Rigorous trainer selection
Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.
- Triple validation: technical, pedagogical, sectoral.
- Minimum rating 4.8/5 over the last 12 sessions.
Learning objectives
- Identify the fundamentals of professional communication
- Master active listening and paraphrasing
- Structure clear and persuasive messages
- Manage non-verbal cues to enhance impact
- Adapt discourse to various interlocutors
- Resolve conflicts through communication
- Apply tools for constructive exchanges
The Learni story
Founded by passionate learning and innovation experts, Learni's mission is to make professional training accessible to everyone, anywhere in the world. Our team operates in major hubs — London, New York, Boston — and internationally, to support talents and organizations in upskilling.
Don't let this gap widen
Why this program matters
Without this upskilling, your team accumulates a technological gap that translates directly into productivity loss.
Organizations that don't train their talents on key topics see their competitiveness drop.
Every quarter without training is a gap widening with competitors who invest.
The cost of inaction quickly exceeds that of well-targeted training.
Program
Module 1Fundamentals of professional communication: models, challenges, self-assessment (exercises, tools like Shannon-Weaver)
Discover the basics by analyzing your current practices via an interactive diagnostic, explore classic models with concrete everyday professional examples, perform self-assessment exercises to identify strengths and areas for improvement, and produce a motivating personal summary that propels you towards more effective communication from the first day.
Module 2Oral communication and active listening: techniques, paraphrasing (role-playing, feedback)
Dive into active listening through client interview simulations, practice paraphrasing to avoid misunderstandings, engage in pair role-playing with personalized debriefs, test vocal techniques to capture attention, and leave with ready-to-use scripts that transform your calls into relational successes.
Module 3Written messages and non-verbals: structure, posture (writing, video analysis)
Build impactful emails in collaborative workshops, analyze non-verbal cues through expert videos and virtual mirrors, apply analysis grids for impeccable professional emails, experiment with postures and facial expressions in video calls, and generate personalized templates that boost your written and physical credibility.
Module 4Role-plays and conflict management: real cases, synthesis (simulations, action plan)
Confront concrete conflict cases in immersive simulations, test mediation strategies with group feedback, integrate all learned tools in a final collaborative project, develop your personal 30-day action plan, and validate your skills through a live presentation that seals your communication transformation.
Evaluation method
- Continuous evaluation through exercises and feedback
- Interactive quiz at the end of the module
- Final graded role-play situation
- Qualiopi certificate issued
Learning method
- Active pedagogy with 70% practice
- Real-world professional case studies
- Individualized feedback in small groups
- Digital tools for autonomous review
Methods, materials and delivery
The Professional Communication Training - Master Your Impactful Exchanges program is delivered onsite or remote (blended-learning, e-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.
The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.
Equipment required
For the smooth delivery of the Professional Communication Training - Master Your Impactful Exchanges program, the following equipment is required:
- Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
- Training environments installed on workstations or accessible online
- Course materials, hands-on exercises and complementary resources
- Post-training access to materials and educational resources
For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.
* contact us for remote delivery feasibility** ratio varies depending on the program
Skills assessment methods
Assessment of skills acquired during the Professional Communication Training - Master Your Impactful Exchanges program is performed through:
- During training: case studies, hands-on labs and professional scenarios
- End of training: self-assessment questionnaire and skills evaluation by the trainer
- After training: completion certificate detailing acquired skills
Program accessibility
Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.
Enrollment terms and lead times
Learni programs are available inter-company and intra-company, onsite or remote. Enrollments are possible up to 48 business hours before the program starts. Our programs are eligible for corporate funding paths. Contact us to discuss your training project and funding options.
Verified reviews
What our learners
★★★★★
« cool, j'ai appris des trucs »
★★★★★
« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »
★★★★★
« la formation dev etait intense mais grave bien. merci Anthony Khelil »
★★★★★
« 😊👍 »
★★★★★
« bien 👍 »
★★★★★
« Allan Busi t'es au top, continue comme ça. formation géniale »
★★★★★
« cool, j'ai appris des trucs »
★★★★★
« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »
★★★★★
« la formation dev etait intense mais grave bien. merci Anthony Khelil »
★★★★★
« 😊👍 »
★★★★★
« bien 👍 »
★★★★★
« Allan Busi t'es au top, continue comme ça. formation géniale »
★★★★★
« cool, j'ai appris des trucs »
★★★★★
« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »
★★★★★
« la formation dev etait intense mais grave bien. merci Anthony Khelil »
★★★★★
« 😊👍 »
★★★★★
« bien 👍 »
★★★★★
« Allan Busi t'es au top, continue comme ça. formation géniale »
Our method
Training quality, guaranteed at every step
Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.
