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Training Blameless Postmortems - Analyze Incidents Without Blame

Course created on July 27, 2026Updated on October 5, 2026

On quote$4,620

4 days
Onsite
10 people max.

Request a quote See the program

Ref: YGD638

10 people max.

On quote$4,620

In-company rate: on quotefrom $7,865 for the whole team

On-site and certification exam on quote

4 days

Onsite

Don't let this gap widen

Why this program matters

Without blameless postmortems, 70% of IT incidents repeat within the year, costing an average of 150 000€ per major downtime according to Gartner.
Teams lose 40% productivity in conflicting analyses, slowing innovation and increasing turnover by 25% among demotivated engineers.
In 2026, companies without a blameless culture see their resilience drop by 50%, risking massive customer losses against agile competitors.
Every unanalyzed incident widens an insurmountable competitive gap, threatening business survival.

Trusted by — schools, companies and industrial groups

25,719 programs · 25 countries

Every program built with a dedicated engineer

Companies: Aptar, ArcelorMittal, Equans, EDF, Ubisoft and Microsoft.

Learning objectives

Master blameless postmortems to foster a culture of professional improvement
Develop skills in non-blaming incident analysis in a business environment
Design certifiable and actionable postmortem reports
Implement blameless practices to boost system resilience
Optimize lessons learned processes in professional contexts
Facilitate collaborative and effective postmortem workshops

Program

Module 1Blameless Postmortems Fundamentals: Principles and Mindset (Google SRE, Introductory Workshops)

Discovery of the origins of blameless postmortems at Google SRE, adoption of the no-blame mindset to promote transparency, practical exercises on anonymized real incident cases, drafting of a first chronological event timeline, identification of triggers without personal judgment, production of a simplified report with the trainer to anchor immediately applicable basics in the company.

Module 2Blameless Postmortems Methodology: Data Collection and Analysis (Tools, Timelines)

Structured collection of logs, metrics, and testimonies using tools like Timeline Generator and Blameless Toolkit, detailed construction of contributory timelines in groups, analysis of human and technical contributory factors without fault assignment, collaborative workshops on simulated company incidents, generation of improvement hypotheses, development of concrete priority actions to prevent recurrences.

Module 3Practical Blameless Postmortems Workshops: Facilitation and Communication (Role-Playing, Feedback)

Mastery of blameless workshop facilitation with group techniques like the adapted 5 Whys approach, role-playing on critical IT scenarios to practice emotional neutrality, real-time feedback from the expert trainer, drafting of engaging and readable narrative reports, sharing of participant experiences to enrich practices, creation of customizable templates ready to deploy in your organization.

Module 4Blameless Postmortems Implementation: Integration in the Company (Roadmap, Success Metrics)

Definition of a roadmap to integrate blameless postmortems into existing DevOps processes, measurement of success via KPIs such as MTTR reduction and increased voluntary reporting, case studies of certified French companies, exercises on your anonymized personal incident, personalized action plan with follow-up, delivery of a starter kit including supports and checklists for rapid and impactful deployment.

Evaluation method

Multiple-choice quiz to validate learning outcomes at the end of the training
Continuous evaluation through blameless practical exercises
Defense of the red thread postmortem report in front of the trainer

Learning method

Courses led by an active SRE expert trainer
Practical exercises on real company incident cases
Progressive red thread project on a simulated incident
Complete course materials provided to each participant

Methods, materials and delivery

The Training Blameless Postmortems - Analyze Incidents Without Blame program is delivered onsite or remote (blended-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.

The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.

Equipment required

For the smooth delivery of the Training Blameless Postmortems - Analyze Incidents Without Blame program, the following equipment is required:

Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
Training environments installed on workstations or accessible online
Course materials, hands-on exercises and complementary resources
Post-training access to materials and educational resources

For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.

