Rigorous trainer selection
Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.
- Triple validation: technical, pedagogical, sectoral.
- Minimum rating 4.8/5 over the last 12 sessions.
1 seat held for the next session
30:00Held for another
Request a call back and an advisor reaches you within 24 business hours, Monday to Saturday.
Training DORA Metrics - Optimize IT Performance in Hospitality
Trusted by — schools, companies and industrial groups
Every program built with a dedicated engineer
Learning objectives
- Master the 4 key DORA metrics to evaluate IT team performance.
- Develop professional skills in DORA metrics analysis applied to tourism.
- Implement DORA dashboards in hotel and restaurant contexts.
- Optimize software deployments to reduce client service restoration times.
- Design certification strategies based on DORA for tourism companies.
- Evaluate the impact of DORA metrics on hotel operations profitability.
- Integrate DORA into continuous training for professional DevOps teams.
Our social commitment
A school kit donated to a child for every training
To fight inequalities in access to education, Learni donates a complete school kit to a child in need for every training booked. You build your skills, a child heads back to school.
- Backpack, notebooks and essential supplies
- Distributed through our partner charities
- Included, at no extra cost to you
The Learni story
Founded by engineers and learning experts, Learni's mission is to make high-impact tech training accessible to teams everywhere. We work remotely with organizations across the US and Canada, in your time zone, to help teams upskill fast.
Don't let this gap widen
Why this program matters
Without mastering DORA metrics, 70% of hotels suffer prolonged IT outages exceeding 4h, causing 25% reservation losses according to the Gartner 2023 study.
Stuck teams create deployment delays of up to 6 weeks, impacting 40% of seasonal tourism revenue through failing apps.
Careers stagnate, IT managers risk dismissal against elite DORA competitors, and companies lose 15% annual productivity.
Invest now to turn risks into sector leadership.
Program
Module 1DORA Metrics Fundamentals: Definition and Measurement (Google Cloud tools, calculation exercises)
Discover the 4 essential DORA metrics—deployment frequency, lead time for changes, change failure rate, time to restore service—through practical workshops using Google Cloud tools and advanced Excel. Analyze real hotel data to calculate elite scores, perform simulated exercises on online booking cases, produce initial personalized reports, and integrate tourism sector benchmarks to contextualize current IT performance.
Module 2DORA Metrics Analysis: Performance Diagnosis (data-driven methods, hotel cases)
Dive into in-depth DORA metrics diagnosis using data-driven methods. Use Grafana and Prometheus to visualize metrics in real time, study concrete hotel cases impacted by PMS system failures, conduct collaborative workshops to identify bottlenecks, simulate lead time optimizations on tourist mobile app deployments, generate interactive dashboards adapted to restaurants, and exchange peer feedback to refine professional analyses.
Module 3DORA Metrics Implementation: Action and Optimization (strategic company deliverables)
Move to action with DORA metrics implementation. Configure Jenkins CI/CD pipelines to boost deployment frequency, test strategies to reduce change failure rate on virtual hotel environments, develop plans for time to restore service under 1 hour, conduct fast restaurant case studies for quantified ROI, produce personalized company certification roadmaps, integrate DORA KPIs into tourism OKRs, and conclude with live simulations and expert Q&A.
Evaluation method
- Interactive final quiz on the 4 DORA metrics with elite score.
- Hotel case study: diagnosis and optimization plan.
- Qualiopi certificate issued after successful evaluation.
Learning method
- 70% practical, 30% theory approach on DORA metrics.
- Real hospitality-restaurant cases for immediate application.
- Open-source tools: Grafana, Jenkins, Prometheus included.
- Limited group of 10 participants for rich interactions.
Methods, materials and delivery
The Training DORA Metrics - Optimize IT Performance in Hospitality program is delivered onsite or remote (blended-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.
The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.
Equipment required
For the smooth delivery of the Training DORA Metrics - Optimize IT Performance in Hospitality program, the following equipment is required:
- Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
- Training environments installed on workstations or accessible online
- Course materials, hands-on exercises and complementary resources
- Post-training access to materials and educational resources
For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.
* contact us for remote delivery feasibility** ratio varies depending on the program
Skills assessment methods
Assessment of skills acquired during the Training DORA Metrics - Optimize IT Performance in Hospitality program is performed through:
- During training: case studies, hands-on labs and professional scenarios
- End of training: self-assessment questionnaire and skills evaluation by the trainer
- After training: completion certificate detailing acquired skills
Program accessibility
Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.
Enrollment terms and lead times
Registration is possible up to 48 business hours before the start of training. All our programs are built for corporate L&D budgets and delivered onsite or remotely.
Our method
Training quality, guaranteed at every step
Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.
You meet the trainer beforehand
30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.
- Live briefing on goals and team context.
- Veto right — we swap the trainer for free if needed.
Content tailored to your context
No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.
- Hands-on cases drawn from your stack and projects.
- Program co-written then validated by your team.
Continuous quality follow-up
Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.
- NPS, knowledge quizzes and skills self-assessment.
- Satisfaction guarantee: fully satisfied or free rework.
A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.
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FAQ
Frequently asked questions
How much does the Training DORA Metrics - Optimize IT Performance in Hospitality training cost?+
The price is $3,675 (USD) per participant. A detailed quote is sent within one business day.
How long is the Training DORA Metrics - Optimize IT Performance in Hospitality training?+
The training lasts 3 journées, available live online (US time zones) or on-site at your offices.
How is this training paid for?+
Most US teams pay directly through their company (L&D or training budget). We invoice in US dollars and accept bank transfer (ACH/wire) or card, with volume pricing for teams. A purchase order is welcome.
Are there any prerequisites?+
Basic knowledge of DevOps, IT project management or software deployment, professional experience in a hotel or tourism environment.
Is a certificate delivered at the end?+
Yes. A Learni completion certificate is issued, along with the individual evaluation report.
Does Learni provide the equipment?+
No. A computer and stable internet connection are required for the participant. Learni provides the educational platform, the trainer and all course materials.
On-site & remote
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