Rigorous trainer selection
Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.
- Triple validation: technical, pedagogical, sectoral.
- Minimum rating 4.8/5 over the last 12 sessions.
Learning objectives
- Understand the fundamentals of UX applied to e-commerce
- Analyze and map user journeys specific to online commerce
- Identify and correct friction points on an e-commerce site
- Design engaging interfaces that promote conversion
- Master user testing and UX KPI analysis for continuous improvement
The Learni story
Founded by passionate learning and innovation experts, Learni's mission is to make professional training accessible to everyone, anywhere in the world. Our team operates in major hubs — London, New York, Boston — and internationally, to support talents and organizations in upskilling.
Don't let this gap widen
Why this program matters
Without this upskilling, your team accumulates a technological gap that translates directly into productivity loss.
Organizations that don't train their talents on key topics see their competitiveness drop.
Every quarter without training is a gap widening with competitors who invest.
The cost of inaction quickly exceeds that of well-targeted training.
Program
Module 1Fundamentals of UX Applied to E-commerce
Introduction to UX: definitions, key concepts and specifics in e-commerce. Analysis of online buying behaviors. Overview of UX/UI trends in digital retail. Presentation of tools and methods to audit an e-commerce user experience.
Module 2Mapping and Optimization of Purchase Journeys
Study of the customer journey: from homepage to order completion. Workshops on recurring friction points (product search, product sheets, checkout funnel). Creation of personas and customer journey mapping targeted at e-commerce. Quick improvement methods (quick wins) on four axes: navigation, product sheets, reassurance, payment.
Module 3Design, Test, and Monitor UX Performance
UI design and micro-interactions for online purchases. Integrate best practices for accessibility and mobile first. Set up and analyze user tests (A/B testing, heatmaps, session recordings). Track specific UX KPIs (conversion rate, bounce rate, abandoned carts). Continuous improvement action plan and presentation of concrete UX optimization cases in different sectors.
Evaluation method
- Practical audit of an e-commerce site with collective feedback
- User journey mapping exercises
- Knowledge validation quiz at the end of each day
Learning method
- Alternation of theoretical courses and practical workshops
- Real case studies with experience feedback
- Downloadable pedagogical workbook
- Personalized analysis of participants' sites
Methods, materials and delivery
The Training UX E-commerce: Optimizing User Journeys to Boost Your Online Sales program is delivered onsite or remote (blended-learning, e-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.
The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.
Equipment required
For the smooth delivery of the Training UX E-commerce: Optimizing User Journeys to Boost Your Online Sales program, the following equipment is required:
- Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
- Training environments installed on workstations or accessible online
- Course materials, hands-on exercises and complementary resources
- Post-training access to materials and educational resources
For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.
* contact us for remote delivery feasibility** ratio varies depending on the program
Skills assessment methods
Assessment of skills acquired during the Training UX E-commerce: Optimizing User Journeys to Boost Your Online Sales program is performed through:
- During training: case studies, hands-on labs and professional scenarios
- End of training: self-assessment questionnaire and skills evaluation by the trainer
- After training: completion certificate detailing acquired skills
Program accessibility
Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.
Enrollment terms and lead times
Learni programs are available inter-company and intra-company, onsite or remote. Enrollments are possible up to 48 business hours before the program starts. Our programs are eligible for corporate funding paths. Contact us to discuss your training project and funding options.
Verified reviews
What our learners
★★★★★
« cool, j'ai appris des trucs »
★★★★★
« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »
★★★★★
« la formation dev etait intense mais grave bien. merci Anthony Khelil »
★★★★★
« 😊👍 »
★★★★★
« bien 👍 »
★★★★★
« Allan Busi t'es au top, continue comme ça. formation géniale »
★★★★★
« cool, j'ai appris des trucs »
★★★★★
« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »
★★★★★
« la formation dev etait intense mais grave bien. merci Anthony Khelil »
★★★★★
« 😊👍 »
★★★★★
« bien 👍 »
★★★★★
« Allan Busi t'es au top, continue comme ça. formation géniale »
★★★★★
« cool, j'ai appris des trucs »
★★★★★
« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »
★★★★★
« la formation dev etait intense mais grave bien. merci Anthony Khelil »
★★★★★
« 😊👍 »
★★★★★
« bien 👍 »
★★★★★
« Allan Busi t'es au top, continue comme ça. formation géniale »
Our method
Training quality, guaranteed at every step
Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.
