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Founded by passionate advocates of learning and innovation, Learni set out to make professional training accessible to everyone, everywhere in the world. Our team works in the largest cities such as Paris, Lyon, Marseille, and internationally, to support talents and organizations in their skills development.
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The Training Incident Management 2026 - Mastering IT Resilience training is delivered in-person or remotely (blended-learning, e-learning, virtual classroom, remote in-person). At Learni, a Qualiopi-certified training organization, each program is designed to maximize skills acquisition, regardless of the training mode chosen.
The trainer alternates between demonstrative, interrogative, and active methods (through practical exercises and/or real-world scenarios). This pedagogical approach ensures concrete and directly applicable learning in the workplace.
To ensure the quality of the Training Incident Management 2026 - Mastering IT Resilience training, Learni provides the following teaching resources:
For in-house training at a location external to Learni, the client ensures and commits to having all necessary teaching materials (IT equipment, internet connection...) for the proper conduct of the training action in accordance with the prerequisites indicated in the communicated training program.
The assessment of skills acquired during the Training Incident Management 2026 - Mastering IT Resilience training is carried out through:
Learni is committed to the accessibility of its professional training programs. All our training programs are accessible to people with disabilities. Our teams are available to adapt teaching methods to your specific needs. Do not hesitate to contact us for any accommodation request.
Learni training programs are available for inter-company and intra-company settings, both in-person and remote. Registration is possible up to 48 business hours before the start of training. Our programs are eligible for OPCO, Pôle emploi, and FNE-Formation funding. Contact us to discuss your training project and funding possibilities.
Dive into the evolutions of Incident Management 2026 with simulation environment setup, SIEM alerts configuration via Splunk or ELK Stack, triage exercises on real enterprise incidents, definition of criticality thresholds based on RTO/RPO, creation of your first initial response playbook, collaborative analysis of false positives to refine detections and gain operational reactivity from day one.
Build robust response chains by integrating PagerDuty for escalation, writing advanced playbooks with Python scripts for automation, team cyber incident simulations on concrete cases like cloud outages, multi-team coordination tests via virtual war rooms, optimization of Mean Time To Resolution through interactive runs, production of interim reports to validate your professional crisis management skills.
Conclude with blameless retrospectives on major simulated incidents, implementation of Grafana dashboards to track MTTR/MTTA, root cause analysis exercises using 5 Whys and Fishbone, definition of KPIs aligned with 2026 standards for the enterprise, development of certifying action plans with sharing of lessons learned, finalization of a personal deployable running project in production to immediately boost your IT resilience.
Target audience
IT Managers, support team leaders, DevOps managers building expertise
Prerequisites
Experience in IT incident management, mastery of ITIL Foundation or equivalent
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