Rigorous trainer selection
Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.
- Triple validation: technical, pedagogical, sectoral.
- Minimum rating 4.8/5 over the last 12 sessions.
1 seat held for the next session
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Request a call back and an advisor reaches you within 24 business hours, Monday to Saturday.
Training Microsoft Dynamics 365 2026 - Getting Started with High-Performance Cloud CRM
Trusted by — schools, companies and industrial groups
Every program built with a dedicated engineer
Learning objectives
- Master the basic interfaces of Microsoft Dynamics 365 2026 in professional certifying training
- Develop essential skills to configure CRM modules tailored to the company
- Design simple workflows in Dynamics 365 to optimize business processes
- Implement contacts and opportunities via the Dynamics 365 mobile app
- Deploy basic reports to analyze sales performance
- Acquire certifying CRM management skills to accelerate professional career transition
Our social commitment
A school kit donated to a child for every training booked
To fight inequalities in access to education, Learni donates a complete school kit to a child in need for every training booked. You build your skills, a child heads back to school.
- Backpack, notebooks and essential supplies
- Distributed through our partner charities
- Included, at no extra cost to you
The Learni story
Founded by engineers and learning experts, Learni's mission is to make high-impact tech training accessible to teams everywhere. We work remotely with organizations across the US and Canada, in your time zone, to help teams upskill fast.
Don't let this gap widen
Why this program matters
Without mastery of Microsoft Dynamics 365 2026, 65% of SMEs lose customer opportunities due to the lack of a unified CRM, according to Gartner, resulting in a 25% drop in average annual revenue.
Dispersed teams waste 40% of their time on manual tasks, slowing growth and exposing the company to costly GDPR compliance errors.
Your career stagnates without these essential cloud skills while digitized competitors capture an additional 30% of market share.
Invest now to secure productivity and competitive edge.
Program
Module 1Introduction to Microsoft Dynamics 365 2026: Navigating Interfaces and Essential Modules (Admin Portal, Mobile Apps)
Discover the fundamentals of Microsoft Dynamics 365 2026 through practical exercises on cloud installation, intuitive dashboard navigation, and user view customization. Apply immediately to concrete business cases to create your first tenant, test mobile apps for total mobility, and produce a deliverable: functional user account with secure access.
Module 2Configuring Microsoft Dynamics 365 2026: Contact and Sales Management (Workflows, Opportunities, Office Integration)
Dive into CRM entity configuration with Dynamics 365 2026, create contacts and accounts via drag-and-drop interface, automate workflows for qualified leads, integrate Outlook to sync emails and calendars, simulate real sales scenarios in groups, deploy simple business rules, and validate with an exercise: operational opportunities pipeline with preliminary reports.
Module 3Deploying Microsoft Dynamics 365 2026: Reports and Optimization (Power BI, Mobile Customization, Security)
Finalize your mastery of Dynamics 365 2026 by building visual reports with integrated Power BI, optimize mobile apps for field access, configure security roles and user permissions, analyze real business data via interactive dashboards, test no-code customizations, and conclude with a complete project: deployment of a customized CRM module with performance metrics export.
Evaluation method
- Daily interactive quizzes to validate immediate learning outcomes
- Practical case studies in pairs based on real business scenarios
- Final certifying exam with multiple-choice questions and practical demonstration
Learning method
- Active pedagogy with 70% hands-on practice on dedicated Dynamics 365 environments
- Hands-on exercises in small groups for personalized feedback
- Reusable tutorial videos and digital post-training materials
- Business simulations tailored to your sector for lasting skills
Methods, materials and delivery
The Training Microsoft Dynamics 365 2026 - Getting Started with High-Performance Cloud CRM program is delivered onsite or remote (blended-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.
The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.
