, GitLab, Slack, JetBrains IDEs, etc.). Sharing best practices for collaborative project management in YouTrack.

How YouTrack skills are assessed

  • Case study and hands-on simulation on creating a complete Agile project in YouTrack
  • Multiple-choice quiz at the end of the training
  • Continuous evaluation during practical exercises

How the YouTrack course is taught

  • Real-time demonstrations on the YouTrack SaaS interface
  • Supervised practical workshops for each module
  • PDF materials and online guides provided to each participant

YouTrack training: access and practical arrangements

The Training: Mastering YouTrack - Agile Project Management and Ticket Tracking program is delivered onsite or remote (blended-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.

The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.

Equipment required

For the smooth delivery of the Training: Mastering YouTrack - Agile Project Management and Ticket Tracking program, the following equipment is required:

  • Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
  • Training environments installed on workstations or accessible online
  • Course materials, hands-on exercises and complementary resources
  • Post-training access to materials and educational resources

For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.

* contact us for remote delivery feasibility** ratio varies depending on the program

Skills assessment methods

Assessment of skills acquired during the Training: Mastering YouTrack - Agile Project Management and Ticket Tracking program is performed through:

  • During training: case studies, hands-on labs and professional scenarios
  • End of training: self-assessment questionnaire and skills evaluation by the trainer
  • After training: completion certificate detailing acquired skills

Program accessibility

Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.

Enrollment terms and lead times

Registration is possible up to 48 business hours before the start of training. All our programs are built for corporate L&D budgets and delivered onsite or remotely.

The Learni story

Founded by engineers and learning experts, Learni's mission is to make high-impact tech training accessible to teams everywhere. We work remotely with organizations across the US and Canada, in your time zone, to help teams upskill fast.

Our method

How Learni guarantees the quality of your YouTrack training

Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.

Step 1

Rigorous trainer selection

Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.

  • Triple validation: technical, pedagogical, sectoral.
  • Minimum rating 4.8/5 over the last 12 sessions.
Step 2

You meet the trainer beforehand

30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.

  • Live briefing on goals and team context.
  • Veto right — we swap the trainer for free if needed.
Step 3

Content tailored to your context

No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.

  • Hands-on cases drawn from your stack and projects.
  • Program co-written then validated by your team.
Step 4

Continuous quality follow-up

Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.

  • NPS, knowledge quizzes and skills self-assessment.
  • Satisfaction guarantee: fully satisfied or free rework.

A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.

A child walking to school with a backpack
Our social commitment

A school kit donated to a child for every training booked

To fight inequalities in access to education, Learni donates a complete school kit to a child in need for every training booked. You build your skills, a child heads back to school.

  • Backpack, notebooks and essential supplies
  • Distributed through our partner charities
  • Included, at no extra cost to you
Enroll and offer a kit
FAQ

YouTrack: frequently asked questions

What can participants do after Training: Mastering YouTrack training?+
They can discover the interface and key concepts of YouTrack, create, configure, and customize Agile projects in YouTrack and effectively manage tickets, workflows, and sprints. Those are the stated objectives of the Training: Mastering YouTrack program at Intermediate level, checked by the end-of-session assessment.
What does the Training: Mastering YouTrack program cover, day by day?+
Day 1: Getting Started with YouTrack and Ticket Management. Day 2: Agile Management, Workflows, and Automation. Day 3: Reporting, Integrations, and Advanced Best Practices. The Training: Mastering YouTrack program runs over 3 days, delivered on site.
How is Training: Mastering YouTrack training assessed?+
Assessment relies on case study and hands-on simulation on creating a complete Agile project in YouTrack, multiple-choice quiz at the end of the training and continuous evaluation during practical exercises. Learni issues a completion certificate together with the individual assessment report at the end of the Training: Mastering YouTrack program, which an L&D team can file as evidence.
How much does Training: Mastering YouTrack training cost per participant?+
Training: Mastering YouTrack training costs $3,465 per participant. For an in-company team, the flat rate starts at $6,290 for the whole group, up to 8 people. The detailed quote, sent within one business day, adjusts the amount to the format and how far the syllabus is tailored to your team.
How long does Training: Mastering YouTrack training take?+
3 days, available live online (US time zones) or on-site at your offices. Half-day tracks spread over several weeks are possible so the team stays operational.
Who pays for Training: Mastering YouTrack training?+
Most US teams pay directly through their company L&D or training budget. Learni invoices in US dollars and accepts bank transfer (ACH/wire) or card, with volume pricing for teams. A purchase order is welcome.
What do participants need to know before Training: Mastering YouTrack training?+
Basic knowledge of project management and ability to navigate in a SaaS environment.
Is a certificate issued after Training: Mastering YouTrack training?+
Yes. A Learni completion certificate is issued, along with the individual evaluation report. Learni is a certified training provider and prepares for third-party certifications, but does not award them itself.
Does Learni provide the equipment for Training: Mastering YouTrack training?+
No. A computer and a stable internet connection are required for each participant. Learni provides the learning platform, the trainer and all course materials.
Your professional training, anywhere

Let's build your YouTrack learning path.

30 minutes with a learning advisor. No commitment. No sales pitch dressed up as a demo.

Reply within 24h · Vetted experts · USD invoicing · W-9 available
On-site & remote

YouTrack training in your city

Available on-site and remotely. Pick your city to see the local training center.

Share in 2 clicks