Rigorous trainer selection
Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.
- Triple validation: technical, pedagogical, sectoral.
- Minimum rating 4.8/5 over the last 12 sessions.
Describe your need, get a tailored program and a pre-filled quote in 3 min. A 100% free call with an advisor.
Founded by passionate learning and innovation experts, Learni's mission is to make professional training accessible to everyone, anywhere in the world. Our team operates in major hubs — London, New York, Boston — and internationally, to support talents and organizations in upskilling.
Don't let this gap widen
Without this upskilling, your team accumulates a technological gap that translates directly into productivity loss.
Organizations that don't train their talents on key topics see their competitiveness drop.
Every quarter without training is a gap widening with competitors who invest.
The cost of inaction quickly exceeds that of well-targeted training.
Dive into expert reconfiguration of PagerDuty services to manage massive alert volumes, configure dynamic escalations adapted to incident peaks, integrate first connectors with Slack and Jira for immediate visibility, perform exercises on real enterprise scenarios involving critical downtimes, produce a personalized architecture diagram and test real-time flows to validate immediate robustness.
Develop Python scripts to automate acknowledgments and alert suppressions via PagerDuty's REST API, implement custom webhooks triggering actions in AWS Lambda or Azure Functions, test complex integrations with Terraform for smooth IaC, apply these skills to a concrete case of interrupted CI/CD pipeline, generate deliverables like a reusable automation playbook boosting your team's SRE efficiency.
Exploit PagerDuty's Event Intelligence to correlate thousands of events via advanced ML rules, configure automatic deduplications reducing false positives by 70%, analyze Prometheus and Datadog logs live to prioritize critical incidents, conduct practical workshops on enterprise datasets, create a customized dashboard of predictive metrics, transform your alerts into actionable insights for certified proactivity.
Design dynamic runbooks in PagerDuty linked to automated Jira tasks, simulate chaos engineering incidents with tools like Gremlin to test on-call responses, integrate SLO/SLI to monitor performance in real-time, write structured post-mortems from PagerDuty timelines, apply everything to an enterprise red-thread project, produce reports ready to present to management demonstrating concrete resilience gains.
Optimize PagerDuty configurations for hybrid Kubernetes multi-cloud environments, strengthen security with granular RBAC and SOC2 audits, anticipate 2026 features like extended predictive AI, deploy to production with integrated New Relic monitoring, review the red-thread project via expert code review, generate advanced analytics reports and a migration plan, consolidate your skills for internal certification valuing your SRE expertise.
The Training PagerDuty - Optimizing Critical Incident Management program is delivered onsite or remote (blended-learning, e-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.
The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.
For the smooth delivery of the Training PagerDuty - Optimizing Critical Incident Management program, the following equipment is required:
For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.
Assessment of skills acquired during the Training PagerDuty - Optimizing Critical Incident Management program is performed through:
Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.
Learni programs are available inter-company and intra-company, onsite or remote. Enrollments are possible up to 48 business hours before the program starts. Our programs are eligible for corporate funding paths. Contact us to discuss your training project and funding options.
« cool, j'ai appris des trucs »
« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »
« la formation dev etait intense mais grave bien. merci Anthony Khelil »
« 😊👍 »
« bien 👍 »
« Allan Busi t'es au top, continue comme ça. formation géniale »
« cool, j'ai appris des trucs »
« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »
« la formation dev etait intense mais grave bien. merci Anthony Khelil »
« 😊👍 »
« bien 👍 »
« Allan Busi t'es au top, continue comme ça. formation géniale »
« cool, j'ai appris des trucs »
« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »
« la formation dev etait intense mais grave bien. merci Anthony Khelil »
« 😊👍 »
« bien 👍 »
« Allan Busi t'es au top, continue comme ça. formation géniale »
Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.
Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.
30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.
No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.
Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.
A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.
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Infrastructure & RéseauxIndustry-certified30 minutes with a learning advisor. No commitment. No sales pitch dressed up as a demo.