Rigorous trainer selection
Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.
- Triple validation: technical, pedagogical, sectoral.
- Minimum rating 4.8/5 over the last 12 sessions.
Learning objectives
- Master advanced customization of Microsoft Dynamics 365 for professional solutions
- Develop extensions with Power Apps and Dataverse in an enterprise context
- Implement automated workflows via Power Automate to optimize processes
- Design analytical dashboards with Power BI integrated with Dynamics
- Optimize security and performance of certified Dynamics 365 deployments
- Deploy complex integrations with Azure and external APIs
- Acquire certifying skills for enterprise ERP/CRM projects
The Learni story
Founded by passionate learning and innovation experts, Learni's mission is to make professional training accessible to everyone, anywhere in the world. Our team operates in major hubs — London, New York, Boston — and internationally, to support talents and organizations in upskilling.
Don't let this gap widen
Why this program matters
Without this upskilling, your team accumulates a technological gap that translates directly into productivity loss.
Organizations that don't train their talents on key topics see their competitiveness drop.
Every quarter without training is a gap widening with competitors who invest.
The cost of inaction quickly exceeds that of well-targeted training.
Program
Module 1Microsoft Dynamics 365 Architecture: Modeling Dataverse and Advanced Entities (schema, relationships, plugins)
Dive into the expert architecture of Microsoft Dynamics 365, model custom entities in Dataverse with complex relationships and hierarchies, implement custom plugins for advanced business logic, perform exercises on real enterprise cases such as multi-currency management, test performance via load simulations, produce an optimized and documented data schema for your red thread project.
Module 2Microsoft Dynamics 365 Customization: Developing with Power Apps and Model-Driven Apps (components, PCF)
Create advanced model-driven applications in Microsoft Dynamics 365 using Power Apps, integrate PCF components for custom interfaces, customize forms and views with JavaScript and Fluent UI, apply conditional business rules on concrete cases such as qualified lead management, conduct collaborative practical workshops, generate a functional prototype deployable in production with a focus on maintainability.
Module 3Microsoft Dynamics 365 Automation: Orchestrating Power Automate and AI Builder (flows, integrations)
Master expert automation of Microsoft Dynamics 365 via Power Automate, design complex cloud and desktop flows with advanced loops and conditions, integrate AI Builder for predictive analysis on CRM data, simulate enterprise scenarios such as automated contract approvals, test integrations with Outlook and Teams, produce a library of reusable flows optimized to scale in your organization.
Module 4Microsoft Dynamics 365 Deployment and Optimization: Security, Power BI, and Monitoring (Azure, ALM)
Finalize your expertise by deploying Microsoft Dynamics 365 solutions in production, configure advanced security roles and DLP policies, integrate Power BI for real-time dashboards on business KPIs, optimize performance with Azure monitoring and ALM tools, conduct a full audit of your red thread project, prepare for certification via quiz and presentation, receive an action plan for enterprise implementation.
Evaluation method
- Multiple-choice quiz to validate learning outcomes at the end of the training
- Continuous assessment through practical exercises and red thread project
- Expert presentation of the Dynamics 365 deployment to the trainer
Learning method
- Courses led by an active Microsoft-certified trainer
- Practical exercises on real Dynamics 365 enterprise cases
- Progressive red thread project for comprehensive application
- Complete course materials and Microsoft Learn resources
Methods, materials and delivery
The Training Microsoft Dynamics 365 - Customizing Advanced ERP/CRM Solutions program is delivered onsite or remote (blended-learning, e-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.
The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.
Equipment required
For the smooth delivery of the Training Microsoft Dynamics 365 - Customizing Advanced ERP/CRM Solutions program, the following equipment is required:
- Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
- Training environments installed on workstations or accessible online
- Course materials, hands-on exercises and complementary resources
- Post-training access to materials and educational resources
For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.
* contact us for remote delivery feasibility** ratio varies depending on the program
Skills assessment methods
Assessment of skills acquired during the Training Microsoft Dynamics 365 - Customizing Advanced ERP/CRM Solutions program is performed through:
- During training: case studies, hands-on labs and professional scenarios
- End of training: self-assessment questionnaire and skills evaluation by the trainer
- After training: completion certificate detailing acquired skills
Program accessibility
Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.
Enrollment terms and lead times
Learni programs are available inter-company and intra-company, onsite or remote. Enrollments are possible up to 48 business hours before the program starts. Our programs are eligible for corporate funding paths. Contact us to discuss your training project and funding options.
