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Training Active Listening - Optimizing Your Expert Negotiations

Ref: DOZ222
10 people max.
From $5,775 HT / per person
Pay in 3 installments · On-site on request · +$540 with certification exam
5 days
Remote

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Learning objectives

  • Master expert active listening in professional certification training
  • Develop advanced skills in detecting client signals
  • Design negotiation strategies based on active listening
  • Optimize closing performance within the company using expert techniques
  • Implement active listening rituals to transform objections
  • Certify your active listening skills for career progression

The Learni story

Founded by engineers and learning experts, Learni's mission is to make high-impact tech training accessible to teams everywhere. We work remotely with organizations across the US and Canada, in your time zone, to help teams upskill fast.

Don't let this gap widen

Why this program matters

  • Without this upskilling, your team accumulates a technological gap that translates directly into productivity loss.

  • Organizations that don't train their talents on key topics see their competitiveness drop.

  • Every quarter without training is a gap widening with competitors who invest.

  • The cost of inaction quickly exceeds that of well-targeted training.

Allan BUSI
Allan BUSI

Learni trainer · AI expert

73%productivity gap
×3cost of inaction

Program

Module 1Theme: Advanced active listening and silence mapping (SPAR method, analysis grid, diagnostic deliverables)

Expert immersion in the mechanisms of active listening applied to sales. Use of the SPAR method to decode unspoken cues, mirror reformulation exercises on real client cases, analysis of strategic silences. Deliverables: personal diagnostic grid and analyzed recordings. 100% practical approach to anchor expert reflexes.

Module 2Theme: Active listening and detection of hidden needs (neurosales tools, mind maps, audit deliverables)

Exploration of active listening techniques to reveal unexpressed needs in negotiation. Role-playing with neurosales tools, creation of dynamic mind maps, analysis of complex client verbatims. Deliverables: personal listening audit and advanced detection plan. Focus on precision and speed of analysis.

Module 3Theme: Active listening in objection handling and resistance management (RESIST framework, simulations, script deliverables)

Expert mastery of active listening when facing objections during closing. Application of the RESIST framework, high-pressure simulations with instant feedback, decoding of emotional resistances. Deliverables: personalized scripts and auditory response bank. Emphasis on transforming blockages into opportunities.

Module 4Theme: Strategic active listening and influence in negotiation (CIAL method, workshops, plan deliverables)

Integration of active listening into complex negotiations using the CIAL method. Workshops for co-constructing influence plans, analysis of real deals, calibration of strategic silences. Deliverables: expert negotiation plan and optimized closing recordings. Intensive practice on company cases.

Module 5Theme: Active listening and ultimate closing (expert rituals, certification, assessment deliverables)

Expert synthesis of active listening to maximize closing. Daily mental preparation rituals, final certification with jury, development of skills assessment. Deliverables: 90-day action plan and certified recordings. Consolidation of learning for immediate impact in the company.

Evaluation method

  • Filmed role-playing scenarios with expert jury
  • Skills grid validated by the trainer
  • Personalized assessment and final certification

Learning method

  • Intensive practice on real cases
  • Individualized feedback each day
  • Concrete tools immediately applicable
  • 30-day post-training follow-up

Methods, materials and delivery

The Training Active Listening - Optimizing Your Expert Negotiations program is delivered onsite or remote (blended-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.

The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.

Equipment required

For the smooth delivery of the Training Active Listening - Optimizing Your Expert Negotiations program, the following equipment is required:

  • Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
  • Training environments installed on workstations or accessible online
  • Course materials, hands-on exercises and complementary resources
  • Post-training access to materials and educational resources

For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.

* contact us for remote delivery feasibility** ratio varies depending on the program

Skills assessment methods

Assessment of skills acquired during the Training Active Listening - Optimizing Your Expert Negotiations program is performed through:

  • During training: case studies, hands-on labs and professional scenarios
  • End of training: self-assessment questionnaire and skills evaluation by the trainer
  • After training: completion certificate detailing acquired skills

Program accessibility

Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.

Enrollment terms and lead times

Registration is possible up to 48 business hours before the start of training. All our programs are built for corporate L&D budgets and delivered onsite or remotely.

Our method

Training quality, guaranteed at every step

Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.

Step 1

Rigorous trainer selection

Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.

  • Triple validation: technical, pedagogical, sectoral.
  • Minimum rating 4.8/5 over the last 12 sessions.
Step 2

You meet the trainer beforehand

30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.

  • Live briefing on goals and team context.
  • Veto right — we swap the trainer for free if needed.
Step 3

Content tailored to your context

No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.

  • Hands-on cases drawn from your stack and projects.
  • Program co-written then validated by your team.
Step 4

Continuous quality follow-up

Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.

  • NPS, knowledge quizzes and skills self-assessment.
  • Satisfaction guarantee: fully satisfied or free rework.

A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.

FAQ

Frequently asked questions

How much does the Training Active Listening - Optimizing Your Expert Negotiations training cost?+
The individual price is $5,775 (USD). A detailed quote is sent within one business day.
How long is the Training Active Listening - Optimizing Your Expert Negotiations training?+
The training lasts 5 journées, available live online (US time zones) or on-site at your offices.
How is this training paid for?+
Most US teams pay directly through their company (L&D or training budget). We invoice in US dollars and accept bank transfer (ACH/wire) or card, with volume pricing for teams. A purchase order is welcome.
Are there any prerequisites?+
Master the fundamentals of sales and negotiation, possess 5 years of field experience in closing, and have conducted complex client interviews.
Is a certificate delivered at the end?+
Yes. A Learni completion certificate is issued, along with the individual evaluation report.
Does Learni provide the equipment?+
No. A computer and stable internet connection are required for the participant. Learni provides the educational platform, the trainer and all course materials.
On-site & remote

This training across cities

Available on-site and remotely. Pick your city to see the local training center.

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