Training ITIL Advanced - Optimize IT Services Efficiently

$1,155

  • 1 day
  • Onsite
  • 10 people max.
Ref: EUQ708
10 people max.
$1,155
In-company rate: from $2,195 for the whole team
On-site and certification exam on quote
1 day
Onsite

Don't let this gap widen

Why this program matters

  • Without advanced ITIL mastery, expose yourself to service interruptions costing up to 15,000€/h, a 35% drop in customer satisfaction according to Gartner, and IT processes generating 25% superfluous tickets.

  • Risk poor IT-business alignment, with service ROI dragged down by -20%, failed internal audits, and competitive loss against ISO 20000 standards.

  • Invest 7 hours to avoid these pitfalls, transform your services into a strategic asset, and boost efficiency by 30% upon return to work.

Allan BUSI, Learni trainer · AI expert
Allan BUSI

Learni trainer · AI expert

73%productivity gap
×3cost of inaction
Flag of the United StatesBuilt for US teams
Payment by wire transferEnhanced confidentialityPerfect for companies with 50 to 500 employeesScheduling to fit any time zone

Trusted by — schools, companies and industrial groups

25,806 programs · 25 countries

  • Aptar
  • ArcelorMittal
  • Equans
  • EDF
  • Ubisoft
  • Microsoft

Every program built with a dedicated engineer

  • OpenAI
  • Anthropic
  • Mistral AI
  • NVIDIA
  • Google
  • Amazon Web Services
  • Microsoft Dynamics 365
  • Salesforce
  • ServiceNow
  • SAP
  • Oracle
  • Cisco
  • Fortinet
  • Palo Alto Networks
  • Aruba
  • VMware
  • Red Hat
  • Databricks
  • Snowflake
  • OVHcloud
  • Notion
  • AMD
  • Apple

Companies: Aptar, ArcelorMittal, Equans, EDF, Ubisoft and Microsoft.

ITIL Advanced training objectives

  • Master advanced ITIL processes for service optimization.
  • Apply governance practices and value management.
  • Analyze and resolve complex incidents using ITIL tools.
  • Implement demand management and service portfolio management.
  • Develop continuous improvement plans (CSI).
  • Measure ITIL maturity through practical diagnostics.
  • Align IT with business objectives to boost ROI.

ITIL Advanced curriculum: 1 module over 1 day

Module 1 : Advanced ITIL: Mastering Processes and Service Optimization (ITSM tools, real cases, personalized roadmap)

Dive into advanced ITIL processes by analyzing complex incidents from real business cases using tools like ServiceNow and Jira, develop continuity plans during dynamic interactive workshops, measure your IT system's maturity through collaborative practical diagnostics, simulate demand management scenarios to prioritize the service portfolio, and leave with your key deliverable: an actionable, tailored ITIL improvement roadmap.

How ITIL Advanced skills are assessed

  • Interactive real-time quizzes, peer-evaluated case studies, Qualiopi certificate of acquired skills.

How the ITIL Advanced course is taught

  • Immersive practical workshops, IT incident simulations, group discussions for concrete feedback.

ITIL Advanced training: access and practical arrangements

The Training ITIL Advanced - Optimize IT Services Efficiently program is delivered onsite or remote (blended-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.

The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.

Equipment required

For the smooth delivery of the Training ITIL Advanced - Optimize IT Services Efficiently program, the following equipment is required:

  • Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
  • Training environments installed on workstations or accessible online
  • Course materials, hands-on exercises and complementary resources
  • Post-training access to materials and educational resources

For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.

* contact us for remote delivery feasibility** ratio varies depending on the program

Skills assessment methods

Assessment of skills acquired during the Training ITIL Advanced - Optimize IT Services Efficiently program is performed through:

  • During training: case studies, hands-on labs and professional scenarios
  • End of training: self-assessment questionnaire and skills evaluation by the trainer
  • After training: completion certificate detailing acquired skills

Program accessibility

Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.

Enrollment terms and lead times

Registration is possible up to 48 business hours before the start of training. All our programs are built for corporate L&D budgets and delivered onsite or remotely.

The Learni story

Founded by engineers and learning experts, Learni's mission is to make high-impact tech training accessible to teams everywhere. We work remotely with organizations across the US and Canada, in your time zone, to help teams upskill fast.

Our method

How Learni guarantees the quality of your ITIL Advanced training

Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.

Step 1

Rigorous trainer selection

Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.

  • Triple validation: technical, pedagogical, sectoral.
  • Minimum rating 4.8/5 over the last 12 sessions.
Step 2

You meet the trainer beforehand

30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.

  • Live briefing on goals and team context.
  • Veto right — we swap the trainer for free if needed.
Step 3

Content tailored to your context

No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.

  • Hands-on cases drawn from your stack and projects.
  • Program co-written then validated by your team.
Step 4

Continuous quality follow-up

Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.

  • NPS, knowledge quizzes and skills self-assessment.
  • Satisfaction guarantee: fully satisfied or free rework.

A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.

A child walking to school with a backpack
Our social commitment

A school kit donated to a child for every training booked

To fight inequalities in access to education, Learni donates a complete school kit to a child in need for every training booked. You build your skills, a child heads back to school.

  • Backpack, notebooks and essential supplies
  • Distributed through our partner charities
  • Included, at no extra cost to you
Enroll and offer a kit
FAQ

ITIL Advanced: frequently asked questions

Which tools are used in ITIL Advanced training?+
Hands-on work runs on ITSM tools, real cases and personalized roadmap. Those tools come from the ITIL Advanced program itself, delivered on site over 1 day, so participants practise on the stack they will use at work.
What can participants do after ITIL Advanced training?+
They can master advanced ITIL processes for service optimization, apply governance practices and value management and analyze and resolve complex incidents using ITIL tools. Those are the stated objectives of the ITIL Advanced program at Advanced level, checked by the end-of-session assessment.
How is ITIL Advanced training assessed?+
Assessment relies on interactive real-time quizzes, peer-evaluated case studies, Qualiopi certificate of acquired skills. Learni issues a completion certificate together with the individual assessment report at the end of the ITIL Advanced program, which an L&D team can file as evidence.
How much does ITIL Advanced training cost per participant?+
ITIL Advanced training costs $1,155 per participant. For an in-company team, the flat rate starts at $2,195 for the whole group, up to 8 people. The detailed quote, sent within one business day, adjusts the amount to the format and how far the syllabus is tailored to your team.
How long does ITIL Advanced training take?+
1 day, available live online (US time zones) or on-site at your offices. Half-day tracks spread over several weeks are possible so the team stays operational.
Who pays for ITIL Advanced training?+
Most US teams pay directly through their company L&D or training budget. Learni invoices in US dollars and accepts bank transfer (ACH/wire) or card, with volume pricing for teams. A purchase order is welcome.
What do participants need to know before ITIL Advanced training?+
ITIL v4 Foundation certification, 2 years of experience in IT service management.
Is a certificate issued after ITIL Advanced training?+
Yes. A Learni completion certificate is issued, along with the individual evaluation report. Learni is a certified training provider and prepares for third-party certifications, but does not award them itself.
Does Learni provide the equipment for ITIL Advanced training?+
No. A computer and a stable internet connection are required for each participant. Learni provides the learning platform, the trainer and all course materials.
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Let's build your ITIL Advanced learning path.

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