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Training Assertiveness - Mastering Expert Communication in the Workplace

Ref: CEX409
10 people max.
From $3,675 HT / per person
On-site on request · +$540 with certification exam
3 days
Remote

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ArcelorMittal
Equans
EDF
Ubisoft
Microsoft
Aptar
ArcelorMittal
Equans
EDF
Ubisoft
Microsoft
Aptar
ArcelorMittal
Equans
EDF
Ubisoft
Microsoft
Aptar
ArcelorMittal
Equans
EDF
Ubisoft
Microsoft
Aptar
ArcelorMittal
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Learning objectives

  • Master advanced assertive techniques to influence in tense professional contexts
  • Develop certifiable assertive negotiation skills for innovative companies
  • Design personalized assertiveness strategies tailored to strategic challenges
  • Optimize crisis management through expert and measured assertive communication
  • Implement powerful assertive feedback to boost team performance
  • Deploy assertiveness in leadership for sustainable and certifiable results
A child walking to school with a backpack
Our social commitment

A school kit donated to a child for every training

To fight inequalities in access to education, Learni donates a complete school kit to a child in need for every training booked. You build your skills, a child heads back to school.

  • Backpack, notebooks and essential supplies
  • Distributed through our partner charities
  • Included, at no extra cost to you

The Learni story

Founded by engineers and learning experts, Learni's mission is to make high-impact tech training accessible to teams everywhere. We work remotely with organizations across the US and Canada, in your time zone, to help teams upskill fast.

Don't let this gap widen

Why this program matters

  • Without this upskilling, your team accumulates a technological gap that translates directly into productivity loss.

  • Organizations that don't train their talents on key topics see their competitiveness drop.

  • Every quarter without training is a gap widening with competitors who invest.

  • The cost of inaction quickly exceeds that of well-targeted training.

Allan BUSI
Allan BUSI

Learni trainer · AI expert

73%productivity gap
×3cost of inaction

Program

Module 1Strategic Assertiveness: In-depth diagnosis and expert modeling (advanced DISC tools, decision matrices, personalized plans)

Dive into a precise diagnosis of your assertive style using the expert DISC tool, analyze real business cases to identify deep-seated blockages, model assertive profiles tailored to complex challenges, conduct paired simulation exercises to test immediate responses, create an individualized action plan with follow-up metrics, while incorporating peer feedback to refine your certifiable professional approach.

Module 2Assertiveness in Negotiation: Expert techniques and conflict management (advanced Harvard models, assertive scripts, negotiated deliverables)

Explore Harvard negotiation models applied to expert assertiveness, simulate highly tense business conflicts with interchangeable roles, develop custom assertive scripts for senior executives, practice real-time mediations with video debriefing, generate concrete win-win agreements as deliverables, integrate digital tools to track impact, thereby strengthening your professional skills in this certifiable training.

Module 3Assertiveness in Leadership: Deployment and optimization (experiential coaching, assertive KPIs, company skills certification)

Apply assertiveness in leadership through individualized experiential coaching, measure effectiveness with personalized assertive KPIs, analyze videos of your interventions for expert self-correction, deploy implementation plans in real business settings, finalize with a Qualiopi certification validating your advanced skills, exchange on peers' concrete cases to share expertise, ensuring immediate and sustainable transfer of professional know-how.

Evaluation method

  • Expert role-playing scenarios filmed with video analysis
  • Strategic case studies in small groups
  • Advanced MCQ and portfolio of assertive deliverables

Learning method

  • 80% active pedagogy focused on practical real-world cases
  • Groups limited to 10 for personalized feedback
  • Digital tools and certifiable materials included
  • 3-month post-training follow-up by expert coach

Methods, materials and delivery

The Training Assertiveness - Mastering Expert Communication in the Workplace program is delivered onsite or remote (blended-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.

The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.

Equipment required

For the smooth delivery of the Training Assertiveness - Mastering Expert Communication in the Workplace program, the following equipment is required:

  • Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
  • Training environments installed on workstations or accessible online
  • Course materials, hands-on exercises and complementary resources
  • Post-training access to materials and educational resources

For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.

* contact us for remote delivery feasibility** ratio varies depending on the program

Skills assessment methods

Assessment of skills acquired during the Training Assertiveness - Mastering Expert Communication in the Workplace program is performed through:

  • During training: case studies, hands-on labs and professional scenarios
  • End of training: self-assessment questionnaire and skills evaluation by the trainer
  • After training: completion certificate detailing acquired skills

Program accessibility

Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.

Enrollment terms and lead times

Registration is possible up to 48 business hours before the start of training. All our programs are built for corporate L&D budgets and delivered onsite or remotely.

Our method

Training quality, guaranteed at every step

Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.

Step 1

Rigorous trainer selection

Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.

  • Triple validation: technical, pedagogical, sectoral.
  • Minimum rating 4.8/5 over the last 12 sessions.
Step 2

You meet the trainer beforehand

30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.

  • Live briefing on goals and team context.
  • Veto right — we swap the trainer for free if needed.
Step 3

Content tailored to your context

No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.

  • Hands-on cases drawn from your stack and projects.
  • Program co-written then validated by your team.
Step 4

Continuous quality follow-up

Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.

  • NPS, knowledge quizzes and skills self-assessment.
  • Satisfaction guarantee: fully satisfied or free rework.

A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.

FAQ

Frequently asked questions

How much does the Training Assertiveness - Mastering Expert Communication in the Workplace training cost?+
The individual price is $3,675 (USD). The team / on-site group package is shown on the course page. A detailed quote is sent within one business day.
How long is the Training Assertiveness - Mastering Expert Communication in the Workplace training?+
The training lasts 3 journées, available live online (US time zones) or on-site at your offices.
How is this training paid for?+
Most US teams pay directly through their company (L&D or training budget). We invoice in US dollars and accept bank transfer (ACH/wire) or card, with volume pricing for teams. A purchase order is welcome.
Are there any prerequisites?+
Advanced mastery of interpersonal communication, experience managing complex teams, and handling recurring conflicts
Is a certificate delivered at the end?+
Yes. A Learni completion certificate is issued, along with the individual evaluation report.
Does Learni provide the equipment?+
No. A computer and stable internet connection are required for the participant. Learni provides the educational platform, the trainer and all course materials.
On-site & remote

This training across cities

Available on-site and remotely. Pick your city to see the local training center.

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