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Training Blameless Postmortems - Strengthening the Learning Culture

Ref: TTF869
10 people max.
$6,600 HT / per person
−15% from 2 people−30% from 3 people−50% from 5 people
Pay in 3 installments · +$180/day onsite · +$540 with certification exam
5 days
Onsite

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Learning objectives

  • Master the fundamentals of blameless postmortems in professional training
  • Develop skills to facilitate blame-free post-incident reviews
  • Design processes adapted to Serverless and CDN environments
  • Implement analysis tools for API Gateway and advanced cloud services
  • Optimize company culture through certifiable postmortem practices
  • Deploy continuous learning rituals within technical teams

The Learni story

Founded by passionate learning and innovation experts, Learni's mission is to make professional training accessible to everyone, anywhere in the world. Our team operates in major hubs — London, New York, Boston — and internationally, to support talents and organizations in upskilling.

Don't let this gap widen

Why this program matters

  • Without this upskilling, your team accumulates a technological gap that translates directly into productivity loss.

  • Organizations that don't train their talents on key topics see their competitiveness drop.

  • Every quarter without training is a gap widening with competitors who invest.

  • The cost of inaction quickly exceeds that of well-targeted training.

Allan Busi
Allan Busi

Learni Trainer · Expert

73%productivity gap
×3cost of inaction

Program

Module 1Theme: Introduction to Blameless Postmortems (principles, tools, concrete cases)

Participants discover the basics of blameless postmortems through real-world examples from Serverless services. They explore data collection tools such as CDN logs and API Gateway dashboards. Practical exercises involve identifying facts without judgment. The day's deliverable is a postmortem template adapted to a simple cloud incident.

Module 2Theme: Blameless Postmortems Incident Analysis (methods, workshops, deliverables)

The day focuses on neutral analysis techniques applied to Serverless and Edge environments. Learners use timeline and causality tools during guided workshops on API Gateway scenarios. They produce a structured report in groups. Emphasis is placed on objective data collection and formulating open-ended questions.

Module 3Theme: Cloud Tools for Blameless Postmortems (integrations, practices, restitution)

Trainees configure observability pipelines connecting Serverless, CDN, and API Gateway. Concrete cases enable automating postmortem creation with shared templates. They perform oral restitution exercises without blame. The deliverable is a team playbook ready for enterprise deployment.

Module 4Theme: Company Culture and Blameless Postmortems (rituals, monitoring, improvement)

This session addresses integrating blameless postmortems into the governance of advanced cloud services. Participants design rituals suited to Novice teams and measure the impact on reliability. Simulations with API Gateway and Edge highlight concrete benefits. Deliverable: three-month cultural deployment plan.

Module 5Theme: Blameless Postmortems Certification (final project, evaluation, perspectives)

Learners finalize a complete postmortem project on a Serverless and CDN incident. They present their deliverables to the group and receive structured feedback. The training concludes with a summary of acquired skills and perspectives for evolving toward advanced practices in 2026.

Evaluation method

  • Interactive quizzes at the end of each day
  • Final postmortem project evaluated by peers
  • Self-assessment of acquired skills

Learning method

  • Practical workshops in small groups
  • Real-world case studies from the cloud
  • Continuous feedback from trainers
  • Professional role-playing scenarios

Methods, materials and delivery

The Training Blameless Postmortems - Strengthening the Learning Culture program is delivered onsite or remote (blended-learning, e-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.

The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.

Equipment required

For the smooth delivery of the Training Blameless Postmortems - Strengthening the Learning Culture program, the following equipment is required:

  • Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
  • Training environments installed on workstations or accessible online
  • Course materials, hands-on exercises and complementary resources
  • Post-training access to materials and educational resources

For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.

* contact us for remote delivery feasibility** ratio varies depending on the program

Skills assessment methods

Assessment of skills acquired during the Training Blameless Postmortems - Strengthening the Learning Culture program is performed through:

  • During training: case studies, hands-on labs and professional scenarios
  • End of training: self-assessment questionnaire and skills evaluation by the trainer
  • After training: completion certificate detailing acquired skills

Program accessibility

Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.

Enrollment terms and lead times

Registration is possible up to 48 business hours before the start of training. All our programs are eligible for corporate training budgets and employer-funded plans.

Verified reviews

What our learners

4.9 · +100 verified reviews
★★★★★

« cool, j'ai appris des trucs »

TomFormation AWS — Cloud Practitioner
★★★★★

« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »

Eva CarpentierFormation LLM en Entreprise — Claude, ChatGPT, Mistral
★★★★★

« la formation dev etait intense mais grave bien. merci Anthony Khelil »

NolanDWWM - Développeur Web et Web Mobile
★★★★★

« 😊👍 »

AmbreDWWM - Développement Web & Mobile React
★★★★★

« bien 👍 »

Léo BlanchardFormation AWS — DevOps Engineer Professional
★★★★★

« Allan Busi t'es au top, continue comme ça. formation géniale »

MargotFormation Claude & ChatGPT — Comparatif et Cas d'Usage
★★★★★

« cool, j'ai appris des trucs »

TomFormation AWS — Cloud Practitioner
★★★★★

« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »

Eva CarpentierFormation LLM en Entreprise — Claude, ChatGPT, Mistral
★★★★★

« la formation dev etait intense mais grave bien. merci Anthony Khelil »

NolanDWWM - Développeur Web et Web Mobile
★★★★★

« 😊👍 »

AmbreDWWM - Développement Web & Mobile React
★★★★★

« bien 👍 »

Léo BlanchardFormation AWS — DevOps Engineer Professional
★★★★★

« Allan Busi t'es au top, continue comme ça. formation géniale »

MargotFormation Claude & ChatGPT — Comparatif et Cas d'Usage
★★★★★

« cool, j'ai appris des trucs »

TomFormation AWS — Cloud Practitioner
★★★★★

« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »

Eva CarpentierFormation LLM en Entreprise — Claude, ChatGPT, Mistral
★★★★★

« la formation dev etait intense mais grave bien. merci Anthony Khelil »

NolanDWWM - Développeur Web et Web Mobile
★★★★★

« 😊👍 »

AmbreDWWM - Développement Web & Mobile React
★★★★★

« bien 👍 »

Léo BlanchardFormation AWS — DevOps Engineer Professional
★★★★★

« Allan Busi t'es au top, continue comme ça. formation géniale »

MargotFormation Claude & ChatGPT — Comparatif et Cas d'Usage
Read all reviews
Our method

Training quality, guaranteed at every step

Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.

Step 1

Rigorous trainer selection

Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.

  • Triple validation: technical, pedagogical, sectoral.
  • Minimum rating 4.8/5 over the last 12 sessions.
Step 2

You meet the trainer beforehand

30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.

  • Live briefing on goals and team context.
  • Veto right — we swap the trainer for free if needed.
Step 3

Content tailored to your context

No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.

  • Hands-on cases drawn from your stack and projects.
  • Program co-written then validated by your team.
Step 4

Continuous quality follow-up

Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.

  • NPS, knowledge quizzes and skills self-assessment.
  • Satisfaction guarantee: fully satisfied or free rework.

A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.

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