Built for US teams
Payment by wire transferEnhanced confidentialityPerfect for companies with 50 to 500 employeesScheduling to fit any time zone

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Request a call back and an advisor reaches you within 24 business hours, Monday to Saturday.

Training Community Management - Boosting Digital Engagement

Ref: XEK230
10 people max.
From $2,940 HT / per person
On-site on request · +$540 with certification exam
2 days
Remote

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Microsoft
Aptar
ArcelorMittal
Equans
EDF
Ubisoft
Microsoft
Aptar
ArcelorMittal
Equans
EDF
Ubisoft
Microsoft
Aptar
ArcelorMittal
Equans
EDF
Ubisoft
Microsoft
Aptar
ArcelorMittal
Equans
EDF
Ubisoft
Microsoft
Aptar
ArcelorMittal
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Learning objectives

  • Master community management strategies to engage professional communities
  • Develop certified editorial plans tailored to company objectives
  • Lead advanced interactions on multiple social platforms
  • Analyze performance using metrics tools to optimize campaigns
  • Manage crises and moderation in real-time during activity peaks
  • Implement competitive intelligence and social media automation tools
A child walking to school with a backpack
Our social commitment

A school kit donated to a child for every training

To fight inequalities in access to education, Learni donates a complete school kit to a child in need for every training booked. You build your skills, a child heads back to school.

  • Backpack, notebooks and essential supplies
  • Distributed through our partner charities
  • Included, at no extra cost to you

The Learni story

Founded by engineers and learning experts, Learni's mission is to make high-impact tech training accessible to teams everywhere. We work remotely with organizations across the US and Canada, in your time zone, to help teams upskill fast.

Don't let this gap widen

Why this program matters

  • Without intermediate community management skills, companies lose 60% of potential social media engagement, wasting budgets on ineffective ads.

  • Poorly managed campaigns generate 40% more customer complaints, costing the average SME 25k€ annually in crisis management.

  • 68% of recruiters in 2024 reject profiles without certified social media skills, blocking careers.

  • Each quarter without training widens the gap with competitors dominating digital conversations, risking vital market share.

Allan BUSI
Allan BUSI

Learni trainer · AI expert

73%productivity gap
×3cost of inaction

Program

Module 1Community Management Strategies: Developing Engaging Plans (Personas, Calendars, KPIs)

Precise identification of target personas through collaborative workshops, definition of SMART objectives aligned with company challenges, creation of an editorial calendar on Buffer or Hootsuite with varied content, practical exercises on real cases of well-known brands, implementation of KPIs for engagement, reach, and conversion, trainer feedback for an actionable plan ready upon return to your position, enhancing certified professional skills.

Module 2Community Management Animation: Optimizing Performance and Crises (Analytics, Moderation, A/B Tests)

Live animation simulations on Facebook, Instagram, LinkedIn, X with interactive responses, simulated crisis management for negative comments and trolls, analysis of data from Google Analytics and native insights for advanced metrics, A/B tests on visual and text posts, production of performance reports with data-driven recommendations, capstone project on your own community for a concrete deliverable, boosting immediate and lasting business results.

Evaluation method

  • Multiple-choice quiz to validate knowledge at the end of the community management training
  • Continuous assessment through practical social media exercises
  • Presentation of editorial plan and analytics report to the trainer

Learning method

  • Interactive courses led by an active expert community management trainer
  • Practical exercises on real business cases on social networks
  • Progressive capstone project on your digital community
  • Complete course materials and tool resources provided to participants

Methods, materials and delivery

The Training Community Management - Boosting Digital Engagement program is delivered onsite or remote (blended-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.

The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.

Equipment required

For the smooth delivery of the Training Community Management - Boosting Digital Engagement program, the following equipment is required:

  • Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
  • Training environments installed on workstations or accessible online
  • Course materials, hands-on exercises and complementary resources
  • Post-training access to materials and educational resources

For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.

* contact us for remote delivery feasibility** ratio varies depending on the program

Skills assessment methods

Assessment of skills acquired during the Training Community Management - Boosting Digital Engagement program is performed through:

  • During training: case studies, hands-on labs and professional scenarios
  • End of training: self-assessment questionnaire and skills evaluation by the trainer
  • After training: completion certificate detailing acquired skills

Program accessibility

Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.

Enrollment terms and lead times

Registration is possible up to 48 business hours before the start of training. All our programs are built for corporate L&D budgets and delivered onsite or remotely.

Our method

Training quality, guaranteed at every step

Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.

Step 1

Rigorous trainer selection

Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.

  • Triple validation: technical, pedagogical, sectoral.
  • Minimum rating 4.8/5 over the last 12 sessions.
Step 2

You meet the trainer beforehand

30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.

  • Live briefing on goals and team context.
  • Veto right — we swap the trainer for free if needed.
Step 3

Content tailored to your context

No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.

  • Hands-on cases drawn from your stack and projects.
  • Program co-written then validated by your team.
Step 4

Continuous quality follow-up

Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.

  • NPS, knowledge quizzes and skills self-assessment.
  • Satisfaction guarantee: fully satisfied or free rework.

A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.

FAQ

Frequently asked questions

How much does the Training Community Management - Boosting Digital Engagement training cost?+
The price is $2,940 (USD) per participant. A detailed quote is sent within one business day.
How long is the Training Community Management - Boosting Digital Engagement training?+
The training lasts 2 journées, available live online (US time zones) or on-site at your offices.
How is this training paid for?+
Most US teams pay directly through their company (L&D or training budget). We invoice in US dollars and accept bank transfer (ACH/wire) or card, with volume pricing for teams. A purchase order is welcome.
Are there any prerequisites?+
Basic social media experience, proficiency in Facebook, Instagram, LinkedIn, Twitter
Is a certificate delivered at the end?+
Yes. A Learni completion certificate is issued, along with the individual evaluation report.
Does Learni provide the equipment?+
No. A computer and stable internet connection are required for the participant. Learni provides the educational platform, the trainer and all course materials.
On-site & remote

This training across cities

Available on-site and remotely. Pick your city to see the local training center.

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