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Founded by passionate advocates of learning and innovation, Learni set out to make professional training accessible to everyone, everywhere in the world. Our team works in the largest cities such as Paris, Lyon, Marseille, and internationally, to support talents and organizations in their skills development.
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30 free minutes with a training advisor — no commitment.
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Artificial Intelligence training in Mesa in September 2026 with Learni. Certified, expert trainers, eligible for employer funding. Free quote.
Cybersecurity training in Sheffield in November 2026 with Learni. Certified, expert trainers, eligible for employer funding. Free quote.
Explore the evolving role of artificial intelligence in crafting tailored educational journeys, with projections for groundbreaking advancements by April 2026.
Master competitive analysis skills essential for product teams with this step-by-step guide, including tools, frameworks, and 2026 trends like AI-driven insights.
The Training User Journey - Optimizing Journeys to Boost Conversions training is delivered in-person or remotely (blended-learning, e-learning, virtual classroom, remote in-person). At Learni, a Qualiopi-certified training organization, each program is designed to maximize skills acquisition, regardless of the training mode chosen.
The trainer alternates between demonstrative, interrogative, and active methods (through practical exercises and/or real-world scenarios). This pedagogical approach ensures concrete and directly applicable learning in the workplace.
To ensure the quality of the Training User Journey - Optimizing Journeys to Boost Conversions training, Learni provides the following teaching resources:
For in-house training at a location external to Learni, the client ensures and commits to having all necessary teaching materials (IT equipment, internet connection...) for the proper conduct of the training action in accordance with the prerequisites indicated in the communicated training program.
The assessment of skills acquired during the Training User Journey - Optimizing Journeys to Boost Conversions training is carried out through:
Learni is committed to the accessibility of its professional training programs. All our training programs are accessible to people with disabilities. Our teams are available to adapt teaching methods to your specific needs. Do not hesitate to contact us for any accommodation request.
Learni training programs are available for inter-company and intra-company settings, both in-person and remote. Registration is possible up to 48 business hours before the start of training. Our programs are eligible for OPCO, Pôle emploi, and FNE-Formation funding. Contact us to discuss your training project and funding possibilities.
Dive into expert mapping of multifactorial User Journeys, analyzing real business cases with collaborative tools like Miro and Figma, identify critical touchpoints through practical workshops, build your first hierarchical model integrating emotions and contexts, test it in group simulations to validate hypotheses, and produce a deliverable ready to integrate into your product roadmap, gaining efficiency from day one.
Leverage quantitative data to dissect existing User Journeys, install and configure Hotjar and Google Analytics on simulated projects, analyze heatmaps and funnel reports to identify drop-offs, conduct collaborative diagnostic sessions, prioritize pain points with the RICE matrix, and develop a concrete optimization report with KPI metrics, transforming insights into immediate business actions to boost performance.
Refine your User Journeys with deep qualitative insights, conduct structured live user interviews, build advanced empathy maps and segmented personas tailored to B2B/B2C segments, merge this data with your Day 1-2 models through iterative workshops, test hypotheses with low-fidelity prototypes in Figma, and generate personalized alternative scenarios, accelerating hyper-realistic customer journey creation.
Design seamless User Journeys across all channels from web and mobile to apps and email, prototype variants in Figma with advanced interactions, launch A/B tests via UserTesting and Optimizely, measure impact on conversion rates and NPS, iterate in real-time on your flagship project with group feedback, and document a cross-device deployment plan for consistent, high-converting customer experiences.
Finalize your optimized User Journey with an actionable implementation roadmap, define advanced KPIs like CLV and churn prediction, integrate with enterprise tools such as Amplitude or Mixpanel, present your flagship project with a live demo defense, learn continuous governance through team rituals, and depart with a certified kit of reusable templates ready for demanding professional contexts.
Target audience
UX Designers, Product Owners, Digital Marketers, and Product Managers for professional skill development
Prerequisites
Mastery of UX/UI fundamentals, experience in user journey mapping, and proficiency with tools like Figma or Miro
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