Rigorous trainer selection
Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.
- Triple validation: technical, pedagogical, sectoral.
- Minimum rating 4.8/5 over the last 12 sessions.
Describe your need, get a tailored program and a pre-filled quote in 3 min. A 100% free call with an advisor.
Founded by passionate learning and innovation experts, Learni's mission is to make professional training accessible to everyone, anywhere in the world. Our team operates in major hubs — London, New York, Boston — and internationally, to support talents and organizations in upskilling.
Don't let this gap widen
Without this upskilling, your team accumulates a technological gap that translates directly into productivity loss.
Organizations that don't train their talents on key topics see their competitiveness drop.
Every quarter without training is a gap widening with competitors who invest.
The cost of inaction quickly exceeds that of well-targeted training.
Dive into Glide scripts to manipulate data and events in real-time, configure custom Business Rules to trigger intelligent actions on incidents and changes, perform practical exercises on real ITSM cases such as priority ticket automation, test your scripts with integrated tools like ATF, produce a first functional automation module ready for production, with code review by the trainer for immediate professional expertise.
Explore ServiceNow REST and SOAP APIs to connect with third-party systems like Active Directory or SAP, deploy the MID Server for secure on-premise integrations, practice creating Scripted REST APIs with OAuth authentication, simulate integration flows on critical enterprise scenarios like CMDB synchronization, generate logs and monitoring for traceability, deliver a custom tested and documented connector, enhancing your IT interoperability skills.
Master Flow Designer to orchestrate complex workflows without heavy coding, integrate reusable subflows and data-driven conditions for multi-level approvals, apply to concrete cases like ITIL request management with automated escalations, test in debug mode with runtime variables, optimize for scalability under high load, produce a complete deployable workflow for your ServiceNow instance, transforming manual processes into smooth and efficient automations.
Analyze bottlenecks with Performance Analytics and System Diagnostics, optimize GlideRecord queries via indexing and strategic caching, refactor slow scripts on massive datasets, simulate high loads with integrated LoadRunner, apply best practices to subsystems like CMDB and Knowledge, measure response time gains from seconds to milliseconds, deliver an optimization report with a custom dashboard, ensuring an ultra-responsive ServiceNow platform in production.
Create scoped applications with App Engine Studio for secure isolation, manage update sets and Scoped Apps for risk-free deployments, integrate UI Builder and custom widgets for advanced UX, test end-to-end with ATF and synthetic transactions, prepare certifiable packaging for the Store or enterprise rollout, finalize with a red thread project: a custom ITSM app deployed, with post-training support for successful enterprise implementation.
The Training ServiceNow - Automating Advanced IT Processes program is delivered onsite or remote (blended-learning, e-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.
The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.
For the smooth delivery of the Training ServiceNow - Automating Advanced IT Processes program, the following equipment is required:
For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.
Assessment of skills acquired during the Training ServiceNow - Automating Advanced IT Processes program is performed through:
Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.
Learni programs are available inter-company and intra-company, onsite or remote. Enrollments are possible up to 48 business hours before the program starts. Our programs are eligible for corporate funding paths. Contact us to discuss your training project and funding options.
« cool, j'ai appris des trucs »
« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »
« la formation dev etait intense mais grave bien. merci Anthony Khelil »
« 😊👍 »
« bien 👍 »
« Allan Busi t'es au top, continue comme ça. formation géniale »
« cool, j'ai appris des trucs »
« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »
« la formation dev etait intense mais grave bien. merci Anthony Khelil »
« 😊👍 »
« bien 👍 »
« Allan Busi t'es au top, continue comme ça. formation géniale »
« cool, j'ai appris des trucs »
« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »
« la formation dev etait intense mais grave bien. merci Anthony Khelil »
« 😊👍 »
« bien 👍 »
« Allan Busi t'es au top, continue comme ça. formation géniale »
Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.
Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.
30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.
No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.
Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.
A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.
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ManagementIndustry-certified30 minutes with a learning advisor. No commitment. No sales pitch dressed up as a demo.