Rigorous trainer selection
Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.
- Triple validation: technical, pedagogical, sectoral.
- Minimum rating 4.8/5 over the last 12 sessions.
Learning objectives
- Master the fundamentals of operational management for effective professional management in the company.
- Develop key skills in daily organization and prioritization of operational tasks.
- Design concrete action plans to lead novice teams towards performance.
- Implement monitoring and reporting tools adapted to a certifying context.
- Optimize internal communication to strengthen team cohesion in professional training.
- Acquire certifying methods to evaluate and motivate collaborators on a daily basis.
The Learni story
Founded by passionate learning and innovation experts, Learni's mission is to make professional training accessible to everyone, anywhere in the world. Our team operates in major hubs — London, New York, Boston — and internationally, to support talents and organizations in upskilling.
Don't let this gap widen
Why this program matters
Without this upskilling, your team accumulates a technological gap that translates directly into productivity loss.
Organizations that don't train their talents on key topics see their competitiveness drop.
Every quarter without training is a gap widening with competitors who invest.
The cost of inaction quickly exceeds that of well-targeted training.
Program
Module 1Fundamentals of Operational Management: Roles and Responsibilities (diagnostic tools, practical sheets)
Discover the basics of operational management through concrete business cases, analyze the roles of the operational manager with interactive exercises on tools like RACI matrices and simplified Gantt charts, identify your strengths and areas for improvement via a certifying self-diagnostic, put into practice methods to align individual and collective objectives, leave with immediate action sheets to apply in the company from the next day.
Module 2Organization and Planning in Operational Management: Tools and Methods (advanced Excel, shared agendas)
Dive into daily organization with practical workshops on task prioritization using the Eisenhower matrix, set up Excel dashboards for operational follow-up, simulate overload scenarios with collaborative tools like Trello or Microsoft Planner, develop effective routines to delegate without losing control, test your plans on real team case studies, obtain ready-to-use templates to boost your professional productivity.
Module 3Team Management in Operational Management: Motivation and Communication (role-playing games, structured feedback)
Explore motivation levers with role-playing games inspired by real situations, master sandwich feedback and STAR techniques for effective interviews, analyze team profiles using tools like Belbin, practice operational conflict management in small groups, integrate communication rituals like daily stand-up points, leave with a certifying team management kit to retain and engage your collaborators daily.
Module 4Follow-up and Continuous Improvement in Operational Management: Indicators and Adjustments (KPI, PDCA)
Finalize with performance follow-up via simple-to-implement operational KPIs, apply the PDCA cycle on simulated company projects, evaluate the impact of your actions with personalized dashboards, anticipate risks through collective brainstorming, prepare a post-training certifying action plan with individual coaching, consolidate your professional skills for continuous and measurable improvement of your team's results.
Evaluation method
- Interactive quizzes at the end of each day to validate theoretical knowledge.
- Practical case studies and oral presentations evaluated by the trainer.
- Qualiopi certificate issued after final exam and personal action plan.
Learning method
- Experiential learning through practical exercises and real simulations.
- Pedagogical methods adapted to beginners with individualized feedback.
- Real business cases to anchor operational skills.
- Digital support post-training to extend assimilation in the company.
Methods, materials and delivery
The Training Operational Management - Master the Basics to Lead Your Teams program is delivered onsite or remote (blended-learning, e-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.
The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.
Equipment required
For the smooth delivery of the Training Operational Management - Master the Basics to Lead Your Teams program, the following equipment is required:
- Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
- Training environments installed on workstations or accessible online
- Course materials, hands-on exercises and complementary resources
- Post-training access to materials and educational resources
For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.
* contact us for remote delivery feasibility** ratio varies depending on the program
Skills assessment methods
Assessment of skills acquired during the Training Operational Management - Master the Basics to Lead Your Teams program is performed through:
- During training: case studies, hands-on labs and professional scenarios
- End of training: self-assessment questionnaire and skills evaluation by the trainer
- After training: completion certificate detailing acquired skills
Program accessibility
Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.
Enrollment terms and lead times
Learni programs are available inter-company and intra-company, onsite or remote. Enrollments are possible up to 48 business hours before the program starts. Our programs are eligible for corporate funding paths. Contact us to discuss your training project and funding options.
Verified reviews
What our learners
★★★★★
« cool, j'ai appris des trucs »
★★★★★
« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »
★★★★★
« la formation dev etait intense mais grave bien. merci Anthony Khelil »
★★★★★
« 😊👍 »
★★★★★
« bien 👍 »
★★★★★
« Allan Busi t'es au top, continue comme ça. formation géniale »
★★★★★
« cool, j'ai appris des trucs »
★★★★★
« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »
★★★★★
« la formation dev etait intense mais grave bien. merci Anthony Khelil »
★★★★★
« 😊👍 »
★★★★★
« bien 👍 »
★★★★★
« Allan Busi t'es au top, continue comme ça. formation géniale »
★★★★★
« cool, j'ai appris des trucs »
★★★★★
« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »
★★★★★
« la formation dev etait intense mais grave bien. merci Anthony Khelil »
★★★★★
« 😊👍 »
★★★★★
« bien 👍 »
★★★★★
« Allan Busi t'es au top, continue comme ça. formation géniale »
Our method
Training quality, guaranteed at every step
Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.
You meet the trainer beforehand
30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.
- Live briefing on goals and team context.
- Veto right — we swap the trainer for free if needed.
Content tailored to your context
No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.
- Hands-on cases drawn from your stack and projects.
- Program co-written then validated by your team.
Continuous quality follow-up
Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.
- NPS, knowledge quizzes and skills self-assessment.
- Satisfaction guarantee: fully satisfied or free rework.
A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.
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