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Training BMC Remedy 2026 - Mastering Advanced ITSM Administration

Ref: ZCA258
10 people max.
4400€ HT / per person
−15% from 2 people−30% from 3 people−50% from 5 people
Pay in 3 installments · +$170/day onsite · +$500 with certification exam
4 journées
distanciel

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Learning objectives

  • Master advanced configurations of BMC Remedy 2026 for professional certifying training.
  • Develop expert skills in customizing enterprise-tailored ITSM applications.
  • Design and deploy complex integrations with third-party tools via APIs.
  • Optimize performance and scalability of production Remedy environments.
  • Implement advanced governance and security strategies for BMC Remedy.
  • Evaluate and audit Remedy deployments to ensure ITIL v4 compliance.
  • Acquire certifying skills to boost your career in professional ITSM management.

The Learni story

Founded by passionate learning and innovation experts, Learni's mission is to make professional training accessible to everyone, anywhere in the world. Our team operates in major hubs — London, New York, Boston — and internationally, to support talents and organizations in upskilling.

Don't let this gap widen

Why this program matters

  • Without this upskilling, your team accumulates a technological gap that translates directly into productivity loss.

  • Organizations that don't train their talents on key topics see their competitiveness drop.

  • Every quarter without training is a gap widening with competitors who invest.

  • The cost of inaction quickly exceeds that of well-targeted training.

Allan Busi
Allan Busi

Learni Trainer · Expert

73%productivity gap
×3cost of inaction

Program

Module 1BMC Remedy 2026 Architecture: Expert Installation and Configuration (Mid-Tier Tools, Optimized Databases)

Discover scalable architectures of BMC Remedy 2026 through practical workshops on virtual servers, configure the Mid-Tier for high availability, migrate legacy data to Oracle or SQL Server with automated scripts, test resilience with load simulations, and produce a deliverable enterprise-ready architecture diagram, enhancing your professional certifying skills in 7 intensive hours.

Module 2BMC Remedy 2026 Customization: Advanced Workflows and Dynamic Forms (Plugin Studio, Java Plugins)

Dive into Plugin Studio to create complex conditional workflows, develop reactive dynamic forms with advanced JavaScript and Active Links, integrate custom business validations, complete exercises on real ITIL incident cases, generate automated reports via Crystal Reports, and validate customizations through unit tests, acquiring expert enterprise skills in 7 practical hours.

Module 3BMC Remedy 2026 Integrations: APIs and External Connectors (REST/SOAP, CMDB Sync)

Master BMC Remedy 2026 REST and SOAP APIs for seamless integrations with ServiceNow or Jira, configure CMDB for bidirectional synchronization, develop Python scripts for cross-platform automations, simulate real-time data flows with Postman, debug OAuth authentication errors, and deploy a prototype connector deliverable, boosting your certifying ITSM skills in 7 hands-on workshops.

Module 4BMC Remedy 2026 Optimization and Governance: Performance Tuning and Audits (Smart Reporting, RBAC Security)

Optimize performance through advanced indexing and Remedy caching, implement granular RBAC for GDPR compliance, generate ITSM metrics dashboards with Smart Reporting, audit AR logs for anomaly detection, perform tuning on high-availability clusters, produce a comprehensive audit report with recommendations, and prepare for expert certification, consolidating professional enterprise skills in 7 final hours.

Evaluation method

  • Advanced technical quizzes on APIs and workflows (80% success required).
  • Real case study: complete customization of an ITSM Remedy module.
  • Final project: API integration deployment with performance audit report.

Learning method

  • 70% practical workshops on real BMC Remedy 2026 environments.
  • Real business cases from major IT productions.
  • 3-month post-training support via certified expert community.
  • Unlimited access to virtual labs for autonomous review.

Methods, materials and delivery

The Training BMC Remedy 2026 - Mastering Advanced ITSM Administration program is delivered onsite or remote (blended-learning, e-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.

