Rigorous trainer selection
Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.
- Triple validation: technical, pedagogical, sectoral.
- Minimum rating 4.8/5 over the last 12 sessions.
Describe your need, get a tailored program and a pre-filled quote in 3 min. A 100% free call with an advisor.
Founded by passionate learning and innovation experts, Learni's mission is to make professional training accessible to everyone, anywhere in the world. Our team operates in major hubs — London, New York, Boston — and internationally, to support talents and organizations in upskilling.
Don't let this gap widen
Without this upskilling, your team accumulates a technological gap that translates directly into productivity loss.
Organizations that don't train their talents on key topics see their competitiveness drop.
Every quarter without training is a gap widening with competitors who invest.
The cost of inaction quickly exceeds that of well-targeted training.
Discover the major evolution of ITIL 2026 with a focus on value streams and holistic practices, through interactive workshops using tools like Miro to model value flows, analyze concrete cases of companies that have migrated to ITIL 2026, perform practical exercises on strategic alignment of IT services, produce a personal deliverable: an initial value stream diagram, consolidate your learning through group discussions on business impacts, prepare the ground for the following days with a personalized review of your current IT management challenges.
Dive into the advanced ITIL 2026 protocols for incident and problem management, using tools like ServiceNow to simulate critical scenarios, practice prioritization and escalation through pair exercises, analyze quantified case studies showing a 40% reduction in downtime, develop rapid response plans with ready-to-use templates, integrate AI for proactive detection, produce a simulated incident report as a deliverable, exchange best practices for enhanced resilience in a professional enterprise environment.
Explore ITIL 2026 methods for managing changes and releases by integrating agility, configure Kanban boards with Trello to visualize flows, simulate CI/CD pipelines adapted to ITIL practices via GitLab, handle concrete cases of risky deployments avoided, optimize authorizations and virtual CABs, perform a real-time rollback exercise, generate a complete release plan as a deliverable, discuss gains in speed and security for modern IT teams, strengthen your certifying skills for complex enterprise projects.
Master service design and transition according to ITIL 2026 with resilient architectures, use BPMN modeling via Lucidchart to design scalable services, integrate cloud tools like AWS for proofs of concept, analyze successful transitions reducing costs by 25%, practice risk and dependency management in groups, develop a service design blueprint, produce an audit-ready transition dossier as a deliverable, share experiences on regulatory compliance, prepare for smooth production deployment for your professional challenges.
Conclude with ITIL 2026 continuous improvement via the CSI model, configure Power BI dashboards to track critical KPIs, conduct workshops on metrics like MTTR and CSAT, evaluate improvement loops based on real data, integrate predictive AI to anticipate disruptions, produce a personal and enterprise improvement plan as the final deliverable, review all practices via an interactive quiz, earn certifying badges, plan your post-training implementation with dedicated individual coaching.
The Training ITIL 2026 - Optimize IT Service Management program is delivered onsite or remote (blended-learning, e-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.
The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.
For the smooth delivery of the Training ITIL 2026 - Optimize IT Service Management program, the following equipment is required:
For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.
Assessment of skills acquired during the Training ITIL 2026 - Optimize IT Service Management program is performed through:
Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.
Learni programs are available inter-company and intra-company, onsite or remote. Enrollments are possible up to 48 business hours before the program starts. Our programs are eligible for corporate funding paths. Contact us to discuss your training project and funding options.
« cool, j'ai appris des trucs »
« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »
« la formation dev etait intense mais grave bien. merci Anthony Khelil »
« 😊👍 »
« bien 👍 »
« Allan Busi t'es au top, continue comme ça. formation géniale »
« cool, j'ai appris des trucs »
« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »
« la formation dev etait intense mais grave bien. merci Anthony Khelil »
« 😊👍 »
« bien 👍 »
« Allan Busi t'es au top, continue comme ça. formation géniale »
« cool, j'ai appris des trucs »
« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »
« la formation dev etait intense mais grave bien. merci Anthony Khelil »
« 😊👍 »
« bien 👍 »
« Allan Busi t'es au top, continue comme ça. formation géniale »
Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.
Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.
30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.
No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.
Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.
A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.
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Développement BackendIndustry-certified30 minutes with a learning advisor. No commitment. No sales pitch dressed up as a demo.