RingCentral Training - Mastering Professional Unified Communication

$3,465

  • 3 days
  • Onsite
  • 10 people max.
Ref: EKH690
10 people max.
$3,465
In-company rate: from $6,290 for the whole team
On-site and certification exam on quote
3 days
Onsite

Don't let this gap widen

Why this program matters

  • Without RingCentral mastery, companies lose an average 25% in productivity from fragmented communications across legacy tools.

  • Call routing errors generate up to 15 000€ in annual losses per 10-person team in wasted time and missed opportunities.

  • In 2024, 68% of SMEs report telephony incidents causing customer disruptions that directly hit revenue.

  • Employees without UCaaS skills risk professional obsolescence against competitors who are 40% more responsive.

  • Every quarter without training widens the competitive gap and exposes the company to RGPD fines for non-compliance.

Allan BUSI, Learni trainer · AI expert
Allan BUSI

Learni trainer · AI expert

73%productivity gap
×3cost of inaction
Flag of the United StatesBuilt for US teams
Payment by wire transferEnhanced confidentialityPerfect for companies with 50 to 500 employeesScheduling to fit any time zone

Trusted by — schools, companies and industrial groups

40,869 programs · 25 countries

  • Aptar
  • ArcelorMittal
  • Equans
  • EDF
  • Ubisoft
  • Microsoft

Every program built with a dedicated engineer

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  • Aruba
  • VMware
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  • Snowflake
  • OVHcloud
  • Notion
  • AMD
  • Apple

Companies: Aptar, ArcelorMittal, Equans, EDF, Ubisoft and Microsoft.

RingCentral training objectives

  • Master the RingCentral interface for smooth professional communication
  • Configure user accounts and certified company numbers
  • Develop skills in calls, video conferences, and unified messaging
  • Implement integrations with collaborative tools like Microsoft Teams
  • Optimize communication flows to boost team productivity
  • Deploy RingCentral solutions tailored to professional needs

Program

RingCentral curriculum: 3 modules over 3 days

Module 1 : RingCentral Fundamentals: Interface Discovery and Initial Configurations (Admin Portal, Mobile Apps, First Tests)

Dive into the RingCentral universe with a complete hands-on of the administrator portal, install desktop and mobile applications to test immediate VoIP calls, configure your first virtual numbers with intelligent routing, perform practical exercises on contact management and custom audio signatures, produce a simple communication flowchart at the end of the day to visualize team flows.

Module 2 : Advanced RingCentral Configuration: Users, Groups and Integrations (SSO, Basic API, Shared Calendars)

Take it to the next level by creating multiple user accounts with custom roles, set up ring groups and queues for optimal call distribution, integrate RingCentral with Outlook or Google Workspace using ready-to-use connectors, simulate real business scenarios like automated absence management, generate basic activity reports and a testable deployment plan for your organization.

Module 3 : RingCentral Usage and Optimization: Video Conferencing, Analytics and Best Practices (Glip, Advanced Reports, Security)

Master unlimited video conferences and Glip chat for effective hybrid meetings, analyze call metrics with RingCentral dashboards to identify bottlenecks, apply security rules such as two-factor authentication and GDPR compliance, conduct a final exercise on a concrete business case with session recording and data export, leave with a personalized optimization guide and tips to reduce telecom costs by 30%.

How RingCentral skills are assessed

  • Interactive MCQ to validate acquired knowledge at the end of the training
  • Continuous evaluation via practical exercises and daily quizzes
  • Presentation of the ongoing project on a simulated RingCentral deployment

How the RingCentral course is taught

  • Courses led by a certified active RingCentral trainer
  • Practical exercises on real business cases and test accounts
  • Progressive ongoing project to implement a complete solution
  • Complete digital course materials and recap videos

RingCentral training: access and practical arrangements

The RingCentral Training - Mastering Professional Unified Communication program is delivered onsite or remote (blended-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.

The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.

Equipment required

For the smooth delivery of the RingCentral Training - Mastering Professional Unified Communication program, the following equipment is required:

  • Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
  • Training environments installed on workstations or accessible online
  • Course materials, hands-on exercises and complementary resources
  • Post-training access to materials and educational resources

For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.

