Rigorous trainer selection
Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.
- Triple validation: technical, pedagogical, sectoral.
- Minimum rating 4.8/5 over the last 12 sessions.
Learning objectives
- Master the precise definition of SLI to monitor reliability in certified professional training.
- Develop SLO aligned with the company's strategic objectives and managerial skills.
- Implement advanced dashboards to analyze SLO errors in a professional context.
- Optimize remediation processes based on SLO/SLI to minimize downtimes.
- Design error budgets to balance innovation and stability in teams.
- Evaluate the impact of SLO on customer satisfaction and overall performance.
- Acquire certified skills in SLO/SLI management for leadership in the company.
The Learni story
Founded by passionate learning and innovation experts, Learni's mission is to make professional training accessible to everyone, anywhere in the world. Our team operates in major hubs — London, New York, Boston — and internationally, to support talents and organizations in upskilling.
Don't let this gap widen
Why this program matters
Without this upskilling, your team accumulates a technological gap that translates directly into productivity loss.
Organizations that don't train their talents on key topics see their competitiveness drop.
Every quarter without training is a gap widening with competitors who invest.
The cost of inaction quickly exceeds that of well-targeted training.
Program
Module 1SLO/SLI Management Fundamentals: Theoretical Reminders and Real-World Use Cases (Prometheus, Grafana)
Discover advanced SLI principles with precise metrics like latency and error rates, apply them through practical exercises on real datasets, configure custom Grafana dashboards to visualize critical indicators, analyze concrete cases from companies like Google, produce your first operational SLI report, integrate open-source tools for immediate implementation in the company.
Module 2SLO Definition in SLO/SLI Management: Strategic Alignment and Error Budgets (SRE Methods)
Dive into creating realistic SLO objectives based on measured SLI, calculate error budgets with advanced formulas and Excel simulations, study the impact on product priorities through collaborative workshops, test error budget burnout scenarios on simulated AWS environments, generate ready-to-deploy deliverables like internal SLO contracts, strengthen your managerial skills for negotiating with stakeholders.
Module 3Practical SLO/SLI Management Implementation: Alerting and Automation (Alertmanager, Terraform)
Configure intelligent alerts on SLO thresholds with Alertmanager and Prometheus, automate responses via Terraform scripts for infrastructure as code, simulate real incidents to test resilience, analyze logs with ELK stack to correlate failing SLI, produce documented remediation playbooks, integrate CI/CD pipelines for continuous monitoring, apply these techniques to your current critical services.
Module 4Advanced SLO/SLI Management Analysis: Root Cause and Optimization (Grafana, SLO Generators)
Master post-mortem analysis of SLO violations using open-source SLO generators, identify root causes with Grafana heatmaps and advanced correlations, optimize SLI for cloud-native scalability, perform benchmarks on Kubernetes microservices, develop simple predictive models to anticipate downtimes, generate executive reports with quantified ROI, apply SRE best practices for 99.99% reliability.
Module 5SLO/SLI Management Governance: Dashboards and SRE Culture (OKR, Team Rituals)
Deploy executive dashboards integrating SLO into company OKRs, facilitate team rituals for a reliability-first culture, evaluate adoption via surveys and KPIs, integrate SLO into supplier contracts, simulate internal audits for compliance, produce a post-training action plan with personalized roadmap, consolidate your certified skills to lead SRE transformation in the company.
Evaluation method
- Daily interactive quizzes on advanced SLO/SLI concepts with immediate feedback.
- Real case studies analyzed in groups for practical implementation.
- Final project: complete SLO dashboard deployed and presented via videoconference.
Learning method
- Active pedagogy with 70% hands-on practice on real tools like Prometheus.
- Hands-on exercises in small groups for immediate customization.
- Case studies from leading SRE companies for concrete inspiration.
- 6-month post-training support via dedicated platform and coaching.
Methods, materials and delivery
The Training SLO/SLI Management - Optimizing Service Resilience program is delivered onsite or remote (blended-learning, e-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.
The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.
Equipment required
For the smooth delivery of the Training SLO/SLI Management - Optimizing Service Resilience program, the following equipment is required:
- Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
- Training environments installed on workstations or accessible online
- Course materials, hands-on exercises and complementary resources
- Post-training access to materials and educational resources
For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.
* contact us for remote delivery feasibility** ratio varies depending on the program
Skills assessment methods
Assessment of skills acquired during the Training SLO/SLI Management - Optimizing Service Resilience program is performed through:
- During training: case studies, hands-on labs and professional scenarios
- End of training: self-assessment questionnaire and skills evaluation by the trainer
- After training: completion certificate detailing acquired skills
Program accessibility
Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.
Enrollment terms and lead times
Learni programs are available inter-company and intra-company, onsite or remote. Enrollments are possible up to 48 business hours before the program starts. Our programs are eligible for corporate funding paths. Contact us to discuss your training project and funding options.
Verified reviews
What our learners
★★★★★
« cool, j'ai appris des trucs »
★★★★★
« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »
★★★★★
« la formation dev etait intense mais grave bien. merci Anthony Khelil »
★★★★★
« 😊👍 »
★★★★★
« bien 👍 »
★★★★★
« Allan Busi t'es au top, continue comme ça. formation géniale »
★★★★★
« cool, j'ai appris des trucs »
★★★★★
« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »
★★★★★
« la formation dev etait intense mais grave bien. merci Anthony Khelil »
★★★★★
« 😊👍 »
★★★★★
« bien 👍 »
★★★★★
« Allan Busi t'es au top, continue comme ça. formation géniale »
★★★★★
« cool, j'ai appris des trucs »
★★★★★
« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »
★★★★★
« la formation dev etait intense mais grave bien. merci Anthony Khelil »
★★★★★
« 😊👍 »
★★★★★
« bien 👍 »
★★★★★
« Allan Busi t'es au top, continue comme ça. formation géniale »
Our method
Training quality, guaranteed at every step
Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.
You meet the trainer beforehand
30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.
- Live briefing on goals and team context.
- Veto right — we swap the trainer for free if needed.
Content tailored to your context
No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.
- Hands-on cases drawn from your stack and projects.
- Program co-written then validated by your team.
Continuous quality follow-up
Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.
- NPS, knowledge quizzes and skills self-assessment.
- Satisfaction guarantee: fully satisfied or free rework.
A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.
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