Equipment required
For the smooth delivery of the Training Microsoft Dynamics 365 2026 - Getting Started with High-Performance Cloud CRM program, the following equipment is required:
- Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
- Training environments installed on workstations or accessible online
- Course materials, hands-on exercises and complementary resources
- Post-training access to materials and educational resources
For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.
* contact us for remote delivery feasibility** ratio varies depending on the program
Skills assessment methods
Assessment of skills acquired during the Training Microsoft Dynamics 365 2026 - Getting Started with High-Performance Cloud CRM program is performed through:
- During training: case studies, hands-on labs and professional scenarios
- End of training: self-assessment questionnaire and skills evaluation by the trainer
- After training: completion certificate detailing acquired skills
Program accessibility
Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.
Enrollment terms and lead times
Registration is possible up to 48 business hours before the start of training. All our programs are built for corporate L&D budgets and delivered onsite or remotely.
Our method
Training quality, guaranteed at every step
Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.
You meet the trainer beforehand
30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.
- Live briefing on goals and team context.
- Veto right — we swap the trainer for free if needed.
Content tailored to your context
No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.
- Hands-on cases drawn from your stack and projects.
- Program co-written then validated by your team.
Continuous quality follow-up
Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.
- NPS, knowledge quizzes and skills self-assessment.
- Satisfaction guarantee: fully satisfied or free rework.
A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.
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FAQ
Frequently asked questions
Which tools are used in Microsoft Dynamics 365 2026 training?+
Hands-on work runs on admin Portal, mobile Apps, workflows, opportunities, office Integration and power BI. Those tools come from the Microsoft Dynamics 365 2026 program itself, delivered on site over 3 days, so participants practise on the stack they will use at work.
What can participants do after Microsoft Dynamics 365 2026 training?+
They can master the basic interfaces of Microsoft Dynamics 365 2026 in professional certifying training, develop essential skills to configure CRM modules tailored to the company and design simple workflows in Dynamics 365 to optimize business processes. Those are the stated objectives of the Microsoft Dynamics 365 2026 program at Beginner level, checked by the end-of-session assessment.
What does the Microsoft Dynamics 365 2026 program cover, day by day?+
Day 1: Introduction to Microsoft Dynamics 365 2026: Navigating Interfaces and Essential Modules (Admin Portal, Mobile Apps). Day 2: Configuring Microsoft Dynamics 365 2026: Contact and Sales Management (Workflows, Opportunities, Office Integration). Day 3: Deploying Microsoft Dynamics 365 2026: Reports and Optimization (Power BI, Mobile Customization, Security). The Microsoft Dynamics 365 2026 program runs over 3 days, delivered on site.
How is Microsoft Dynamics 365 2026 training assessed?+
Assessment relies on daily interactive quizzes to validate immediate learning outcomes, practical case studies in pairs based on real business scenarios and final certifying exam with multiple-choice questions and practical demonstration. Learni issues a completion certificate together with the individual assessment report at the end of the Microsoft Dynamics 365 2026 program, which an L&D team can file as evidence.
How much does Microsoft Dynamics 365 2026 training cost per participant?+
$3,465 (USD) per participant. A detailed quote is sent within one business day, and team pricing applies from the second participant.
How long does Microsoft Dynamics 365 2026 training take?+
3 days, available live online (US time zones) or on-site at your offices. Half-day tracks spread over several weeks are possible so the team stays operational.
Who pays for Microsoft Dynamics 365 2026 training?+
Most US teams pay directly through their company L&D or training budget. Learni invoices in US dollars and accepts bank transfer (ACH/wire) or card, with volume pricing for teams. A purchase order is welcome.
What do participants need to know before Microsoft Dynamics 365 2026 training?+
Basic computer skills, daily use of Office 365, basic IT knowledge.
Is a certificate issued after Microsoft Dynamics 365 2026 training?+
Yes. A Learni completion certificate is issued, along with the individual evaluation report. Learni is a certified training provider and prepares for third-party certifications, but does not award them itself.
On-site & remote
This training across cities
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