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Founded by passionate advocates of learning and innovation, Learni set out to make professional training accessible to everyone, everywhere in the world. Our team works in the largest cities such as Paris, Lyon, Marseille, and internationally, to support talents and organizations in their skills development.
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Artificial Intelligence training in Glasgow in June 2026 with Learni. Certified, expert trainers, eligible for employer funding. Free quote.
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The Creating Intelligent Chatbots for Business: Complete Training training is delivered in-person or remotely (blended-learning, e-learning, virtual classroom, remote in-person). At Learni, a Qualiopi-certified training organization, each program is designed to maximize skills acquisition, regardless of the training mode chosen.
The trainer alternates between demonstrative, interrogative, and active methods (through practical exercises and/or real-world scenarios). This pedagogical approach ensures concrete and directly applicable learning in the workplace.
To ensure the quality of the Creating Intelligent Chatbots for Business: Complete Training training, Learni provides the following teaching resources:
For in-house training at a location external to Learni, the client ensures and commits to having all necessary teaching materials (IT equipment, internet connection...) for the proper conduct of the training action in accordance with the prerequisites indicated in the communicated training program.
The assessment of skills acquired during the Creating Intelligent Chatbots for Business: Complete Training training is carried out through:
Learni is committed to the accessibility of its professional training programs. All our training programs are accessible to people with disabilities. Our teams are available to adapt teaching methods to your specific needs. Do not hesitate to contact us for any accommodation request.
Learni training programs are available for inter-company and intra-company settings, both in-person and remote. Registration is possible up to 48 business hours before the start of training. Our programs are eligible for OPCO, Pôle emploi, and FNE-Formation funding. Contact us to discuss your training project and funding possibilities.
Overview of chatbots: history, trends, and benefits for business. Concrete examples of applications in customer support, lead generation, and automation of repetitive tasks. Identifying added value and limitations. Introduction to typical architectures.
Design steps: personas, conversational scenarios, user journey mapping, and handling ambiguous conversations. Introduction to conversational design. Presentation and hands-on with leading platforms (Dialogflow, Microsoft Bot Framework, Chatfuel, ManyChat, Landbot). Building a first simple no-code chatbot.
Connecting the chatbot to channels (website, Facebook Messenger, WhatsApp...), managing access and security. Exploring NLP and integrating AI tools (Google Dialogflow, GPT, Rasa). Learning interaction analysis, performance tracking, A/B testing. GDPR: ensuring compliance and ethical best practices. Practical workshop to build an advanced chatbot for a real business need.
Target audience
Digital professionals, marketing managers, customer support staff, developers seeking to automate communication processes
Prerequisites
Basic knowledge of digital tools and fundamentals of computer logic
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