* contact us for remote delivery feasibility** ratio varies depending on the program

Skills assessment methods

Assessment of skills acquired during the RingCentral Training - Mastering Professional Unified Communication program is performed through:

  • During training: case studies, hands-on labs and professional scenarios
  • End of training: self-assessment questionnaire and skills evaluation by the trainer
  • After training: completion certificate detailing acquired skills

Program accessibility

Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.

Enrollment terms and lead times

Registration is possible up to 48 business hours before the start of training. All our programs are built for corporate L&D budgets and delivered onsite or remotely.

The Learni story

Founded by engineers and learning experts, Learni's mission is to make high-impact tech training accessible to teams everywhere. We work remotely with organizations across the US and Canada, in your time zone, to help teams upskill fast.

Our method

How Learni guarantees the quality of your RingCentral training

Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.

Step 1

Rigorous trainer selection

Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.

  • Triple validation: technical, pedagogical, sectoral.
  • Minimum rating 4.8/5 over the last 12 sessions.
Step 2

You meet the trainer beforehand

30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.

  • Live briefing on goals and team context.
  • Veto right — we swap the trainer for free if needed.
Step 3

Content tailored to your context

No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.

  • Hands-on cases drawn from your stack and projects.
  • Program co-written then validated by your team.
Step 4

Continuous quality follow-up

Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.

  • NPS, knowledge quizzes and skills self-assessment.
  • Satisfaction guarantee: fully satisfied or free rework.

A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.

A child walking to school with a backpack
Our social commitment

A school kit donated to a child for every training booked

To fight inequalities in access to education, Learni donates a complete school kit to a child in need for every training booked. You build your skills, a child heads back to school.

  • Backpack, notebooks and essential supplies
  • Distributed through our partner charities
  • Included, at no extra cost to you
Enroll and offer a kit
FAQ

RingCentral: frequently asked questions

Which tools are used in RingCentral Training training?+
Hands-on work runs on admin Portal, mobile Apps, first Tests, SSO, basic API and shared Calendars. Those tools come from the RingCentral Training program itself, delivered on site over 3 days, so participants practise on the stack they will use at work.
What can participants do after RingCentral Training training?+
They can master the RingCentral interface for smooth professional communication, configure user accounts and certified company numbers and develop skills in calls, video conferences, and unified messaging. Those are the stated objectives of the RingCentral Training program at Beginner level, checked by the end-of-session assessment.
What does the RingCentral Training program cover, day by day?+
Day 1: RingCentral Fundamentals: Interface Discovery and Initial Configurations (Admin Portal, Mobile Apps, First Tests). Day 2: Advanced RingCentral Configuration: Users, Groups and Integrations (SSO, Basic API, Shared Calendars). Day 3: RingCentral Usage and Optimization: Video Conferencing, Analytics and Best Practices (Glip, Advanced Reports, Security). The RingCentral Training program runs over 3 days, delivered on site.
How is RingCentral Training training assessed?+
Assessment relies on interactive MCQ to validate acquired knowledge at the end of the training, continuous evaluation via practical exercises and daily quizzes and presentation of the ongoing project on a simulated RingCentral deployment. Learni issues a completion certificate together with the individual assessment report at the end of the RingCentral Training program, which an L&D team can file as evidence.
How much does RingCentral Training training cost per participant?+
RingCentral Training training costs $3,465 per participant. For an in-company team, the flat rate starts at $6,290 for the whole group, up to 8 people. The detailed quote, sent within one business day, adjusts the amount to the format and how far the syllabus is tailored to your team.
How long does RingCentral Training training take?+
3 days, available live online (US time zones) or on-site at your offices. Half-day tracks spread over several weeks are possible so the team stays operational.
Who pays for RingCentral Training training?+
Most US teams pay directly through their company L&D or training budget. Learni invoices in US dollars and accepts bank transfer (ACH/wire) or card, with volume pricing for teams. A purchase order is welcome.
What do participants need to know before RingCentral Training training?+
Basic computer knowledge, daily use of a computer and internet.
Is a certificate issued after RingCentral Training training?+
Yes. A Learni completion certificate is issued, along with the individual evaluation report. Learni is a certified training provider and prepares for third-party certifications, but does not award them itself.
Does Learni provide the equipment for RingCentral Training training?+
No. A computer and a stable internet connection are required for each participant. Learni provides the learning platform, the trainer and all course materials.
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