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Training Microsoft Dynamics 365 - Optimizing Your Business Processes

Ref: WTM766
10 people max.
From $5,775 HT / per person
Pay in 3 installments · On-site on request · +$540 with certification exam
5 days
Remote

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Learning objectives

  • Master advanced modules of Microsoft Dynamics 365 for professional use in business
  • Develop certified skills in customization and integration of the platform
  • Design optimized business processes with Power Platform and Dynamics 365
  • Implement complex automations tailored to business needs
  • Optimize customer data management and overall sales performance

The Learni story

Founded by engineers and learning experts, Learni's mission is to make high-impact tech training accessible to teams everywhere. We work remotely with organizations across the US and Canada, in your time zone, to help teams upskill fast.

Don't let this gap widen

Why this program matters

  • Without this upskilling, your team accumulates a technological gap that translates directly into productivity loss.

  • Organizations that don't train their talents on key topics see their competitiveness drop.

  • Every quarter without training is a gap widening with competitors who invest.

  • The cost of inaction quickly exceeds that of well-targeted training.

Allan BUSI
Allan BUSI

Learni trainer · AI expert

73%productivity gap
×3cost of inaction

Program

Module 1Theme: Advanced Architecture Microsoft Dynamics 365 (Power Platform, Dataverse, deliverables)

Exploration of key Microsoft Dynamics 365 components, configuration of Dataverse and environments. Hands-on exercises on data modeling, creation of model-driven apps and initial real business cases.

Module 2Theme: Automations and Workflows Microsoft Dynamics 365 (Power Automate, integrations, deliverables)

Design of automated flows with Power Automate, integration of connectors and business rule management. Real case studies, exercises on approval processes and production of operational deliverables for the business.

Module 3Theme: Advanced Customization Microsoft Dynamics 365 (forms, views, plugins, deliverables)

Deep customization of forms and views, development of plugins and extensions. Practical work on complex scenarios, performance analysis and delivery of certifying technical deliverables.

Module 4Theme: Reporting and Analytics Microsoft Dynamics 365 (Power BI, dashboards, deliverables)

Creation of advanced reports and interactive dashboards with Power BI connected to Dynamics 365. Customer data analysis, KPI exercises and production of decision-support deliverables for the business.

Module 5Theme: Deployment and Governance Microsoft Dynamics 365 (security, ALM, deliverables)

Implementation of deployment strategies, rights management and application lifecycle. Practical migration cases, security audits and delivery of final deliverables with professional support.

Evaluation method

  • Knowledge validation quizzes at the end of each day
  • Professional role-playing with real business cases
  • Delivery of a complete and personalized technical deliverable

Learning method

  • Active pedagogical approach focused on practice
  • Concrete exercises and real business cases
  • Individual support by a certified expert trainer
  • Resources and documentation accessible after the training

Methods, materials and delivery

The Training Microsoft Dynamics 365 - Optimizing Your Business Processes program is delivered onsite or remote (blended-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.

The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.

Equipment required

For the smooth delivery of the Training Microsoft Dynamics 365 - Optimizing Your Business Processes program, the following equipment is required:

  • Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
  • Training environments installed on workstations or accessible online
  • Course materials, hands-on exercises and complementary resources
  • Post-training access to materials and educational resources

For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.

* contact us for remote delivery feasibility** ratio varies depending on the program

Skills assessment methods

Assessment of skills acquired during the Training Microsoft Dynamics 365 - Optimizing Your Business Processes program is performed through:

  • During training: case studies, hands-on labs and professional scenarios
  • End of training: self-assessment questionnaire and skills evaluation by the trainer
  • After training: completion certificate detailing acquired skills

Program accessibility

Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.

Enrollment terms and lead times

Registration is possible up to 48 business hours before the start of training. All our programs are built for corporate L&D budgets and delivered onsite or remotely.

Our method

Training quality, guaranteed at every step

Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.

Step 1

Rigorous trainer selection

Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.

  • Triple validation: technical, pedagogical, sectoral.
  • Minimum rating 4.8/5 over the last 12 sessions.
Step 2

You meet the trainer beforehand

30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.

  • Live briefing on goals and team context.
  • Veto right — we swap the trainer for free if needed.
Step 3

Content tailored to your context

No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.

  • Hands-on cases drawn from your stack and projects.
  • Program co-written then validated by your team.
Step 4

Continuous quality follow-up

Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.

  • NPS, knowledge quizzes and skills self-assessment.
  • Satisfaction guarantee: fully satisfied or free rework.

A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.

FAQ

Frequently asked questions

How much does the Training Microsoft Dynamics 365 - Optimizing Your Business Processes training cost?+
The individual price is $5,775 (USD). A detailed quote is sent within one business day.
How long is the Training Microsoft Dynamics 365 - Optimizing Your Business Processes training?+
The training lasts 5 journées, available live online (US time zones) or on-site at your offices.
How is this training paid for?+
Most US teams pay directly through their company (L&D or training budget). We invoice in US dollars and accept bank transfer (ACH/wire) or card, with volume pricing for teams. A purchase order is welcome.
Are there any prerequisites?+
Confirmed experience in data management, business workflows and Microsoft 365 tools, mastery of basic ERP concepts.
Is a certificate delivered at the end?+
Yes. A Learni completion certificate is issued, along with the individual evaluation report.
Does Learni provide the equipment?+
No. A computer and stable internet connection are required for the participant. Learni provides the educational platform, the trainer and all course materials.
On-site & remote

This training across cities

Available on-site and remotely. Pick your city to see the local training center.

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