Rigorous trainer selection
Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.
- Triple validation: technical, pedagogical, sectoral.
- Minimum rating 4.8/5 over the last 12 sessions.
Learning objectives
- Master blameless postmortems principles for a professional learning culture
- Develop skills in facilitating certified post-incident meetings
- Design actionable blameless postmortems reports for business use
- Implement corrective actions from blame-free analyses
- Optimize IT system resilience through advanced postmortems practices
- Integrate blameless postmortems into team processes for quick wins
The Learni story
Founded by passionate learning and innovation experts, Learni's mission is to make professional training accessible to everyone, anywhere in the world. Our team operates in major hubs — London, New York, Boston — and internationally, to support talents and organizations in upskilling.
Don't let this gap widen
Why this program matters
Without this upskilling, your team accumulates a technological gap that translates directly into productivity loss.
Organizations that don't train their talents on key topics see their competitiveness drop.
Every quarter without training is a gap widening with competitors who invest.
The cost of inaction quickly exceeds that of well-targeted training.
Program
Module 1Blameless Postmortems Fundamentals: Principles and Blame-Free Culture (mindset, concrete examples)
Immersion in the origins of blameless postmortems at Google SRE, exploration of the pitfalls of blame culture that hinder innovation, analysis of real major incident cases turned into lessons learned, practical exercises to adopt a non-judgmental mindset, drafting of a first collaborative incident timeline, with immediate feedback from the expert trainer to solidify professional foundations.
Module 2Blameless Postmortems Methodology: Structuring the Analysis (timelines, 5 whys, tools)
Detailed construction of an incident timeline from real logs and metrics using tools like Blameless or Incident.io, application of the 5 whys method to identify root causes without assigning blame, simulation of a company incident on AWS or Kubernetes, production of an intermediate report draft, group discussions to refine the approach, valuing each contribution to boost collective confidence.
Module 3Facilitating Blameless Postmortems: Leading Effective Sessions (techniques, collaborative tools)
Mastery of neutral facilitation techniques with Miro or MURAL for dynamic virtual workshops, role-playing a full session on a realistic fictional production-inspired incident, real-time management of emotions and cognitive biases, involvement of diverse stakeholders to enrich perspectives, creation of a personalized facilitation kit, demonstrating how to turn every postmortem into a team growth opportunity.
Module 4Blameless Postmortems Reports and Actions: Producing Impactful Deliverables (templates, follow-up)
Final drafting of a professional blameless postmortem report with clear sections on chronology, insights, and actionable recommendations, use of standard SRE templates for quick enterprise adoption, prioritization of actions via impact/effort matrix, integration with tools like Jira or Linear for tracking, case study where these practices reduced recurrences by 50%, with exercises to adapt to your business context.
Module 5Implementing Blameless Postmortems: Integrating into the Organization (processes, ROI measurement)
Deployment of a scalable blameless postmortems process in your organization via a personalized roadmap, metrics to measure effectiveness such as MTTR and recurrence rate, workshops to raise awareness among executives and teams, simulation of a full rollout with simulated resistances, development of an internal certification plan, proving how this training delivers lasting skills to boost IT resilience and team satisfaction.
Evaluation method
- Multiple-choice quiz to validate acquired knowledge at the end of the training
- Complete simulation of a blameless postmortem, evaluated
- Presentation of the final report and personal action plan
Learning method
- Courses led by an active SRE expert trainer
- Practical simulations on real company incidents
- Progressive red thread project on a concrete case
- Complete course materials and templates provided to each participant
Methods, materials and delivery
The Training Blameless Postmortems - Analyze incidents without blame program is delivered onsite or remote (blended-learning, e-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.
The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.
Equipment required
For the smooth delivery of the Training Blameless Postmortems - Analyze incidents without blame program, the following equipment is required:
- Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
- Training environments installed on workstations or accessible online
- Course materials, hands-on exercises and complementary resources
- Post-training access to materials and educational resources
For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.
* contact us for remote delivery feasibility** ratio varies depending on the program
Skills assessment methods
Assessment of skills acquired during the Training Blameless Postmortems - Analyze incidents without blame program is performed through:
- During training: case studies, hands-on labs and professional scenarios
- End of training: self-assessment questionnaire and skills evaluation by the trainer
- After training: completion certificate detailing acquired skills
Program accessibility
Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.
Enrollment terms and lead times
Learni programs are available inter-company and intra-company, onsite or remote. Enrollments are possible up to 48 business hours before the program starts. Our programs are eligible for corporate funding paths. Contact us to discuss your training project and funding options.
Verified reviews
What our learners
★★★★★
« cool, j'ai appris des trucs »
★★★★★
« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »
★★★★★
« la formation dev etait intense mais grave bien. merci Anthony Khelil »
★★★★★
« 😊👍 »
★★★★★
« bien 👍 »
★★★★★
« Allan Busi t'es au top, continue comme ça. formation géniale »
★★★★★
« cool, j'ai appris des trucs »
★★★★★
« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »
★★★★★
« la formation dev etait intense mais grave bien. merci Anthony Khelil »
★★★★★
« 😊👍 »
★★★★★
« bien 👍 »
★★★★★
« Allan Busi t'es au top, continue comme ça. formation géniale »
★★★★★
« cool, j'ai appris des trucs »
★★★★★
« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »
★★★★★
« la formation dev etait intense mais grave bien. merci Anthony Khelil »
★★★★★
« 😊👍 »
★★★★★
« bien 👍 »
★★★★★
« Allan Busi t'es au top, continue comme ça. formation géniale »
Our method
Training quality, guaranteed at every step
Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.
You meet the trainer beforehand
30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.
- Live briefing on goals and team context.
- Veto right — we swap the trainer for free if needed.
Content tailored to your context
No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.
- Hands-on cases drawn from your stack and projects.
- Program co-written then validated by your team.
Continuous quality follow-up
Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.
- NPS, knowledge quizzes and skills self-assessment.
- Satisfaction guarantee: fully satisfied or free rework.
A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.
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