Verified reviews
What our learners
★★★★★
« cool, j'ai appris des trucs »
★★★★★
« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »
★★★★★
« la formation dev etait intense mais grave bien. merci Anthony Khelil »
★★★★★
« 😊👍 »
★★★★★
« bien 👍 »
★★★★★
« Allan Busi t'es au top, continue comme ça. formation géniale »
★★★★★
« cool, j'ai appris des trucs »
★★★★★
« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »
★★★★★
« la formation dev etait intense mais grave bien. merci Anthony Khelil »
★★★★★
« 😊👍 »
★★★★★
« bien 👍 »
★★★★★
« Allan Busi t'es au top, continue comme ça. formation géniale »
★★★★★
« cool, j'ai appris des trucs »
★★★★★
« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »
★★★★★
« la formation dev etait intense mais grave bien. merci Anthony Khelil »
★★★★★
« 😊👍 »
★★★★★
« bien 👍 »
★★★★★
« Allan Busi t'es au top, continue comme ça. formation géniale »
Our method
Training quality, guaranteed at every step
Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.
You meet the trainer beforehand
30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.
- Live briefing on goals and team context.
- Veto right — we swap the trainer for free if needed.
Content tailored to your context
No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.
- Hands-on cases drawn from your stack and projects.
- Program co-written then validated by your team.
Continuous quality follow-up
Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.
- NPS, knowledge quizzes and skills self-assessment.
- Satisfaction guarantee: fully satisfied or free rework.
A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.
Management
More programs in Management.
ManagementIndustry-certifiedAWS Secrets Manager Training - Securing Secrets in Advanced Production
$2,640Net · employer-funded
ManagementIndustry-certifiedAdopter une Posture de Leader : Les Clés de la Prise de Fonction Managériale
$3,960Net · employer-funded
ManagementIndustry-certifiedAdoptez une Posture de Leader : Devenir un Manager Inspirant et Efficace
$3,960Net · employer-funded
ManagementIndustry-certifiedAdvanced COBIT Training - Optimize Strategic IT Governance
$5,040Net · employer-funded
ManagementIndustry-certifiedAdvanced ISO 27001 Training - Implement and Audit Your ISMS
$5,040Net · employer-funded
ManagementIndustry-certifiedAdvanced Leadership Training - Boost Your Executive Impact
$3,780Net · employer-funded
Automatisation & RPA
More programs in Automatisation & RPA.
Automatisation & RPAIndustry-certifiedAdministrez votre Infrastructure IT avec SaltStack : Déploiement, Configuration et Automatisation
$3,960Net · employer-funded
Automatisation & RPAIndustry-certifiedAdvanced Ansible Training - Automate Complex Infrastructures
$2,520Net · employer-funded
Automatisation & RPAIndustry-certifiedAdvanced Bash Training - Automate Professional Sysadmin Tasks
$1,260Net · employer-funded
Automatisation & RPAIndustry-certifiedAnsible Initiation Training - Automate Your IT Deployments
$2,520Net · employer-funded
Automatisation & RPAIndustry-certifiedArduino Initiation Training - Create Your First DIY Robots
$6,300Net · employer-funded
Automatisation & RPAIndustry-certifiedArgo Workflows : Automatisation Avancée des Processus sur Kubernetes
$2,640Net · employer-funded
No-Code & Low-Code
More programs in No-Code & Low-Code.
No-Code & Low-CodeIndustry-certifiedAdvanced Notion Training - Automate Workflows and Pro Dashboards
$6,300Net · employer-funded
No-Code & Low-CodeIndustry-certifiedBudibase : Créez des Applications Métier Sans Code pour Votre Entreprise
$3,960Net · employer-funded
No-Code & Low-CodeIndustry-certifiedBudibase Training - Quickly Create Internal Low-Code Apps
$3,150Net · employer-funded
No-Code & Low-CodeIndustry-certifiedCreating Business Applications with Budibase: From Initiation to Production
$3,960Net · employer-funded
No-Code & Low-CodeIndustry-certifiedCréer des Applications Métier Efficaces avec Budibase : De l’Idée à la Mise en Production
$3,960Net · employer-funded
No-Code & Low-CodeIndustry-certifiedCréer des Dashboards et Applications Métier Efficaces avec Retool
$2,640Net · employer-funded
Développement Web
More programs in Développement Web.
Développement WebIndustry-certifiedAPNs Training - Expert Scaling iOS Push Notifications
$2,640Net · employer-funded
Développement WebIndustry-certifiedASP.NET Core : Maîtriser le Développement Web Moderne
$6,600Net · employer-funded
Développement WebIndustry-certifiedATDD : Maîtriser l’Acceptance Test Driven Development en équipes agiles
$3,960Net · employer-funded
Développement WebIndustry-certifiedAWS IoT Core : Maîtrisez la gestion intelligente des objets connectés
$3,960Net · employer-funded
Développement WebIndustry-certifiedAWS Security Hub : Maîtriser la sécurité cloud avec AWS
$2,640Net · employer-funded
Développement WebIndustry-certifiedAccélérer vos modèles d’Intelligence Artificielle avec OpenVINO : de l’optimisation à la mise en production
$3,960Net · employer-funded
Your professional training, anywhere
Let's build
your next
program.
30 minutes with a learning advisor. No commitment. No sales pitch dressed up as a demo.
Reply within 24 h · Industry-certified · Corporate funding