Rigorous trainer selection
Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.
- Triple validation: technical, pedagogical, sectoral.
- Minimum rating 4.8/5 over the last 12 sessions.
Describe your need, get a tailored program and a pre-filled quote in 3 min. A 100% free call with an advisor.
1 seat held for the next session
Request a call back and an advisor reaches you within 24 business hours, Monday to Saturday.

To fight inequalities in access to education, Learni donates a complete school kit to a child in need for every training booked. You build your skills, a child heads back to school.
Founded by engineers and learning experts, Learni's mission is to make high-impact tech training accessible to teams everywhere. We work remotely with organizations across the US and Canada, in your time zone, to help teams upskill fast.
Don't let this gap widen
Companies lose an average of 25% in productivity due to misunderstandings from poor listening.
Unresolved conflicts generate costs exceeding 15 000 euros per incident.
Managers who neglect active listening see their talent retention rates drop by 30%.
Failing to master these skills exposes companies to costly strategic errors and limits professional advancement.
This certified training lets you avoid these risks and secure your projects.
Participants explore the foundations of active listening through practical exercises in reformulation and clarification. They analyze real business cases and use observation grids to identify listening barriers. Each session includes filmed role-play scenarios and group feedback to build a personal progress deliverable.
This day deepens the management of emotions and the strategic use of silences in active listening. Learners practice open questioning techniques on complex professional scenarios. They produce a personal active listening guide incorporating tested methods and group-identified adjustments.
Participants apply active listening to team dynamics and conflict mediation. Structured feedback workshops and meeting simulations enable hands-on experimentation with tools. A collective action plan is co-built to integrate these practices into each learner's daily professional life.
The final day consolidates learning through certifying evaluations and anchoring exercises. Participants present their final deliverable and receive expert feedback. Post-training follow-up tools are provided to measure impact on business communication and ensure sustainable application.
The Training Active Listening - Optimizing Exchanges in Business program is delivered onsite or remote (blended-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.
The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.
For the smooth delivery of the Training Active Listening - Optimizing Exchanges in Business program, the following equipment is required:
For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.
Assessment of skills acquired during the Training Active Listening - Optimizing Exchanges in Business program is performed through:
Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.
Registration is possible up to 48 business hours before the start of training. All our programs are built for corporate L&D budgets and delivered onsite or remotely.
Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.
Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.
30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.
No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.
Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.
A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.
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30 minutes with a learning advisor. No commitment. No sales pitch dressed up as a demo.