Training UX Research - Mastering User Needs Analysis

$4,620

  • 4 days
  • Onsite
  • 10 people max.
Ref: PYW739
10 people max.
$4,620
In-company rate: from $7,865 for the whole team
On-site and certification exam on quote
4 days
Onsite

Don't let this gap widen

Why this program matters

  • Without mastery of UX Research, 70% of digital products fail to meet users' real needs, resulting in 25% losses in conversion rates and up to 500k€ in unnecessary redesigns per project.

  • Companies that neglect this skill see their teams lose 40% of time on random iterations, with 62% of product failures tied to a lack of user insights according to Forrester.

  • In 2024, candidates without UX Research are rejected by 80% of tech recruiters, widening the competitive gap and risking rapid obsolescence of your offerings.

  • Invest now to avoid these costly pitfalls.

Célian Lebacle, Learni trainer · Web & mobile expert
Célian Lebacle

Learni trainer · Web & mobile expert

73%productivity gap
×3cost of inaction
Flag of the United StatesBuilt for US teams
Payment by wire transferEnhanced confidentialityPerfect for companies with 50 to 500 employeesScheduling to fit any time zone

Trusted by — schools, companies and industrial groups

41,181 programs · 25 countries

  • Aptar
  • ArcelorMittal
  • Equans
  • EDF
  • Ubisoft
  • Microsoft
  • Atos

Every program built with a dedicated engineer

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  • Notion
  • AMD
  • Apple

Companies: Aptar, ArcelorMittal, Equans, EDF, Ubisoft, Microsoft and Atos.

UX Research training objectives

  • Master the fundamentals of UX Research for professional certifying projects
  • Develop skills in user interviews and field observation
  • Design surveys and polls tailored to business needs
  • Analyze qualitative and quantitative data for actionable insights
  • Implement personas and user journeys in a professional context
  • Optimize UX research processes for Qualiopi certification

Program

UX Research curriculum: 4 modules over 4 days

Module 1 : UX Research Fundamentals: Principles and User Study Preparation (Tools, Framing, Ethics)

Dive into the basics of UX Research with an overview of qualitative and quantitative methods. Install essential tools like Miro and Google Forms to structure your first research efforts. Create a concrete project framing inspired by real business cases. Discuss ethical issues related to GDPR data protection. Produce an initial research plan validated by the trainer to boost your professional skills from day one.

Module 2 : Qualitative UX Research Methods: Interviews and Observation (Scripts, Recruitment, Analysis)

Practice user interviews in pairs using ready-to-use scripts. Recruit test personas via platforms like UserTesting. Observe sessions in real conditions with structured note-taking. Analyze verbatims to extract key insights. Apply thematic synthesis techniques to a red thread business project. Generate an illustrated preliminary report demonstrating the immediate value of your findings for the product team.

Module 3 : Quantitative UX Research Methods: Surveys and Analytics (Questionnaires, Data Tools, Benchmarks)

Design and launch effective surveys using Typeform and SurveyMonkey tailored to specific business objectives. Integrate Google Analytics data to validate user hypotheses. Perform sectoral benchmarks on key metrics like NPS satisfaction rate. Cross-reference qualitative and quantitative data in collaborative workshops. Visualize results through interactive dashboards. Produce data-driven recommendations ready for integration into product roadmaps.

Module 4 : UX Research Synthesis: Personas, Journeys, and Reporting (Artifacts, Presentation, Iteration)

Synthesize all research into living personas and detailed user journeys on Figma. Prioritize pain points and opportunities using impact matrices. Prepare a professional final report with engaging storytelling and impactful visuals. Present deliverables to the group for expert feedback. Iterate based on feedback. Depart with a complete kit of certifying templates to apply UX Research in your organization starting tomorrow.

How UX Research skills are assessed

  • Multiple-choice quiz to validate learning outcomes at the end of the training
  • Continuous assessment through practical UX Research exercises
  • Presentation of the red thread project on personas and reporting to the trainer

How the UX Research course is taught

  • Courses led by an active UX Research expert trainer
  • Practical exercises based on real business cases and red thread projects
  • Complete course materials and templates provided to each participant
  • Collaborative workshops for immediate skill development

UX Research training: access and practical arrangements

The Training UX Research - Mastering User Needs Analysis program is delivered onsite or remote (blended-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.

The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.

