Rigorous trainer selection
Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.
- Triple validation: technical, pedagogical, sectoral.
- Minimum rating 4.8/5 over the last 12 sessions.
Describe your need, get a tailored program and a pre-filled quote in 3 min. A 100% free call with an advisor.
Founded by passionate learning and innovation experts, Learni's mission is to make professional training accessible to everyone, anywhere in the world. Our team operates in major hubs — London, New York, Boston — and internationally, to support talents and organizations in upskilling.
Don't let this gap widen
Without this upskilling, your team accumulates a technological gap that translates directly into productivity loss.
Organizations that don't train their talents on key topics see their competitiveness drop.
Every quarter without training is a gap widening with competitors who invest.
The cost of inaction quickly exceeds that of well-targeted training.
Discover the basics of ITIL 2026 through interactive presentations and official videos, explore the Service Value System with practical diagrams, analyze the four dimensions of service management during guided remote exercises, identify value opportunities in the enterprise, produce a first simple process mapping as a personal deliverable, while integrating concrete cases of resolved IT incidents.
Dive into essential ITIL 2026 practices such as service desk and incident management through simulations on remote platforms, configure ticketing workflows with open-source tools, resolve real escalation scenarios, measure KPIs like MTTR during practical workshops, develop client communication skills, generate an incident report as a deliverable, apply directly in professional contexts.
Deepen change and problem management with ITIL 2026, simulate CAB meetings via videoconference, identify root causes using fault trees, prioritize risky changes via matrices, test rollback plans in practical exercises, integrate IT governance principles, produce a complete change dossier as a certifying deliverable, link to enterprise needs for immediate optimization.
Synthesize ITIL 2026 through the creation of personalized value streams, review the 7 guidance practices in collaborative remote workshops, prepare for certification with interactive QCMs and mock exams, develop an ITSM action plan for your enterprise, share experience feedback in small groups, receive a post-training resource kit as a final deliverable, consolidate your professional skills for rapid deployment.
The Training ITIL 2026 - Mastering IT Service Management program is delivered onsite or remote (blended-learning, e-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.
The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.
For the smooth delivery of the Training ITIL 2026 - Mastering IT Service Management program, the following equipment is required:
For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.
Assessment of skills acquired during the Training ITIL 2026 - Mastering IT Service Management program is performed through:
Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.
Learni programs are available inter-company and intra-company, onsite or remote. Enrollments are possible up to 48 business hours before the program starts. Our programs are eligible for corporate funding paths. Contact us to discuss your training project and funding options.
« cool, j'ai appris des trucs »
« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »
« la formation dev etait intense mais grave bien. merci Anthony Khelil »
« 😊👍 »
« bien 👍 »
« Allan Busi t'es au top, continue comme ça. formation géniale »
« cool, j'ai appris des trucs »
« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »
« la formation dev etait intense mais grave bien. merci Anthony Khelil »
« 😊👍 »
« bien 👍 »
« Allan Busi t'es au top, continue comme ça. formation géniale »
« cool, j'ai appris des trucs »
« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »
« la formation dev etait intense mais grave bien. merci Anthony Khelil »
« 😊👍 »
« bien 👍 »
« Allan Busi t'es au top, continue comme ça. formation géniale »
Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.
Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.
30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.
No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.
Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.
A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.
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Développement WebIndustry-certified
Développement WebIndustry-certified
Développement WebIndustry-certified
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Conformité & RGPDIndustry-certified
Conformité & RGPDIndustry-certified
Conformité & RGPDIndustry-certified
Conformité & RGPDIndustry-certified
Conformité & RGPDIndustry-certified
Conformité & RGPDIndustry-certified30 minutes with a learning advisor. No commitment. No sales pitch dressed up as a demo.