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Training SLA / SLO / SLI - Optimizing the Resilience of Critical APIs

Ref: TBI290
10 people max.
From $4,620 HT / per person
Pay in 3 installments · On-site on request · +$540 with certification exam
4 days
Remote

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Learning objectives

  • Master the expert design of SLA, SLO, and SLI to ensure enterprise API reliability
  • Develop advanced SLI metrics tailored to professional and certifying needs
  • Implement dynamic SLOs using open-source tools to optimize API expertise
  • Design SLA dashboards for high-performance enterprise governance
  • Optimize SLA contracts through real-world simulations in professional training
  • Deploy API resilience strategies based on SLO/SLI to reduce downtimes

The Learni story

Founded by engineers and learning experts, Learni's mission is to make high-impact tech training accessible to teams everywhere. We work remotely with organizations across the US and Canada, in your time zone, to help teams upskill fast.

Don't let this gap widen

Why this program matters

  • Without this upskilling, your team accumulates a technological gap that translates directly into productivity loss.

  • Organizations that don't train their talents on key topics see their competitiveness drop.

  • Every quarter without training is a gap widening with competitors who invest.

  • The cost of inaction quickly exceeds that of well-targeted training.

Allan BUSI
Allan BUSI

Learni trainer · AI expert

73%productivity gap
×3cost of inaction

Program

Module 1SLA: Advanced Modeling and Negotiation for APIs (UML diagrams, Lucidchart tools)

Discover expert techniques for modeling robust SLAs tailored to critical APIs, analyze real cases from leading companies, negotiate penalty clauses through interactive workshops, create your first diagrams with Lucidchart and PlantUML, evaluate business impacts on resilience, and produce a personalized SLA deliverable ready for professional production deployment.

Module 2SLO: Defining and Precisely Measuring API Objectives (Prometheus, Grafana)

Dive into defining advanced SLOs for APIs, measure them in real-time with Prometheus and Grafana during hands-on exercises on simulated APIs, analyze 5xx errors and latencies via customized dashboards, adjust thresholds based on business priorities, test load scenarios with Locust, and generate automated SLO reports for continuous professional enterprise monitoring.

Module 3SLI: Customized Indicators and Intelligent Alerts for APIs (ELK Stack, custom metrics)

Design custom SLIs to monitor API health, integrate the ELK Stack for logging and alerting on degradations, practice implementations with Kubernetes and custom metrics via OpenTelemetry, simulate real incidents to calibrate PagerDuty alerts, optimize SLI-SLO correlations in collaborative workshops, and deploy a functional prototype with exportable deliverables for your certifying enterprise projects.

Module 4SLA/SLO/SLI Integration: API Governance and Optimization (real use cases, error budgets)

Integrate SLA, SLO, and SLI into comprehensive API governance, manage error budgets during workshops on Netflix/Amazon cases, optimize via CI/CD with GitHub Actions and ArgoCD, analyze post-mortems of major incidents, develop automated playbooks for resilience, review your personal projects with expert feedback, and conclude with an immediately deployable professional action plan for DevOps teams.

Evaluation method

  • Advanced technical quizzes on SLA/SLO/SLI with automated scoring
  • Real API case studies with oral presentations and peer review
  • Final project: Complete design of an SLA framework for critical APIs

Learning method

  • 30% theory / 70% hands-on practice in remote format
  • Simulated exercises on reproducible cloud environments
  • Concrete use cases from Fortune 500 companies adapted to APIs
  • 6-month post-training support with unlimited Q&A and resources

Methods, materials and delivery

The Training SLA / SLO / SLI - Optimizing the Resilience of Critical APIs program is delivered onsite or remote (blended-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.

The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.

Equipment required

For the smooth delivery of the Training SLA / SLO / SLI - Optimizing the Resilience of Critical APIs program, the following equipment is required:

  • Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
  • Training environments installed on workstations or accessible online
  • Course materials, hands-on exercises and complementary resources
  • Post-training access to materials and educational resources

For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.

* contact us for remote delivery feasibility** ratio varies depending on the program

Skills assessment methods

Assessment of skills acquired during the Training SLA / SLO / SLI - Optimizing the Resilience of Critical APIs program is performed through:

  • During training: case studies, hands-on labs and professional scenarios
  • End of training: self-assessment questionnaire and skills evaluation by the trainer
  • After training: completion certificate detailing acquired skills

Program accessibility

Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.

Enrollment terms and lead times

Registration is possible up to 48 business hours before the start of training. All our programs are built for corporate L&D budgets and delivered onsite or remotely.

Our method

Training quality, guaranteed at every step

Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.

Step 1

Rigorous trainer selection

Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.

  • Triple validation: technical, pedagogical, sectoral.
  • Minimum rating 4.8/5 over the last 12 sessions.
Step 2

You meet the trainer beforehand

30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.

  • Live briefing on goals and team context.
  • Veto right — we swap the trainer for free if needed.
Step 3

Content tailored to your context

No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.

  • Hands-on cases drawn from your stack and projects.
  • Program co-written then validated by your team.
Step 4

Continuous quality follow-up

Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.

  • NPS, knowledge quizzes and skills self-assessment.
  • Satisfaction guarantee: fully satisfied or free rework.

A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.

FAQ

Frequently asked questions

How much does the Training SLA / SLO / SLI - Optimizing the Resilience of Critical APIs training cost?+
The individual price is $4,620 (USD). A detailed quote is sent within one business day.
How long is the Training SLA / SLO / SLI - Optimizing the Resilience of Critical APIs training?+
The training lasts 4 journées, available live online (US time zones) or on-site at your offices.
How is this training paid for?+
Most US teams pay directly through their company (L&D or training budget). We invoice in US dollars and accept bank transfer (ACH/wire) or card, with volume pricing for teams. A purchase order is welcome.
Are there any prerequisites?+
Advanced proficiency in REST/GraphQL API development, experience in monitoring with Prometheus/Grafana, solid knowledge of SRE and performance metrics
Is a certificate delivered at the end?+
Yes. A Learni completion certificate is issued, along with the individual evaluation report.
Does Learni provide the equipment?+
No. A computer and stable internet connection are required for the participant. Learni provides the educational platform, the trainer and all course materials.
On-site & remote

This training across cities

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