The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.

Equipment required

For the smooth delivery of the Training BMC Remedy 2026 - Mastering Advanced ITSM Administration program, the following equipment is required:

  • Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
  • Training environments installed on workstations or accessible online
  • Course materials, hands-on exercises and complementary resources
  • Post-training access to materials and educational resources

For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.

* contact us for remote delivery feasibility** ratio varies depending on the program

Skills assessment methods

Assessment of skills acquired during the Training BMC Remedy 2026 - Mastering Advanced ITSM Administration program is performed through:

  • During training: case studies, hands-on labs and professional scenarios
  • End of training: self-assessment questionnaire and skills evaluation by the trainer
  • After training: completion certificate detailing acquired skills

Program accessibility

Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.

Enrollment terms and lead times

Learni programs are available inter-company and intra-company, onsite or remote. Enrollments are possible up to 48 business hours before the program starts. Our programs are eligible for corporate funding paths. Contact us to discuss your training project and funding options.

Verified reviews

What our learners

4.9 · +100 verified reviews
★★★★★

« cool, j'ai appris des trucs »

TomFormation AWS — Cloud Practitioner
★★★★★

« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »

Eva CarpentierFormation LLM en Entreprise — Claude, ChatGPT, Mistral
★★★★★

« la formation dev etait intense mais grave bien. merci Anthony Khelil »

NolanDWWM - Développeur Web et Web Mobile
★★★★★

« 😊👍 »

AmbreDWWM - Développement Web & Mobile React
★★★★★

« bien 👍 »

Léo BlanchardFormation AWS — DevOps Engineer Professional
★★★★★

« Allan Busi t'es au top, continue comme ça. formation géniale »

MargotFormation Claude & ChatGPT — Comparatif et Cas d'Usage
★★★★★

« cool, j'ai appris des trucs »

TomFormation AWS — Cloud Practitioner
★★★★★

« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »

Eva CarpentierFormation LLM en Entreprise — Claude, ChatGPT, Mistral
★★★★★

« la formation dev etait intense mais grave bien. merci Anthony Khelil »

NolanDWWM - Développeur Web et Web Mobile
★★★★★

« 😊👍 »

AmbreDWWM - Développement Web & Mobile React
★★★★★

« bien 👍 »

Léo BlanchardFormation AWS — DevOps Engineer Professional
★★★★★

« Allan Busi t'es au top, continue comme ça. formation géniale »

MargotFormation Claude & ChatGPT — Comparatif et Cas d'Usage
★★★★★

« cool, j'ai appris des trucs »

TomFormation AWS — Cloud Practitioner
★★★★★

« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »

Eva CarpentierFormation LLM en Entreprise — Claude, ChatGPT, Mistral
★★★★★

« la formation dev etait intense mais grave bien. merci Anthony Khelil »

NolanDWWM - Développeur Web et Web Mobile
★★★★★

« 😊👍 »

AmbreDWWM - Développement Web & Mobile React
★★★★★

« bien 👍 »

Léo BlanchardFormation AWS — DevOps Engineer Professional
★★★★★

« Allan Busi t'es au top, continue comme ça. formation géniale »

MargotFormation Claude & ChatGPT — Comparatif et Cas d'Usage
Read all reviews
Our method

Training quality, guaranteed at every step

Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.

Step 1

Rigorous trainer selection

Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.

  • Triple validation: technical, pedagogical, sectoral.
  • Minimum rating 4.8/5 over the last 12 sessions.
Step 2

You meet the trainer beforehand

30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.

  • Live briefing on goals and team context.
  • Veto right — we swap the trainer for free if needed.
Step 3

Content tailored to your context

No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.

  • Hands-on cases drawn from your stack and projects.
  • Program co-written then validated by your team.
Step 4

Continuous quality follow-up

Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.

  • NPS, knowledge quizzes and skills self-assessment.
  • Satisfaction guarantee: fully satisfied or free rework.

A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.

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