Rigorous trainer selection
Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.
- Triple validation: technical, pedagogical, sectoral.
- Minimum rating 4.8/5 over the last 12 sessions.
Learning objectives
- Master blameless postmortems for a professional culture of continuous improvement
- Develop skills in non-blaming investigations in a business context
- Design certified templates and tools for effective postmortems
- Implement blameless postmortems processes in complex SRE environments
- Optimize organizational resilience through structured lessons learned
- Facilitate blameless postmortems workshops for multidisciplinary teams
The Learni story
Founded by passionate learning and innovation experts, Learni's mission is to make professional training accessible to everyone, anywhere in the world. Our team operates in major hubs — London, New York, Boston — and internationally, to support talents and organizations in upskilling.
Don't let this gap widen
Why this program matters
Without this upskilling, your team accumulates a technological gap that translates directly into productivity loss.
Organizations that don't train their talents on key topics see their competitiveness drop.
Every quarter without training is a gap widening with competitors who invest.
The cost of inaction quickly exceeds that of well-targeted training.
Program
Module 1Blameless Postmortems Fundamentals: Principles and Organizational Mindset (Timelines, 5 Whys)
Dive into the origins of blameless postmortems inspired by Google SRE, adopt the no-blame mindset through concrete case studies of major incidents, build precise timelines using tools like Miro or Lucidchart, practice the 5 Whys technique on real scenarios, produce your first personalized blameless template, analyze the impact on company culture with feedback from expert teams.
Module 2Blameless Postmortems Methodology: Advanced Root Cause Investigation (Fishbone, Hypotheses)
Master blameless postmortems investigation protocols by breaking down complex incidents, use fishbone diagrams and causality trees to identify systemic weaknesses, test hypotheses via logs and metrics with ELK Stack or Grafana tools, simulate root cause analysis on your past incidents, generate measurable corrective actions, integrate multidisciplinary feedback for enhanced resilience.
Module 3Blameless Postmortems Tools: Templates and Automation (Miro, Google Docs, Scripts)
Create advanced blameless postmortems templates tailored to your tech stack, integrate Miro for real-time visual collaborations and Google Docs for shared documentation, automate log collection with Python scripts and Alertmanager, practice on a simulated incident red-thread project, test interoperability with Jira or Confluence, produce a ready-to-deploy SRE production toolkit.
Module 4Facilitating Blameless Postmortems: Practical Workshops and Team Management (Roles, Conflicts)
Lead live blameless postmortems sessions with clear roles for SRE and ops participants, manage cognitive biases and conflicts using expert facilitation techniques, run workshops on hybrid cloud/legacy incidents, gather actionable insights from 8-10 people, measure engagement with post-workshop surveys, apply to your company case for a certified facilitation deliverable.
Module 5Implementing Blameless Postmortems: Enterprise Deployment and ROI (Metrics, Scaling)
Deploy a company-wide blameless postmortems program with a personalized roadmap, define KPIs like 40% reduced MTTR and incident recurrence rate, integrate into CI/CD and SRE OKRs, analyze ROI through quantified case studies, prepare a scaling plan for distributed teams, conclude with the presentation of your red-thread postmortem with certifying recommendations for management.
Evaluation method
- Expert quiz on blameless postmortems protocols
- Continuous assessment via facilitation workshops
- Presentation of the complete red-thread postmortem
Learning method
- Courses by certified active SRE trainers
- Team-based real incident simulations
- Progressive red-thread blameless postmortem project
- Course materials and templates provided to participants
Methods, materials and delivery
The Training Blameless Postmortems - Strengthen SRE Resilience program is delivered onsite or remote (blended-learning, e-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.
The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.
Equipment required
For the smooth delivery of the Training Blameless Postmortems - Strengthen SRE Resilience program, the following equipment is required:
- Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
- Training environments installed on workstations or accessible online
- Course materials, hands-on exercises and complementary resources
- Post-training access to materials and educational resources
For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.
* contact us for remote delivery feasibility** ratio varies depending on the program
Skills assessment methods
Assessment of skills acquired during the Training Blameless Postmortems - Strengthen SRE Resilience program is performed through:
- During training: case studies, hands-on labs and professional scenarios
- End of training: self-assessment questionnaire and skills evaluation by the trainer
- After training: completion certificate detailing acquired skills
Program accessibility
Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.
Enrollment terms and lead times
Learni programs are available inter-company and intra-company, onsite or remote. Enrollments are possible up to 48 business hours before the program starts. Our programs are eligible for corporate funding paths. Contact us to discuss your training project and funding options.
Verified reviews
What our learners
★★★★★
« cool, j'ai appris des trucs »
★★★★★
« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »
★★★★★
« la formation dev etait intense mais grave bien. merci Anthony Khelil »
★★★★★
« 😊👍 »
★★★★★
« bien 👍 »
★★★★★
« Allan Busi t'es au top, continue comme ça. formation géniale »
★★★★★
« cool, j'ai appris des trucs »
★★★★★
« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »
★★★★★
« la formation dev etait intense mais grave bien. merci Anthony Khelil »
★★★★★
« 😊👍 »
★★★★★
« bien 👍 »
★★★★★
« Allan Busi t'es au top, continue comme ça. formation géniale »
★★★★★
« cool, j'ai appris des trucs »
★★★★★
« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »
★★★★★
« la formation dev etait intense mais grave bien. merci Anthony Khelil »
★★★★★
« 😊👍 »
★★★★★
« bien 👍 »
★★★★★
« Allan Busi t'es au top, continue comme ça. formation géniale »
Our method
Training quality, guaranteed at every step
Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.
You meet the trainer beforehand
30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.
- Live briefing on goals and team context.
- Veto right — we swap the trainer for free if needed.
Content tailored to your context
No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.
- Hands-on cases drawn from your stack and projects.
- Program co-written then validated by your team.
Continuous quality follow-up
Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.
- NPS, knowledge quizzes and skills self-assessment.
- Satisfaction guarantee: fully satisfied or free rework.
A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.
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