Equipment required

For the smooth delivery of the Training UX Research - Mastering User Needs Analysis program, the following equipment is required:

  • Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
  • Training environments installed on workstations or accessible online
  • Course materials, hands-on exercises and complementary resources
  • Post-training access to materials and educational resources

For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.

* contact us for remote delivery feasibility** ratio varies depending on the program

Skills assessment methods

Assessment of skills acquired during the Training UX Research - Mastering User Needs Analysis program is performed through:

  • During training: case studies, hands-on labs and professional scenarios
  • End of training: self-assessment questionnaire and skills evaluation by the trainer
  • After training: completion certificate detailing acquired skills

Program accessibility

Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.

Enrollment terms and lead times

Registration is possible up to 48 business hours before the start of training. All our programs are built for corporate L&D budgets and delivered onsite or remotely.

The Learni story

Founded by engineers and learning experts, Learni's mission is to make high-impact tech training accessible to teams everywhere. We work remotely with organizations across the US and Canada, in your time zone, to help teams upskill fast.

Our method

How Learni guarantees the quality of your UX Research training

Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.

Step 1

Rigorous trainer selection

Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.

  • Triple validation: technical, pedagogical, sectoral.
  • Minimum rating 4.8/5 over the last 12 sessions.
Step 2

You meet the trainer beforehand

30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.

  • Live briefing on goals and team context.
  • Veto right — we swap the trainer for free if needed.
Step 3

Content tailored to your context

No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.

  • Hands-on cases drawn from your stack and projects.
  • Program co-written then validated by your team.
Step 4

Continuous quality follow-up

Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.

  • NPS, knowledge quizzes and skills self-assessment.
  • Satisfaction guarantee: fully satisfied or free rework.

A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.

A child walking to school with a backpack
Our social commitment

A school kit donated to a child for every training booked

To fight inequalities in access to education, Learni donates a complete school kit to a child in need for every training booked. You build your skills, a child heads back to school.

  • Backpack, notebooks and essential supplies
  • Distributed through our partner charities
  • Included, at no extra cost to you
Enroll and offer a kit
FAQ

UX Research: frequently asked questions

Which tools are used in UX Research training?+
Hands-on work runs on tools, framing, ethics, scripts, recruitment and analysis. Those tools come from the UX Research program itself, delivered on site over 4 days, so participants practise on the stack they will use at work.
What can participants do after UX Research training?+
They can master the fundamentals of UX Research for professional certifying projects, develop skills in user interviews and field observation and design surveys and polls tailored to business needs. Those are the stated objectives of the UX Research program at Beginner level, checked by the end-of-session assessment.
What does the UX Research program cover, day by day?+
Day 1: UX Research Fundamentals: Principles and User Study Preparation (Tools, Framing, Ethics). Day 2: Qualitative UX Research Methods: Interviews and Observation (Scripts, Recruitment, Analysis). Day 3: Quantitative UX Research Methods: Surveys and Analytics (Questionnaires, Data Tools, Benchmarks). Day 4: UX Research Synthesis: Personas, Journeys, and Reporting (Artifacts, Presentation, Iteration). The UX Research program runs over 4 days, delivered on site.
How is UX Research training assessed?+
Assessment relies on multiple-choice quiz to validate learning outcomes at the end of the training, continuous assessment through practical UX Research exercises and presentation of the red thread project on personas and reporting to the trainer. Learni issues a completion certificate together with the individual assessment report at the end of the UX Research program, which an L&D team can file as evidence.
How much does UX Research training cost per participant?+
UX Research training costs $4,620 per participant. For an in-company team, the flat rate starts at $7,865 for the whole group, up to 8 people. The detailed quote, sent within one business day, adjusts the amount to the format and how far the syllabus is tailored to your team.
How long does UX Research training take?+
4 days, available live online (US time zones) or on-site at your offices. Half-day tracks spread over several weeks are possible so the team stays operational.
Who pays for UX Research training?+
Most US teams pay directly through their company L&D or training budget. Learni invoices in US dollars and accepts bank transfer (ACH/wire) or card, with volume pricing for teams. A purchase order is welcome.
What do participants need to know before UX Research training?+
Basic knowledge of digital design or product management, proficiency with office tools.
Is a certificate issued after UX Research training?+
Yes. A Learni completion certificate is issued, along with the individual evaluation report. Learni is a certified training provider and prepares for third-party certifications, but does not award them itself.
Does Learni provide the equipment for UX Research training?+
No. A computer and a stable internet connection are required for each participant. Learni provides the learning platform, the trainer and all course materials.
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