Training: Mastering VictorOps - Modern Incident Management for DevOps Teams

$2,310

  • 2 days
  • Onsite
  • 8 people max.
Ref: IJJ641
8 people max.
$2,310
In-company rate: from $4,190 for the whole teamAWS, Azure or OVH infrastructure: from $158 / day extra
On-site and certification exam on quote
2 days
Onsite

Don't let this gap widen

Why this program matters

  • Without mastering VictorOps, 70 % of DevOps incidents drag on, increasing MTTR by 3 heures on average per alert, according to PagerDuty benchmarks.

  • This generates losses of 10 000 € per hour of unplanned downtime, eroding margins and exposing you to SLA penalties up to 25 % of annual revenue.

  • Your SRE teams risk critical failure: 45 % of major outages lead to customer loss, compromising promotions and business stability.

  • Every delay in skills worsens the chaos, allowing competitors to pull ahead irreversibly.

Nawfel ABED, Learni trainer · Cybersecurity expert
Nawfel ABED

Learni trainer · Cybersecurity expert

73%productivity gap
×3cost of inaction
Flag of the United StatesBuilt for US teams
Payment by wire transferEnhanced confidentialityPerfect for companies with 50 to 500 employeesScheduling to fit any time zone

Trusted by — schools, companies and industrial groups

41,185 programs · 25 countries

  • Aptar
  • ArcelorMittal
  • Equans
  • EDF
  • Ubisoft
  • Microsoft
  • Atos

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Companies: Aptar, ArcelorMittal, Equans, EDF, Ubisoft, Microsoft and Atos.

VictorOps training objectives

  • Understand the philosophy and main features of VictorOps
  • Install and configure VictorOps for an organization
  • Master alert management and incident response
  • Customize on-call schedules and collaborative resolution
  • Integrate VictorOps with third-party tools (monitoring, messaging, scripts, etc.)
  • Analyze and automate post-incident reviews
  • Ensure reliability and speed of incident resolution

Program

VictorOps curriculum: 3 modules over 2 days

Module 1 : Introduction and Getting Started with VictorOps

Presentation of modern incident management, understand the challenges and VictorOps' place in the DevOps ecosystem, create and configure VictorOps account, first exploration of the interface and basic features.

Module 2 : Alert Management and Customization of Flows

Creating, prioritizing and filtering alerts, configuring notification policies, setting on-call schedules, incident management simulations, using integrated chat and collective decision log.

Module 3 : Advanced Integrations and Incident Process Automation

Integrating VictorOps with monitoring tools (Nagios, Datadog, NewRelic, etc.), messaging (Slack, Teams), configuring webhooks and automation scripts, creating custom reports and post-mortem analysis, best practices for continuous improvement and lessons learned.

How VictorOps skills are assessed

  • Ongoing case study: managing an incident from start to resolution
  • MCQs and practical exercises at each stage of the training
  • Handout of a practical exercise to complete independently

How the VictorOps course is taught

  • Interactive presentations
  • Live demonstrations
  • Hands-on practice on a dedicated VictorOps environment
  • Downloadable course materials and practical sheets

VictorOps training: access and practical arrangements

The Training: Mastering VictorOps - Modern Incident Management for DevOps Teams program is delivered onsite or remote (blended-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.

The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.

Equipment required

For the smooth delivery of the Training: Mastering VictorOps - Modern Incident Management for DevOps Teams program, the following equipment is required:

  • Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
  • Training environments installed on workstations or accessible online
  • Course materials, hands-on exercises and complementary resources
  • Post-training access to materials and educational resources

For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.

* contact us for remote delivery feasibility** ratio varies depending on the program

Skills assessment methods

Assessment of skills acquired during the Training: Mastering VictorOps - Modern Incident Management for DevOps Teams program is performed through:

  • During training: case studies, hands-on labs and professional scenarios
  • End of training: self-assessment questionnaire and skills evaluation by the trainer
  • After training: completion certificate detailing acquired skills

Program accessibility

Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.

Enrollment terms and lead times

Registration is possible up to 48 business hours before the start of training. All our programs are built for corporate L&D budgets and delivered onsite or remotely.

The Learni story

Founded by engineers and learning experts, Learni's mission is to make high-impact tech training accessible to teams everywhere. We work remotely with organizations across the US and Canada, in your time zone, to help teams upskill fast.

Our method

How Learni guarantees the quality of your VictorOps training

Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.

Step 1

Rigorous trainer selection

Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.

  • Triple validation: technical, pedagogical, sectoral.
  • Minimum rating 4.8/5 over the last 12 sessions.
Step 2

You meet the trainer beforehand

30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.

  • Live briefing on goals and team context.
  • Veto right — we swap the trainer for free if needed.
Step 3

Content tailored to your context

No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.

  • Hands-on cases drawn from your stack and projects.
  • Program co-written then validated by your team.
Step 4

Continuous quality follow-up

Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.

  • NPS, knowledge quizzes and skills self-assessment.
  • Satisfaction guarantee: fully satisfied or free rework.

A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.

A child walking to school with a backpack
Our social commitment

A school kit donated to a child for every training booked

To fight inequalities in access to education, Learni donates a complete school kit to a child in need for every training booked. You build your skills, a child heads back to school.

  • Backpack, notebooks and essential supplies
  • Distributed through our partner charities
  • Included, at no extra cost to you
Enroll and offer a kit
FAQ

VictorOps: frequently asked questions

What can participants do after Training: Mastering VictorOps training?+
They can understand the philosophy and main features of VictorOps, install and configure VictorOps for an organization and master alert management and incident response. Those are the stated objectives of the Training: Mastering VictorOps program at Intermediate level, checked by the end-of-session assessment.
What does the Training: Mastering VictorOps program cover, day by day?+
Day 1: Introduction and Getting Started with VictorOps. Day 2: Alert Management and Customization of Flows. Day 3: Advanced Integrations and Incident Process Automation. The Training: Mastering VictorOps program runs over 2 days, delivered on site.
How is Training: Mastering VictorOps training assessed?+
Assessment relies on ongoing case study: managing an incident from start to resolution, MCQs and practical exercises at each stage of the training and handout of a practical exercise to complete independently. Learni issues a completion certificate together with the individual assessment report at the end of the Training: Mastering VictorOps program, which an L&D team can file as evidence.
How much does Training: Mastering VictorOps training cost per participant?+
Training: Mastering VictorOps training costs $2,310 per participant. For an in-company team, the flat rate starts at $4,190 for the whole group, up to 8 people. AWS, Azure or OVH infrastructure is extra, from $158 per day. The detailed quote, sent within one business day, adjusts the amount to the format and how far the syllabus is tailored to your team.
How long does Training: Mastering VictorOps training take?+
2 days, available live online (US time zones) or on-site at your offices. Half-day tracks spread over several weeks are possible so the team stays operational.
Who pays for Training: Mastering VictorOps training?+
Most US teams pay directly through their company L&D or training budget. Learni invoices in US dollars and accepts bank transfer (ACH/wire) or card, with volume pricing for teams. A purchase order is welcome.
What do participants need to know before Training: Mastering VictorOps training?+
Basic knowledge of information systems management and understanding of DevOps principles.
Is a certificate issued after Training: Mastering VictorOps training?+
Yes. A Learni completion certificate is issued, along with the individual evaluation report. Learni is a certified training provider and prepares for third-party certifications, but does not award them itself.
Does Learni provide the equipment for Training: Mastering VictorOps training?+
No. A computer and a stable internet connection are required for each participant. Learni provides the learning platform, the trainer and all course materials.
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