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Training Nonviolent Communication - Resolve Conflicts Serenely

Ref: PFJ737
10 people max.
5500€ HT / per person
−15% from 2 people−30% from 3 people−50% from 5 people
Pay in 3 installments · +$170/day onsite · +$500 with certification exam
5 journées
distanciel

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Learning objectives

  • Master the fundamentals of Nonviolent Communication in a certified training
  • Develop professional skills to express needs and emotions
  • Learn to listen actively in a business context
  • Design clear and constructive requests to resolve conflicts
  • Implement Nonviolent Communication in daily professional life
  • Optimize team relationships through certified empathetic practices

The Learni story

Founded by passionate learning and innovation experts, Learni's mission is to make professional training accessible to everyone, anywhere in the world. Our team operates in major hubs — London, New York, Boston — and internationally, to support talents and organizations in upskilling.

Don't let this gap widen

Why this program matters

  • Without this upskilling, your team accumulates a technological gap that translates directly into productivity loss.

  • Organizations that don't train their talents on key topics see their competitiveness drop.

  • Every quarter without training is a gap widening with competitors who invest.

  • The cost of inaction quickly exceeds that of well-targeted training.

Allan Busi
Allan Busi

Learni Trainer · Expert

73%productivity gap
×3cost of inaction

Program

Module 1Nonviolent Communication Fundamentals: Discovery of the 4 Steps (observation, feeling, need, request)

Discover the basics of Nonviolent Communication through introductory videos and guided remote exercises, analyze real team conflict cases, practice factual observation without judgment using interactive role-plays on the dedicated platform, produce your first relational self-assessment deliverable, integrate tools like Marshall Rosenberg's model for immediate business application.

Module 2Empathic Listening in Nonviolent Communication: Identifying Hidden Feelings and Needs (listening tools, reformulations)

Dive into active listening with video conference simulations, reformulate colleagues' emotions and needs through filmed dialogues, use practical sheets to decode unspoken elements, conduct role-play exercises in pairs on Zoom, generate a personal report on your communication patterns, apply these skills to real HR scenarios to boost team cohesion.

Module 3Authentic Expression in Nonviolent Communication: Formulating Positive Requests (verbal techniques, structured feedback)

Learn to express your needs without aggression through live practical workshops, build concrete and actionable requests using provided templates, test in real-time with peer feedback, analyze conflicting professional emails and transform them, produce a kit of ready-to-use phrases, integrate these methods into your daily business routine for smooth exchanges.

Module 4Conflict Management via Nonviolent Communication: Mediation and Resolution (case studies, advanced role-playing)

Simulate team mediations remotely with cases inspired by real business conflicts, apply the 4 steps to defuse tensions, practice collective role-playing games on the interactive platform, assess impact using observation grids, create a personalized action plan for your role, master digital tools to track post-training relational progress.

Module 5Integrating Nonviolent Communication in Business: Action Plan and Follow-Up (strategic deliverables, certification)

Synthesize your learning by developing an implementation plan for your organization, share experience feedback in a virtual plenary, prepare for certification via a quiz and portfolio, access post-training resources like videos and online community, define relational KPIs to measure impact, deploy these professional skills immediately for serene communication.

Evaluation method

  • Interactive quizzes at the end of each day on the e-learning platform
  • Practical case studies with individualized feedback
  • Portfolio of deliverables and Qualiopi certified attestation

Learning method

  • Active pedagogy with live remote exercises
  • Real business cases for immediate applications
  • Simulations and role-playing in small groups
  • Personalized follow-up 3 months post-training via coaching

Methods, materials and delivery

The Training Nonviolent Communication - Resolve Conflicts Serenely program is delivered onsite or remote (blended-learning, e-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.

The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.

Equipment required

For the smooth delivery of the Training Nonviolent Communication - Resolve Conflicts Serenely program, the following equipment is required:

  • Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
  • Training environments installed on workstations or accessible online
  • Course materials, hands-on exercises and complementary resources
  • Post-training access to materials and educational resources

For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.

* contact us for remote delivery feasibility** ratio varies depending on the program

Skills assessment methods

Assessment of skills acquired during the Training Nonviolent Communication - Resolve Conflicts Serenely program is performed through:

  • During training: case studies, hands-on labs and professional scenarios
  • End of training: self-assessment questionnaire and skills evaluation by the trainer
  • After training: completion certificate detailing acquired skills

Program accessibility

Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.

Enrollment terms and lead times

Learni programs are available inter-company and intra-company, onsite or remote. Enrollments are possible up to 48 business hours before the program starts. Our programs are eligible for corporate funding paths. Contact us to discuss your training project and funding options.

Verified reviews

What our learners

4.9 · +100 verified reviews
★★★★★

« cool, j'ai appris des trucs »

TomFormation AWS — Cloud Practitioner
★★★★★

« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »

Eva CarpentierFormation LLM en Entreprise — Claude, ChatGPT, Mistral
★★★★★

« la formation dev etait intense mais grave bien. merci Anthony Khelil »

NolanDWWM - Développeur Web et Web Mobile
★★★★★

« 😊👍 »

AmbreDWWM - Développement Web & Mobile React
★★★★★

« bien 👍 »

Léo BlanchardFormation AWS — DevOps Engineer Professional
★★★★★

« Allan Busi t'es au top, continue comme ça. formation géniale »

MargotFormation Claude & ChatGPT — Comparatif et Cas d'Usage
★★★★★

« cool, j'ai appris des trucs »

TomFormation AWS — Cloud Practitioner
★★★★★

« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »

Eva CarpentierFormation LLM en Entreprise — Claude, ChatGPT, Mistral
★★★★★

« la formation dev etait intense mais grave bien. merci Anthony Khelil »

NolanDWWM - Développeur Web et Web Mobile
★★★★★

« 😊👍 »

AmbreDWWM - Développement Web & Mobile React
★★★★★

« bien 👍 »

Léo BlanchardFormation AWS — DevOps Engineer Professional
★★★★★

« Allan Busi t'es au top, continue comme ça. formation géniale »

MargotFormation Claude & ChatGPT — Comparatif et Cas d'Usage
★★★★★

« cool, j'ai appris des trucs »

TomFormation AWS — Cloud Practitioner
★★★★★

« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »

Eva CarpentierFormation LLM en Entreprise — Claude, ChatGPT, Mistral
★★★★★

« la formation dev etait intense mais grave bien. merci Anthony Khelil »

NolanDWWM - Développeur Web et Web Mobile
★★★★★

« 😊👍 »

AmbreDWWM - Développement Web & Mobile React
★★★★★

« bien 👍 »

Léo BlanchardFormation AWS — DevOps Engineer Professional
★★★★★

« Allan Busi t'es au top, continue comme ça. formation géniale »

MargotFormation Claude & ChatGPT — Comparatif et Cas d'Usage
Read all reviews
Our method

Training quality, guaranteed at every step

Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.

Step 1

Rigorous trainer selection

Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.

  • Triple validation: technical, pedagogical, sectoral.
  • Minimum rating 4.8/5 over the last 12 sessions.
Step 2

You meet the trainer beforehand

30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.

  • Live briefing on goals and team context.
  • Veto right — we swap the trainer for free if needed.
Step 3

Content tailored to your context

No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.

  • Hands-on cases drawn from your stack and projects.
  • Program co-written then validated by your team.
Step 4

Continuous quality follow-up

Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.

  • NPS, knowledge quizzes and skills self-assessment.
  • Satisfaction guarantee: fully satisfied or free rework.

A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.

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