You meet the trainer beforehand
30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.
- Live briefing on goals and team context.
- Veto right — we swap the trainer for free if needed.
Content tailored to your context
No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.
- Hands-on cases drawn from your stack and projects.
- Program co-written then validated by your team.
Continuous quality follow-up
Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.
- NPS, knowledge quizzes and skills self-assessment.
- Satisfaction guarantee: fully satisfied or free rework.
A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.
Développement Web
More programs in Développement Web.
Développement WebIndustry-certifiedAPNs Training - Expert Scaling iOS Push Notifications
$2,640Net · employer-funded
Développement WebIndustry-certifiedASP.NET Core : Maîtriser le Développement Web Moderne
$6,600Net · employer-funded
Développement WebIndustry-certifiedATDD : Maîtriser l’Acceptance Test Driven Development en équipes agiles
$3,960Net · employer-funded
Développement WebIndustry-certifiedAWS IoT Core : Maîtrisez la gestion intelligente des objets connectés
$3,960Net · employer-funded
Développement WebIndustry-certifiedAWS Security Hub : Maîtriser la sécurité cloud avec AWS
$2,640Net · employer-funded
Développement WebIndustry-certifiedAccélérer vos modèles d’Intelligence Artificielle avec OpenVINO : de l’optimisation à la mise en production
$3,960Net · employer-funded
Cartographie & SIG
More programs in Cartographie & SIG.
Cartographie & SIGIndustry-certifiedAdobe XD Expert Training - Master Advanced Interactive Prototypes
$5,040Net · employer-funded
Cartographie & SIGIndustry-certifiedAdvanced Figma Training - Master Expert Interactive Prototypes
$2,520Net · employer-funded
Cartographie & SIGIndustry-certifiedAdvanced Figma Training - Professional Interactive Prototypes in 1 Day
$1,260Net · employer-funded
Cartographie & SIGIndustry-certifiedAdvanced Framer Training - Create Professional Interactive Sites
$2,520Net · employer-funded
Cartographie & SIGIndustry-certifiedAdvanced Sketch Training - Create Optimized Interactive Prototypes
$1,260Net · employer-funded
Cartographie & SIGIndustry-certifiedAdvanced Sketch Training - Create Professional Interactive Prototypes
$2,520Net · employer-funded
E-commerce
More programs in E-commerce.
E-commerceIndustry-certifiedBooster vos ventes sur Amazon Marketplace : Stratégies et outils pour réussir
$3,960Net · employer-funded
E-commerceIndustry-certifiedBoostez votre activité avec le Click & Collect : Mise en place et optimisation
$3,960Net · employer-funded
E-commerceIndustry-certifiedClick & Collect : Mise en place et optimisation d’une stratégie omnicanale
$3,960Net · employer-funded
E-commerceIndustry-certifiedCréer et Gérer une Marketplace Performante : De l’Idée à la Réussite
$3,960Net · employer-funded
E-commerceIndustry-certifiedCréer et Gérer une Marketplace en Ligne : De l’Idée au Succès
$3,960Net · employer-funded
E-commerceIndustry-certifiedCréer et Lancer Sa Marketplace : De l'Idée à la Mise en Ligne
$3,960Net · employer-funded
Analyse de Données
More programs in Analyse de Données.
Analyse de DonnéesIndustry-certifiedAdvanced Databricks Training - Optimize Your Big Data Pipelines
$5,040Net · employer-funded
Analyse de DonnéesIndustry-certifiedAdvanced Looker Training - Create Expert Dashboards and Predictive Analyses
$5,040Net · employer-funded
Analyse de DonnéesIndustry-certifiedAdvanced Looker Training - Create Ultra-Performing Dashboards
$6,300Net · employer-funded
Analyse de DonnéesIndustry-certifiedAdvanced Looker Training - Master LookML and Professional Dashboards
$1,260Net · employer-funded
Analyse de DonnéesIndustry-certifiedAdvanced Metabase Training - Pro Dashboards and Admin in 3 Days
$3,780Net · employer-funded
Analyse de DonnéesIndustry-certifiedAdvanced Metabase Training - Pro Data Dashboards in 4 Days
$5,040Net · employer-funded
Your professional training, anywhere
Let's build
your next
program.
30 minutes with a learning advisor. No commitment. No sales pitch dressed up as a demo.
Reply within 24 h · Industry-certified · Corporate funding