* contact us for remote delivery feasibility** ratio varies depending on the program

Skills assessment methods

Assessment of skills acquired during the Training Blameless Postmortems - Analyze Incidents Without Blame program is performed through:

During training: case studies, hands-on labs and professional scenarios
End of training: self-assessment questionnaire and skills evaluation by the trainer
After training: completion certificate detailing acquired skills

Program accessibility

Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.

Enrollment terms and lead times

Registration is possible up to 48 business hours before the start of training. All our programs are built for corporate L&D budgets and delivered onsite or remotely.

The Learni story

Founded by engineers and learning experts, Learni's mission is to make high-impact tech training accessible to teams everywhere. We work remotely with organizations across the US and Canada, in your time zone, to help teams upskill fast.

Our method

Training quality, guaranteed at every step

Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.

Step 1

Rigorous trainer selection

Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.

Triple validation: technical, pedagogical, sectoral.
Minimum rating 4.8/5 over the last 12 sessions.

Step 2

You meet the trainer beforehand

30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.

Live briefing on goals and team context.
Veto right — we swap the trainer for free if needed.

Step 3

Content tailored to your context

No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.

Hands-on cases drawn from your stack and projects.
Program co-written then validated by your team.

Step 4

Continuous quality follow-up

Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.

NPS, knowledge quizzes and skills self-assessment.
Satisfaction guarantee: fully satisfied or free rework.

A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.

A child walking to school with a backpack

Our social commitment

A school kit donated to a child for every training booked

To fight inequalities in access to education, Learni donates a complete school kit to a child in need for every training booked. You build your skills, a child heads back to school.

Backpack, notebooks and essential supplies
Distributed through our partner charities
Included, at no extra cost to you

Enroll and offer a kit

FAQ

Frequently asked questions

Which tools are used in Blameless Postmortems training?+

Hands-on work runs on google SRE, introductory Workshops, tools, timelines, role-Playing and feedback. Those tools come from the Blameless Postmortems program itself, delivered on site over 4 days, so participants practise on the stack they will use at work.

What can participants do after Blameless Postmortems training?+

They can master blameless postmortems to foster a culture of professional improvement, develop skills in non-blaming incident analysis in a business environment and design certifiable and actionable postmortem reports. Those are the stated objectives of the Blameless Postmortems program at Intermediate level, checked by the end-of-session assessment.

What does the Blameless Postmortems program cover, day by day?+

Day 1: Blameless Postmortems Fundamentals: Principles and Mindset (Google SRE, Introductory Workshops). Day 2: Blameless Postmortems Methodology: Data Collection and Analysis (Tools, Timelines). Day 3: Practical Blameless Postmortems Workshops: Facilitation and Communication (Role-Playing, Feedback). Day 4: Blameless Postmortems Implementation: Integration in the Company (Roadmap, Success Metrics). The Blameless Postmortems program runs over 4 days, delivered on site.

How is Blameless Postmortems training assessed?+

Assessment relies on multiple-choice quiz to validate learning outcomes at the end of the training, continuous evaluation through blameless practical exercises and defense of the red thread postmortem report in front of the trainer. Learni issues a completion certificate together with the individual assessment report at the end of the Blameless Postmortems program, which an L&D team can file as evidence.

How much does Blameless Postmortems training cost per participant?+

Blameless Postmortems training is priced on quote. The amount depends on headcount, format and how far the syllabus is tailored to your team. A detailed quote is sent within one business day, and team pricing covers the whole group from the second participant.

How long does Blameless Postmortems training take?+

4 days, available live online (US time zones) or on-site at your offices. Half-day tracks spread over several weeks are possible so the team stays operational.

Who pays for Blameless Postmortems training?+

Most US teams pay directly through their company L&D or training budget. Learni invoices in US dollars and accepts bank transfer (ACH/wire) or card, with volume pricing for teams. A purchase order is welcome.

What do participants need to know before Blameless Postmortems training?+

Basic knowledge in IT incident management and teamwork.

Is a certificate issued after Blameless Postmortems training?+

Yes. A Learni completion certificate is issued, along with the individual evaluation report. Learni is a certified training provider and prepares for third-party certifications, but does not award them itself.

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