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Founded by passionate advocates of learning and innovation, Learni set out to make professional training accessible to everyone, everywhere in the world. Our team works in the largest cities such as Paris, Lyon, Marseille, and internationally, to support talents and organizations in their skills development.
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Artificial Intelligence training in Cardiff in May 2026 with Learni. Certified, expert trainers, eligible for employer funding. Free quote.
Discover comprehensive Tailwind CSS training essentials for web developers. Learn utility-first styling, best practices, and future trends shaping web design in April 2026.
Professional Training training in New York in September 2026 with Learni. Certified, expert trainers, eligible for employer funding. Free quote.
Professional Training training in Memphis in October 2026 with Learni. Certified, expert trainers, eligible for employer funding. Free quote.
The Training ServiceNow 2026 - Automating Advanced IT Processes training is delivered in-person or remotely (blended-learning, e-learning, virtual classroom, remote in-person). At Learni, a Qualiopi-certified training organization, each program is designed to maximize skills acquisition, regardless of the training mode chosen.
The trainer alternates between demonstrative, interrogative, and active methods (through practical exercises and/or real-world scenarios). This pedagogical approach ensures concrete and directly applicable learning in the workplace.
To ensure the quality of the Training ServiceNow 2026 - Automating Advanced IT Processes training, Learni provides the following teaching resources:
For in-house training at a location external to Learni, the client ensures and commits to having all necessary teaching materials (IT equipment, internet connection...) for the proper conduct of the training action in accordance with the prerequisites indicated in the communicated training program.
The assessment of skills acquired during the Training ServiceNow 2026 - Automating Advanced IT Processes training is carried out through:
Learni is committed to the accessibility of its professional training programs. All our training programs are accessible to people with disabilities. Our teams are available to adapt teaching methods to your specific needs. Do not hesitate to contact us for any accommodation request.
Learni training programs are available for inter-company and intra-company settings, both in-person and remote. Registration is possible up to 48 business hours before the start of training. Our programs are eligible for OPCO, Pôle emploi, and FNE-Formation funding. Contact us to discuss your training project and funding possibilities.
Dive into the modular architecture of ServiceNow 2026, configure Flow Designer for complex automations, create custom applications via App Engine Studio with exercises on real business cases, test critical business flows such as incident management, produce a first deployable and documented workflow to optimize your IT processes from day one.
Develop advanced server-side and client-side scripts in native JavaScript, integrate third-party APIs via REST and SOAP with OAuth authentication, perform practical exercises on CRM-ITSM data synchronization, debug integrations in real-time, generate custom tested connectors on enterprise scenarios, transform your skills into scalable production-ready solutions.
Optimize incident and change management with automated SLAs, configure advanced business rules for intelligent escalations, implement Performance Analytics for interactive dashboards, analyze real metrics via exercises on enterprise datasets, create predictive reports with integrated AI, produce a deliverable personalized dashboard that enhances IT visibility and reduces resolution times by 40%.
Master secure deployment via Update Sets and Scoped Apps, configure advanced roles and ACLs for GDPR compliance, scale instances with cloning and data cloning, apply best practices on concrete business cases, conduct a full security audit, finalize a production-deployable red thread project, gain autonomy for certifying and sustainable implementations.
Target audience
ServiceNow Administrators, ITSM consultants, corporate IT managers for skill development
Prerequisites
ServiceNow CSA Certification, platform administration experience, proficiency in JavaScript and Glide API
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