You meet the trainer beforehand
30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.
- Live briefing on goals and team context.
- Veto right — we swap the trainer for free if needed.
Content tailored to your context
No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.
- Hands-on cases drawn from your stack and projects.
- Program co-written then validated by your team.
Continuous quality follow-up
Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.
- NPS, knowledge quizzes and skills self-assessment.
- Satisfaction guarantee: fully satisfied or free rework.
A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.
Communication Digitale
More programs in Communication Digitale.
Communication DigitaleIndustry-certifiedAdvanced Public Speaking Training - Captivate and Persuade
$6,300Net · employer-funded
Communication DigitaleIndustry-certifiedCommunication Training - Mastering Impactful Digital Fundamentals
$6,600Net · employer-funded
Communication DigitaleIndustry-certifiedCréer et Animer un Podcast de Motivation : De l’Idée à la Diffusion
$3,960Net · employer-funded
Communication DigitaleIndustry-certifiedCréer et diffuser un podcast de motivation percutant : De l’idée à l’audience
$3,960Net · employer-funded
Communication DigitaleIndustry-certifiedCréer un Plan de Communication Efficace pour les Entreprises : Stratégies et Bonnes Pratiques
$3,960Net · employer-funded
Communication DigitaleIndustry-certifiedDévelopper un Regard Franc pour une Prise de Parole Authentique et Impactante
$3,960Net · employer-funded
Développement Web
More programs in Développement Web.
Développement WebIndustry-certifiedAPNs Training - Expert Scaling iOS Push Notifications
$2,640Net · employer-funded
Développement WebIndustry-certifiedASP.NET Core : Maîtriser le Développement Web Moderne
$6,600Net · employer-funded
Développement WebIndustry-certifiedATDD : Maîtriser l’Acceptance Test Driven Development en équipes agiles
$3,960Net · employer-funded
Développement WebIndustry-certifiedAWS IoT Core : Maîtrisez la gestion intelligente des objets connectés
$3,960Net · employer-funded
Développement WebIndustry-certifiedAWS Security Hub : Maîtriser la sécurité cloud avec AWS
$2,640Net · employer-funded
Développement WebIndustry-certifiedAccélérer vos modèles d’Intelligence Artificielle avec OpenVINO : de l’optimisation à la mise en production
$3,960Net · employer-funded
Développement Personnel
More programs in Développement Personnel.
Développement PersonnelIndustry-certifiedApprendre à Fixer ses Limites pour une Meilleure Efficacité Professionnelle
$3,960Net · employer-funded
Développement PersonnelIndustry-certifiedAtelier de Création de Vision Board : Développez Votre Potentiel et Atteignez Vos Objectifs
$1,320Net · employer-funded
Développement PersonnelIndustry-certifiedBases Essentielles des Compétences Professionnelles : Acquérir les Fondamentaux pour Réussir en Entreprise
$3,960Net · employer-funded
Développement PersonnelIndustry-certifiedCercle d’influence : Développer et Activer son Réseau Professionnel
$3,960Net · employer-funded
Développement PersonnelIndustry-certifiedCommunication Non Violente en Milieu Professionnel : Techniques et Pratique
$2,640Net · employer-funded
Développement PersonnelIndustry-certifiedConduite de Réunions : Maîtriser les Techniques d'Animation et d’Efficacité
$2,640Net · employer-funded
Ressources Humaines
More programs in Ressources Humaines.
Ressources HumainesIndustry-certifiedAlignement des valeurs d’entreprise et actions opérationnelles : passer de l’intention à l’impact
$3,960Net · employer-funded
Ressources HumainesIndustry-certifiedAlignement des valeurs et des actions en entreprise : Créez un impact durable pour votre organisation
$2,640Net · employer-funded
Ressources HumainesIndustry-certifiedAnimation d’équipe : Développer ses compétences de leader et de facilitateur en milieu professionnel
$3,960Net · employer-funded
Ressources HumainesIndustry-certifiedAtelier de responsabilisation en entreprise : Développer l’autonomie et l’engagement des collaborateurs
$3,960Net · employer-funded
Ressources HumainesIndustry-certifiedBilan de Compétences : Réussir Son Évolution Professionnelle
$3,960Net · employer-funded
Ressources HumainesIndustry-certifiedBooster la motivation au travail : méthodes et leviers pour réussir
$1,320Net · employer-funded
Your professional training, anywhere
Let's build
your next
program.
30 minutes with a learning advisor. No commitment. No sales pitch dressed up as a demo.
Reply within 24 h · Industry-certified · Corporate funding