Is the training Qualiopi certified?

Yes, Learni is a Qualiopi-certified training organization. This certification guarantees the quality of our courses and enables funding through OPCO and other mechanisms.

How can I fund my training?

Our courses are eligible for OPCO funding. Learni supports you through the funding process. A personalized quote is available upon request.

What are the prerequisites for this training?

The prerequisites for the Training AutoGen - Automating Hotel Customer Services training are: Basic computer skills, elementary Python knowledge, familiarity with office digital tools. A preliminary interview validates your eligibility.

Is the training available in person?

Yes, the Training AutoGen - Automating Hotel Customer Services training is available in distanciel. The format can be adapted to your needs (inter, intra, custom).

Training AutoGen - Automating Hotel Customer… | Learni

The story of Learni

Founded by passionate advocates of learning and innovation, Learni set out to make professional training accessible to everyone, everywhere in the world. Our team works in the largest cities such as Paris, Lyon, Marseille, and internationally, to support talents and organizations in their skills development.

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Methods, approaches, and teaching resources

The Training AutoGen - Automating Hotel Customer Services training is delivered in-person or remotely (blended-learning, e-learning, virtual classroom, remote in-person). At Learni, a Qualiopi-certified training organization, each program is designed to maximize skills acquisition, regardless of the training mode chosen.

The trainer alternates between demonstrative, interrogative, and active methods (through practical exercises and/or real-world scenarios). This pedagogical approach ensures concrete and directly applicable learning in the workplace.

Teaching resources provided

To ensure the quality of the Training AutoGen - Automating Hotel Customer Services training, Learni provides the following teaching resources:

Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, video projector or interactive touchscreen (for remote sessions)
Training environments installed on workstations or accessible online
Course materials, practical exercises, and supplementary resources
Post-training access to materials and teaching resources

For in-house training at a location external to Learni, the client ensures and commits to having all necessary teaching materials (IT equipment, internet connection...) for the proper conduct of the training action in accordance with the prerequisites indicated in the communicated training program.

* contact us for remote feasibility** ratio varies depending on the training followed

Assessment methods

The assessment of skills acquired during the Training AutoGen - Automating Hotel Customer Services training is carried out through:

During training: case studies, practical exercises, and professional scenarios
At the end of training: self-assessment questionnaire and skills evaluation by the trainer
After training: training completion certificate detailing acquired skills

Training accessibility

Learni is committed to the accessibility of its professional training programs. All our training programs are accessible to people with disabilities. Our teams are available to adapt teaching methods to your specific needs. Do not hesitate to contact us for any accommodation request.

Training access terms and deadlines

Training objectives

Master the fundamentals of AutoGen to develop AI agents tailored to the tourism sector

Design professional multi-agent workflows for customer management in hospitality

Implement certified AutoGen solutions to boost enterprise skills

Optimize customer interactions via intelligent agents in restaurants

Deploy AutoGen prototypes to personalize hotel services

Acquire practical AutoGen training skills for rapid professional reconversion

Training program

Module 1Introduction to AutoGen: Installation and First Agents for Tourism Management (Python, AutoGen Studio)

Discover the basics of AutoGen through guided installation in your remote environment, configure your first conversational agents to simulate hotel customer interactions, perform practical exercises on concrete cases like responding to booking requests, generate simple reports with integrated tools, and validate your learning with a deliverable: a basic operational agent by end of day.

Module 2AutoGen Multi-Agents: Collaboration for Personalized Services in Hospitality (GroupChat, LLM Tools)

Dive into AutoGen group chats to orchestrate collaborative agents, apply them to restaurant scenarios like personalized menu recommendations, test real-time interactions with open-source LLMs, analyze workflows via integrated dashboards, practice on real customer datasets, and produce a multi-agent prototype optimizing tourism satisfaction.

Module 3Advanced Beginner AutoGen: Custom Tools for Hotel-Restaurant Optimization (Custom Functions, Agent Memory)

Integrate custom functions into AutoGen for tourism-specific tasks, such as predictive analysis of customer arrivals, implement persistent memory for contextual conversations in hospitality, experiment with external APIs to enrich agents, solve practical complaint management cases in restaurants, and deploy a memory agent with live performance evaluation.

Module 4AutoGen in the Enterprise: Integration and Deployment for Tourism (Docker, Secure APIs)

Learn to containerize your AutoGen agents with Docker for professional scalability, integrate them with existing hotel systems via secure APIs, simulate production deployments for 24/7 customer services, test robustness on tourism activity peaks, collaborate in groups on a complete restaurant-hospitality workflow, and generate a certified deployment plan.

Module 5Final AutoGen Project: Complete AI Agents for Tourism & Hospitality (Capstone Project, Optimization)

Carry out an integrative project with AutoGen: a multi-agent system managing bookings, personalization, and customer feedback in hospitality, optimize performance via LLM tuning, present your solution remotely with live demo, receive expert feedback for refinements, and obtain a professional portfolio with source code and business impact report for the tourism enterprise.