Rigorous trainer selection
Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.
- Triple validation: technical, pedagogical, sectoral.
- Minimum rating 4.8/5 over the last 12 sessions.
Learning objectives
- Master the fundamentals of UX Research for professional certifying projects
- Develop skills in user interviews and field observation
- Design surveys and polls tailored to business needs
- Analyze qualitative and quantitative data for actionable insights
- Implement personas and user journeys in a professional context
- Optimize UX research processes for Qualiopi certification
The Learni story
Founded by engineers and learning experts, Learni's mission is to make high-impact tech training accessible to teams everywhere. We work remotely with organizations across the US and Canada, in your time zone, to help teams upskill fast.
Don't let this gap widen
Why this program matters
Without this upskilling, your team accumulates a technological gap that translates directly into productivity loss.
Organizations that don't train their talents on key topics see their competitiveness drop.
Every quarter without training is a gap widening with competitors who invest.
The cost of inaction quickly exceeds that of well-targeted training.
Program
Module 1UX Research Fundamentals: Principles and User Study Preparation (Tools, Framing, Ethics)
Dive into the basics of UX Research with an overview of qualitative and quantitative methods. Install essential tools like Miro and Google Forms to structure your first research efforts. Create a concrete project framing inspired by real business cases. Discuss ethical issues related to GDPR data protection. Produce an initial research plan validated by the trainer to boost your professional skills from day one.
Module 2Qualitative UX Research Methods: Interviews and Observation (Scripts, Recruitment, Analysis)
Practice user interviews in pairs using ready-to-use scripts. Recruit test personas via platforms like UserTesting. Observe sessions in real conditions with structured note-taking. Analyze verbatims to extract key insights. Apply thematic synthesis techniques to a red thread business project. Generate an illustrated preliminary report demonstrating the immediate value of your findings for the product team.
Module 3Quantitative UX Research Methods: Surveys and Analytics (Questionnaires, Data Tools, Benchmarks)
Design and launch effective surveys using Typeform and SurveyMonkey tailored to specific business objectives. Integrate Google Analytics data to validate user hypotheses. Perform sectoral benchmarks on key metrics like NPS satisfaction rate. Cross-reference qualitative and quantitative data in collaborative workshops. Visualize results through interactive dashboards. Produce data-driven recommendations ready for integration into product roadmaps.
Module 4UX Research Synthesis: Personas, Journeys, and Reporting (Artifacts, Presentation, Iteration)
Synthesize all research into living personas and detailed user journeys on Figma. Prioritize pain points and opportunities using impact matrices. Prepare a professional final report with engaging storytelling and impactful visuals. Present deliverables to the group for expert feedback. Iterate based on feedback. Depart with a complete kit of certifying templates to apply UX Research in your organization starting tomorrow.
Evaluation method
- Multiple-choice quiz to validate learning outcomes at the end of the training
- Continuous assessment through practical UX Research exercises
- Presentation of the red thread project on personas and reporting to the trainer
Learning method
- Courses led by an active UX Research expert trainer
- Practical exercises based on real business cases and red thread projects
- Complete course materials and templates provided to each participant
- Collaborative workshops for immediate skill development
Methods, materials and delivery
The Training UX Research - Mastering User Needs Analysis program is delivered onsite or remote (blended-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.
The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.
Equipment required
For the smooth delivery of the Training UX Research - Mastering User Needs Analysis program, the following equipment is required:
- Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
- Training environments installed on workstations or accessible online
- Course materials, hands-on exercises and complementary resources
- Post-training access to materials and educational resources
For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.
* contact us for remote delivery feasibility** ratio varies depending on the program
Skills assessment methods
Assessment of skills acquired during the Training UX Research - Mastering User Needs Analysis program is performed through:
- During training: case studies, hands-on labs and professional scenarios
- End of training: self-assessment questionnaire and skills evaluation by the trainer
- After training: completion certificate detailing acquired skills
Program accessibility
Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.
Enrollment terms and lead times
Registration is possible up to 48 business hours before the start of training. All our programs are built for corporate L&D budgets and delivered onsite or remotely.
Our method
Training quality, guaranteed at every step
Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.
You meet the trainer beforehand
30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.
- Live briefing on goals and team context.
- Veto right — we swap the trainer for free if needed.
Content tailored to your context
No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.
- Hands-on cases drawn from your stack and projects.
- Program co-written then validated by your team.
Continuous quality follow-up
Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.
- NPS, knowledge quizzes and skills self-assessment.
- Satisfaction guarantee: fully satisfied or free rework.
A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.
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FAQ
Frequently asked questions
How much does the Training UX Research - Mastering User Needs Analysis training cost?+
The individual price is $4,620 (USD). A detailed quote is sent within one business day.
How long is the Training UX Research - Mastering User Needs Analysis training?+
The training lasts 4 journées, available live online (US time zones) or on-site at your offices.
How is this training paid for?+
Most US teams pay directly through their company (L&D or training budget). We invoice in US dollars and accept bank transfer (ACH/wire) or card, with volume pricing for teams. A purchase order is welcome.
Are there any prerequisites?+
Basic knowledge of digital design or product management, proficiency with office tools
Is a certificate delivered at the end?+
Yes. A Learni completion certificate is issued, along with the individual evaluation report.
Does Learni provide the equipment?+
No. A computer and stable internet connection are required for the participant. Learni provides the educational platform, the trainer and all course materials.
On-site & remote
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