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Training CRM 2026 - Mastering Advanced AI in CRM

Ref: WSL521
10 people max.
$5,280 HT / per person
−15% from 2 people−30% from 3 people−50% from 5 people
Pay in 3 installments · +$180/day onsite · +$540 with certification exam
4 days
in-person

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Learning objectives

  • Master the AI algorithms of CRM 2026 to personalize customer interactions in business
  • Develop certifying skills in advanced configuration of intelligent workflows
  • Optimize HubSpot-Salesforce integrations with CRM 2026 for professional productivity gains
  • Design predictive emailing strategies based on CRM 2026 AI
  • Implement advanced analytical dashboards to measure ROI in CRM training
  • Deploy scalable automations tailored to the needs of an expert team

The Learni story

Founded by passionate learning and innovation experts, Learni's mission is to make professional training accessible to everyone, anywhere in the world. Our team operates in major hubs — London, New York, Boston — and internationally, to support talents and organizations in upskilling.

Don't let this gap widen

Why this program matters

  • Without this upskilling, your team accumulates a technological gap that translates directly into productivity loss.

  • Organizations that don't train their talents on key topics see their competitiveness drop.

  • Every quarter without training is a gap widening with competitors who invest.

  • The cost of inaction quickly exceeds that of well-targeted training.

Allan Busi
Allan Busi

Learni Trainer · Expert

73%productivity gap
×3cost of inaction

Program

Module 1CRM 2026 Fundamentals: AI Configuration and HubSpot-Salesforce Integrations (workflows, API)

Discover the new AI architectures of CRM 2026 through practical exercises on HubSpot and Salesforce, configure predictive workflows to automatically segment leads, integrate advanced APIs to synchronize email data in real-time, test real business cases with deliverables such as a personalized dashboard, optimize performance to reduce data loss by 40% from the first session.

Module 2CRM 2026: Email Automation and Intelligent Newsletters (personalization, AI A/B testing)

Dive into the emailing tools of CRM 2026, deploy predictive newsletter campaigns with HubSpot AI, analyze user behaviors via Salesforce for deliverability scores above 98%, perform automated A/B tests on real scenarios, generate detailed reports as deliverables, hone your skills for 35% boosted open rates in professional conditions.

Module 3Advanced CRM 2026: Predictive Analytics and Lead Scoring (ML models, measurable ROI)

Explore the machine learning models integrated into CRM 2026, train lead scoring algorithms on HubSpot-Salesforce datasets, visualize churn predictions with interactive dashboards, apply to business case studies to calculate precise ROI, produce ready-to-deploy analytical deliverables, strengthen your expertise to anticipate market trends and maximize customer conversions.

Module 4Expert CRM 2026: Scalable Deployments and Security (enterprise optimizations, certification)

Master large-scale deployment of CRM 2026, secure sensitive data flows with advanced HubSpot-Salesforce protocols, optimize for multi-user environments, simulate complete migrations through practical workshops, validate with a final certifying project as a deliverable, consolidate your professional skills for flawless enterprise implementation.

Evaluation method

  • Interactive quizzes on CRM 2026 AI and integrations
  • Real case studies with predictive lead scoring
  • Final certifying HubSpot-Salesforce deployment project

Learning method

  • Practical exercises on CRM 2026 in small groups
  • Real business cases adapted to expert level
  • Personalized real-time feedback from trainers
  • Deliverables applicable immediately in the workplace

Methods, materials and delivery

The Training CRM 2026 - Mastering Advanced AI in CRM program is delivered onsite or remote (blended-learning, e-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.

The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.

Equipment required

For the smooth delivery of the Training CRM 2026 - Mastering Advanced AI in CRM program, the following equipment is required:

  • Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
  • Training environments installed on workstations or accessible online
  • Course materials, hands-on exercises and complementary resources
  • Post-training access to materials and educational resources

For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.

* contact us for remote delivery feasibility** ratio varies depending on the program

Skills assessment methods

Assessment of skills acquired during the Training CRM 2026 - Mastering Advanced AI in CRM program is performed through:

  • During training: case studies, hands-on labs and professional scenarios
  • End of training: self-assessment questionnaire and skills evaluation by the trainer
  • After training: completion certificate detailing acquired skills

Program accessibility

Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.

Enrollment terms and lead times

Learni programs are available inter-company and intra-company, onsite or remote. Enrollments are possible up to 48 business hours before the program starts. Our programs are eligible for corporate funding paths. Contact us to discuss your training project and funding options.

Verified reviews

What our learners

4.9 · +100 verified reviews
★★★★★

« cool, j'ai appris des trucs »

TomFormation AWS — Cloud Practitioner
★★★★★

« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »

Eva CarpentierFormation LLM en Entreprise — Claude, ChatGPT, Mistral
★★★★★

« la formation dev etait intense mais grave bien. merci Anthony Khelil »

NolanDWWM - Développeur Web et Web Mobile
★★★★★

« 😊👍 »

AmbreDWWM - Développement Web & Mobile React
★★★★★

« bien 👍 »

Léo BlanchardFormation AWS — DevOps Engineer Professional
★★★★★

« Allan Busi t'es au top, continue comme ça. formation géniale »

MargotFormation Claude & ChatGPT — Comparatif et Cas d'Usage
★★★★★

« cool, j'ai appris des trucs »

TomFormation AWS — Cloud Practitioner
★★★★★

« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »

Eva CarpentierFormation LLM en Entreprise — Claude, ChatGPT, Mistral
★★★★★

« la formation dev etait intense mais grave bien. merci Anthony Khelil »

NolanDWWM - Développeur Web et Web Mobile
★★★★★

« 😊👍 »

AmbreDWWM - Développement Web & Mobile React
★★★★★

« bien 👍 »

Léo BlanchardFormation AWS — DevOps Engineer Professional
★★★★★

« Allan Busi t'es au top, continue comme ça. formation géniale »

MargotFormation Claude & ChatGPT — Comparatif et Cas d'Usage
★★★★★

« cool, j'ai appris des trucs »

TomFormation AWS — Cloud Practitioner
★★★★★

« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »

Eva CarpentierFormation LLM en Entreprise — Claude, ChatGPT, Mistral
★★★★★

« la formation dev etait intense mais grave bien. merci Anthony Khelil »

NolanDWWM - Développeur Web et Web Mobile
★★★★★

« 😊👍 »

AmbreDWWM - Développement Web & Mobile React
★★★★★

« bien 👍 »

Léo BlanchardFormation AWS — DevOps Engineer Professional
★★★★★

« Allan Busi t'es au top, continue comme ça. formation géniale »

MargotFormation Claude & ChatGPT — Comparatif et Cas d'Usage
Read all reviews
Our method

Training quality, guaranteed at every step

Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.

Step 1

Rigorous trainer selection

Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.

  • Triple validation: technical, pedagogical, sectoral.
  • Minimum rating 4.8/5 over the last 12 sessions.
Step 2

You meet the trainer beforehand

30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.

  • Live briefing on goals and team context.
  • Veto right — we swap the trainer for free if needed.
Step 3

Content tailored to your context

No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.

  • Hands-on cases drawn from your stack and projects.
  • Program co-written then validated by your team.
Step 4

Continuous quality follow-up

Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.

  • NPS, knowledge quizzes and skills self-assessment.
  • Satisfaction guarantee: fully satisfied or free rework.

A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.

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