Rigorous trainer selection
Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.
- Triple validation: technical, pedagogical, sectoral.
- Minimum rating 4.8/5 over the last 12 sessions.
1 seat held for the next session
30:00Held for another
Request a call back and an advisor reaches you within 24 business hours, Monday to Saturday.
Training: Mastering Active Listening for Effective Professional Communication
Trusted by — schools, companies and industrial groups
Every program built with a dedicated engineer
Learning objectives
- Understand the fundamentals of active listening
- Implement active listening techniques in professional interactions
- Identify and overcome barriers to true understanding of others
- Develop relational skills that enhance the quality of interactions
- Know how to ask the right questions to foster openness and trust
Our social commitment
A school kit donated to a child for every training
To fight inequalities in access to education, Learni donates a complete school kit to a child in need for every training booked. You build your skills, a child heads back to school.
- Backpack, notebooks and essential supplies
- Distributed through our partner charities
- Included, at no extra cost to you
The Learni story
Founded by engineers and learning experts, Learni's mission is to make high-impact tech training accessible to teams everywhere. We work remotely with organizations across the US and Canada, in your time zone, to help teams upskill fast.
Don't let this gap widen
Why this program matters
Without mastery of active listening, 75% of professional misunderstandings stem from one-way communication, wasting up to 25% of work time on unnecessary clarifications.
A company pays dearly for this shortcoming: on average, 62 000 € in annual losses per team of 10 people, due to errors, delays, and internal conflicts.
For managers and sales professionals, this means 30% of lost sales opportunities and turnover doubled, compromising promotions and business results.
Every month without this critical skill exposes your career and your organization to a growing risk of irreversible inefficiency.
Program
Module 1Introduction to Active Listening and Keys to Communication
Definition of active listening, distinction between passive and active listening, importance in professional communication. Presentation of situations where active listening makes the difference (negotiation, conflict management, management, customer relations). Basics of effective interpersonal communication.
Module 1Active Listening Techniques
Identification and practice of active listening tools: paraphrasing, questioning, validation, non-verbal attitude (paraverbal and body language). Fun workshops to experiment with these methods. Analysis of concrete examples from the professional world.
Module 1Overcoming Barriers to Active Listening and Practice
Recognize natural barriers to listening: cognitive biases, prejudices, multitasking, emotions. Exercises to identify and overcome these blockages. Dialogue simulations and role-playing games. Collective debriefing to anchor learning. Development of a personal action plan to permanently transform one's listening posture.
Evaluation method
- Self-assessment at the beginning and end of the training
- Practical exercises in pairs with formative feedback
- Final quiz on active listening techniques
Learning method
- Alternating theoretical input and role-playing workshops
- Individual and group exercises
- Downloadable pedagogical workbook
- Personalized follow-up available after the training
Methods, materials and delivery
The Training: Mastering Active Listening for Effective Professional Communication program is delivered onsite or remote (blended-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.
The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.
Equipment required
For the smooth delivery of the Training: Mastering Active Listening for Effective Professional Communication program, the following equipment is required:
- Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
- Training environments installed on workstations or accessible online
- Course materials, hands-on exercises and complementary resources
- Post-training access to materials and educational resources
For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.
* contact us for remote delivery feasibility** ratio varies depending on the program
Skills assessment methods
Assessment of skills acquired during the Training: Mastering Active Listening for Effective Professional Communication program is performed through:
- During training: case studies, hands-on labs and professional scenarios
- End of training: self-assessment questionnaire and skills evaluation by the trainer
- After training: completion certificate detailing acquired skills
Program accessibility
Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.
Enrollment terms and lead times
Registration is possible up to 48 business hours before the start of training. All our programs are built for corporate L&D budgets and delivered onsite or remotely.
Our method
Training quality, guaranteed at every step
Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.
You meet the trainer beforehand
30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.
- Live briefing on goals and team context.
- Veto right — we swap the trainer for free if needed.
Content tailored to your context
No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.
- Hands-on cases drawn from your stack and projects.
- Program co-written then validated by your team.
Continuous quality follow-up
Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.
- NPS, knowledge quizzes and skills self-assessment.
- Satisfaction guarantee: fully satisfied or free rework.
A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.
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FAQ
Frequently asked questions
How much does the Training: Mastering Active Listening for Effective Professional Communication training cost?+
The price is $1,470 (USD) per participant. A detailed quote is sent within one business day.
How long is the Training: Mastering Active Listening for Effective Professional Communication training?+
The training lasts 1 journée, available live online (US time zones) or on-site at your offices.
How is this training paid for?+
Most US teams pay directly through their company (L&D or training budget). We invoice in US dollars and accept bank transfer (ACH/wire) or card, with volume pricing for teams. A purchase order is welcome.
Are there any prerequisites?+
No prerequisites
Is a certificate delivered at the end?+
Yes. A Learni completion certificate is issued, along with the individual evaluation report.
Does Learni provide the equipment?+
No. A computer and stable internet connection are required for the participant. Learni provides the educational platform, the trainer and all course materials.
On-site & remote
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