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Training Blameless Postmortems - Strengthen SRE Resilience

Ref: YTJ291
10 people max.
From $5,775 HT / per person
On-site on request · +$540 with certification exam
5 days
Remote

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Equans
EDF
Ubisoft
Microsoft
Aptar
ArcelorMittal
Equans
EDF
Ubisoft
Microsoft
Aptar
ArcelorMittal
Equans
EDF
Ubisoft
Microsoft
Aptar
ArcelorMittal
Equans
EDF
Ubisoft
Microsoft
Aptar
ArcelorMittal
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Learning objectives

  • Master blameless postmortems for a professional culture of continuous improvement
  • Develop skills in non-blaming investigations in a business context
  • Design certified templates and tools for effective postmortems
  • Implement blameless postmortems processes in complex SRE environments
  • Optimize organizational resilience through structured lessons learned
  • Facilitate blameless postmortems workshops for multidisciplinary teams
A child walking to school with a backpack
Our social commitment

A school kit donated to a child for every training

To fight inequalities in access to education, Learni donates a complete school kit to a child in need for every training booked. You build your skills, a child heads back to school.

  • Backpack, notebooks and essential supplies
  • Distributed through our partner charities
  • Included, at no extra cost to you

The Learni story

Founded by engineers and learning experts, Learni's mission is to make high-impact tech training accessible to teams everywhere. We work remotely with organizations across the US and Canada, in your time zone, to help teams upskill fast.

Don't let this gap widen

Why this program matters

  • Without blameless postmortems, SRE teams waste 50% of their time on recurring incidents, with average MTTR rising to 6 hours instead of 2.

  • Companies incur 25% higher costs per outage, averaging 150k€ for a 1h downtime on critical services.

  • 68% of engineers report a toxic culture that stifles innovation, threatening promotions and talent retention.

  • In 2026, ignoring these practices widens the competitive gap against agile rivals who turn failures into rapid advances.

Youcef TAHRI
Youcef TAHRI

Learni trainer · Management expert

73%productivity gap
×3cost of inaction

Program

Module 1Blameless Postmortems Fundamentals: Principles and Organizational Mindset (Timelines, 5 Whys)

Dive into the origins of blameless postmortems inspired by Google SRE, adopt the no-blame mindset through concrete case studies of major incidents, build precise timelines using tools like Miro or Lucidchart, practice the 5 Whys technique on real scenarios, produce your first personalized blameless template, analyze the impact on company culture with feedback from expert teams.

Module 2Blameless Postmortems Methodology: Advanced Root Cause Investigation (Fishbone, Hypotheses)

Master blameless postmortems investigation protocols by breaking down complex incidents, use fishbone diagrams and causality trees to identify systemic weaknesses, test hypotheses via logs and metrics with ELK Stack or Grafana tools, simulate root cause analysis on your past incidents, generate measurable corrective actions, integrate multidisciplinary feedback for enhanced resilience.

Module 3Blameless Postmortems Tools: Templates and Automation (Miro, Google Docs, Scripts)

Create advanced blameless postmortems templates tailored to your tech stack, integrate Miro for real-time visual collaborations and Google Docs for shared documentation, automate log collection with Python scripts and Alertmanager, practice on a simulated incident red-thread project, test interoperability with Jira or Confluence, produce a ready-to-deploy SRE production toolkit.

Module 4Facilitating Blameless Postmortems: Practical Workshops and Team Management (Roles, Conflicts)

Lead live blameless postmortems sessions with clear roles for SRE and ops participants, manage cognitive biases and conflicts using expert facilitation techniques, run workshops on hybrid cloud/legacy incidents, gather actionable insights from 8-10 people, measure engagement with post-workshop surveys, apply to your company case for a certified facilitation deliverable.

Module 5Implementing Blameless Postmortems: Enterprise Deployment and ROI (Metrics, Scaling)

Deploy a company-wide blameless postmortems program with a personalized roadmap, define KPIs like 40% reduced MTTR and incident recurrence rate, integrate into CI/CD and SRE OKRs, analyze ROI through quantified case studies, prepare a scaling plan for distributed teams, conclude with the presentation of your red-thread postmortem with certifying recommendations for management.

Evaluation method

  • Expert quiz on blameless postmortems protocols
  • Continuous assessment via facilitation workshops
  • Presentation of the complete red-thread postmortem

Learning method

  • Courses by certified active SRE trainers
  • Team-based real incident simulations
  • Progressive red-thread blameless postmortem project
  • Course materials and templates provided to participants

Methods, materials and delivery

The Training Blameless Postmortems - Strengthen SRE Resilience program is delivered onsite or remote (blended-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.

The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.

Equipment required

For the smooth delivery of the Training Blameless Postmortems - Strengthen SRE Resilience program, the following equipment is required:

  • Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
  • Training environments installed on workstations or accessible online
  • Course materials, hands-on exercises and complementary resources
  • Post-training access to materials and educational resources

For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.

* contact us for remote delivery feasibility** ratio varies depending on the program

Skills assessment methods

Assessment of skills acquired during the Training Blameless Postmortems - Strengthen SRE Resilience program is performed through:

  • During training: case studies, hands-on labs and professional scenarios
  • End of training: self-assessment questionnaire and skills evaluation by the trainer
  • After training: completion certificate detailing acquired skills

Program accessibility

Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.

Enrollment terms and lead times

Registration is possible up to 48 business hours before the start of training. All our programs are built for corporate L&D budgets and delivered onsite or remotely.

Our method

Training quality, guaranteed at every step

Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.

Step 1

Rigorous trainer selection

Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.

  • Triple validation: technical, pedagogical, sectoral.
  • Minimum rating 4.8/5 over the last 12 sessions.
Step 2

You meet the trainer beforehand

30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.

  • Live briefing on goals and team context.
  • Veto right — we swap the trainer for free if needed.
Step 3

Content tailored to your context

No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.

  • Hands-on cases drawn from your stack and projects.
  • Program co-written then validated by your team.
Step 4

Continuous quality follow-up

Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.

  • NPS, knowledge quizzes and skills self-assessment.
  • Satisfaction guarantee: fully satisfied or free rework.

A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.

FAQ

Frequently asked questions

How much does the Training Blameless Postmortems - Strengthen SRE Resilience training cost?+
The price is $5,775 (USD) per participant. A detailed quote is sent within one business day.
How long is the Training Blameless Postmortems - Strengthen SRE Resilience training?+
The training lasts 5 journées, available live online (US time zones) or on-site at your offices.
How is this training paid for?+
Most US teams pay directly through their company (L&D or training budget). We invoice in US dollars and accept bank transfer (ACH/wire) or card, with volume pricing for teams. A purchase order is welcome.
Are there any prerequisites?+
Advanced experience in SRE/DevOps, root cause analysis on real incidents, team facilitation
Is a certificate delivered at the end?+
Yes. A Learni completion certificate is issued, along with the individual evaluation report.
Does Learni provide the equipment?+
No. A computer and stable internet connection are required for the participant. Learni provides the educational platform, the trainer and all course materials.
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