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Training AutoGen - Automating Hotel Customer Services

Ref: XWN867
10 people max.
From $5,775 HT / per person
Pay in 3 installments · On-site on request · +$540 with certification exam
5 days
Remote

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Learning objectives

  • Master the fundamentals of AutoGen to develop AI agents tailored to the tourism sector
  • Design professional multi-agent workflows for customer management in hospitality
  • Implement certified AutoGen solutions to boost enterprise skills
  • Optimize customer interactions via intelligent agents in restaurants
  • Deploy AutoGen prototypes to personalize hotel services
  • Acquire practical AutoGen training skills for rapid professional reconversion

The Learni story

Founded by engineers and learning experts, Learni's mission is to make high-impact tech training accessible to teams everywhere. We work remotely with organizations across the US and Canada, in your time zone, to help teams upskill fast.

Don't let this gap widen

Why this program matters

  • Without this upskilling, your team accumulates a technological gap that translates directly into productivity loss.

  • Organizations that don't train their talents on key topics see their competitiveness drop.

  • Every quarter without training is a gap widening with competitors who invest.

  • The cost of inaction quickly exceeds that of well-targeted training.

Célian Lebacle
Célian Lebacle

Learni trainer · Web & mobile expert

73%productivity gap
×3cost of inaction

Program

Module 1Introduction to AutoGen: Installation and First Agents for Tourism Management (Python, AutoGen Studio)

Discover the basics of AutoGen through guided installation in your remote environment, configure your first conversational agents to simulate hotel customer interactions, perform practical exercises on concrete cases like responding to booking requests, generate simple reports with integrated tools, and validate your learning with a deliverable: a basic operational agent by end of day.

Module 2AutoGen Multi-Agents: Collaboration for Personalized Services in Hospitality (GroupChat, LLM Tools)

Dive into AutoGen group chats to orchestrate collaborative agents, apply them to restaurant scenarios like personalized menu recommendations, test real-time interactions with open-source LLMs, analyze workflows via integrated dashboards, practice on real customer datasets, and produce a multi-agent prototype optimizing tourism satisfaction.

Module 3Advanced Beginner AutoGen: Custom Tools for Hotel-Restaurant Optimization (Custom Functions, Agent Memory)

Integrate custom functions into AutoGen for tourism-specific tasks, such as predictive analysis of customer arrivals, implement persistent memory for contextual conversations in hospitality, experiment with external APIs to enrich agents, solve practical complaint management cases in restaurants, and deploy a memory agent with live performance evaluation.

Module 4AutoGen in the Enterprise: Integration and Deployment for Tourism (Docker, Secure APIs)

Learn to containerize your AutoGen agents with Docker for professional scalability, integrate them with existing hotel systems via secure APIs, simulate production deployments for 24/7 customer services, test robustness on tourism activity peaks, collaborate in groups on a complete restaurant-hospitality workflow, and generate a certified deployment plan.

Module 5Final AutoGen Project: Complete AI Agents for Tourism & Hospitality (Capstone Project, Optimization)

Carry out an integrative project with AutoGen: a multi-agent system managing bookings, personalization, and customer feedback in hospitality, optimize performance via LLM tuning, present your solution remotely with live demo, receive expert feedback for refinements, and obtain a professional portfolio with source code and business impact report for the tourism enterprise.

Evaluation method

  • Daily interactive quizzes on the remote platform to validate AutoGen learning
  • Capstone project on day 5 evaluated by AI experts applied to hospitality
  • Qualiopi certificate issued for certified skills in tourism AI agents

Learning method

  • 80% hands-on approach with AutoGen exercises on real hotel-restaurant cases
  • Live remote sessions in small groups for personalized interactions
  • Video resources and source codes accessible for 6 months post-training
  • Individual mentoring to adapt AutoGen to your tourism professional context

Methods, materials and delivery

The Training AutoGen - Automating Hotel Customer Services program is delivered onsite or remote (blended-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.

The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.

Equipment required

For the smooth delivery of the Training AutoGen - Automating Hotel Customer Services program, the following equipment is required:

  • Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
  • Training environments installed on workstations or accessible online
  • Course materials, hands-on exercises and complementary resources
  • Post-training access to materials and educational resources

For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.

* contact us for remote delivery feasibility** ratio varies depending on the program

Skills assessment methods

Assessment of skills acquired during the Training AutoGen - Automating Hotel Customer Services program is performed through:

  • During training: case studies, hands-on labs and professional scenarios
  • End of training: self-assessment questionnaire and skills evaluation by the trainer
  • After training: completion certificate detailing acquired skills

Program accessibility

Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.

Enrollment terms and lead times

Registration is possible up to 48 business hours before the start of training. All our programs are built for corporate L&D budgets and delivered onsite or remotely.

Our method

Training quality, guaranteed at every step

Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.

Step 1

Rigorous trainer selection

Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.

  • Triple validation: technical, pedagogical, sectoral.
  • Minimum rating 4.8/5 over the last 12 sessions.
Step 2

You meet the trainer beforehand

30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.

  • Live briefing on goals and team context.
  • Veto right — we swap the trainer for free if needed.
Step 3

Content tailored to your context

No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.

  • Hands-on cases drawn from your stack and projects.
  • Program co-written then validated by your team.
Step 4

Continuous quality follow-up

Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.

  • NPS, knowledge quizzes and skills self-assessment.
  • Satisfaction guarantee: fully satisfied or free rework.

A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.

FAQ

Frequently asked questions

How much does the Training AutoGen - Automating Hotel Customer Services training cost?+
The individual price is $5,775 (USD). A detailed quote is sent within one business day.
How long is the Training AutoGen - Automating Hotel Customer Services training?+
The training lasts 5 journées, available live online (US time zones) or on-site at your offices.
How is this training paid for?+
Most US teams pay directly through their company (L&D or training budget). We invoice in US dollars and accept bank transfer (ACH/wire) or card, with volume pricing for teams. A purchase order is welcome.
Are there any prerequisites?+
Basic computer skills, elementary Python knowledge, familiarity with office digital tools
Is a certificate delivered at the end?+
Yes. A Learni completion certificate is issued, along with the individual evaluation report.
Does Learni provide the equipment?+
No. A computer and stable internet connection are required for the participant. Learni provides the educational platform, the trainer and all course materials.
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