Rigorous trainer selection
Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.
- Triple validation: technical, pedagogical, sectoral.
- Minimum rating 4.8/5 over the last 12 sessions.
1 seat held for the next session
30:00Held for another
Request a call back and an advisor reaches you within 24 business hours, Monday to Saturday.
Training Active Listening 2026 - Mastering Empathic Communication
Trusted by — schools, companies and industrial groups
Every program built with a dedicated engineer
Learning objectives
- Master the fundamentals of active listening for certified professional relationships
- Develop skills in paraphrasing and open-ended questioning in a business environment
- Implement non-verbal listening techniques in various contexts
- Build empathic listening to resolve conflicts and boost collaboration
- Optimize client and team interactions through practical professional training
- Apply active listening in real scenarios for measurable results
Our social commitment
A school kit donated to a child for every training
To fight inequalities in access to education, Learni donates a complete school kit to a child in need for every training booked. You build your skills, a child heads back to school.
- Backpack, notebooks and essential supplies
- Distributed through our partner charities
- Included, at no extra cost to you
The Learni story
Founded by engineers and learning experts, Learni's mission is to make high-impact tech training accessible to teams everywhere. We work remotely with organizations across the US and Canada, in your time zone, to help teams upskill fast.
Don't let this gap widen
Why this program matters
Without active listening mastery, 75% of professional misunderstandings generate productivity losses estimated at 20% of team time.
Companies suffer 30% higher turnover due to degraded relationships, costing an average of 15 000€ per lost employee.
In 2026, 82% of promoted managers excel in empathic communication, while the others stagnate against the competition.
Every unresolved conflict from lack of listening widens a critical business gap, risking 25% annual customer losses.
Act now to secure your relationships and your professional future.
Program
Module 1Fundamentals of active listening: understanding the basics and benefits (theory, sensory exercises)
Discovery of the essential principles of active listening in a professional context, identification of listening barriers through self-assessment, practical exercises in mindful auditory awareness with virtual partners, analysis of real business cases, production of a personal report on current listening habits, implementation of a first tracking tool to progress immediately in your daily interactions.
Module 2Active listening techniques: paraphrasing and open questions (verbal tools, role-plays)
Learning active paraphrasing methods to validate understanding, intensive training in open questions through remote simulations, use of collaborative digital tools to note exchanges, application to real client and team scenarios, personalized feedback from the expert trainer, creation of a repertoire of key phrases tailored to your sector, gain confidence for smoother and more productive conversations by the end of the day.
Module 3Non-verbal active listening: decoding signals and empathy (body language analysis, case videos)
Exploration of non-verbal signals in active listening with analysis of professional videos, mirroring and gestural synchronization exercises in virtual pairs, detection of underlying emotions using observation grids, practical application to simulated business conflicts, development of certified empathic listening, creation of a personal action plan integrating these skills, visible transformation of your relational posture to inspire trust and collaboration.
Module 4Active listening application 2026: professional integration and follow-up (ongoing projects, certification)
Synthesis of skills through an ongoing project in a real professional situation, advanced simulations of meetings and negotiations remotely, optimization of skills for 2026 with innovative digital tools, peer and certified Qualiopi trainer evaluation, delivery of a concrete deliverable such as a personalized listening guide, post-training follow-up plan to embed habits, preparation for recognized corporate certification to boost your relational career.
Evaluation method
- Multiple-choice quiz to validate acquired knowledge at the end of the training
- Continuous evaluation through role-plays and feedback
- Presentation of the ongoing project in remote format
Learning method
- Courses led by a certified expert trainer in communication
- Practical exercises and role-plays based on real business cases
- Progressive ongoing project for immediate application
- Complete course materials and digital resources provided
Methods, materials and delivery
The Training Active Listening 2026 - Mastering Empathic Communication program is delivered onsite or remote (blended-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.
The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.
Equipment required
For the smooth delivery of the Training Active Listening 2026 - Mastering Empathic Communication program, the following equipment is required:
- Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
- Training environments installed on workstations or accessible online
- Course materials, hands-on exercises and complementary resources
- Post-training access to materials and educational resources
For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.
* contact us for remote delivery feasibility** ratio varies depending on the program
Skills assessment methods
Assessment of skills acquired during the Training Active Listening 2026 - Mastering Empathic Communication program is performed through:
- During training: case studies, hands-on labs and professional scenarios
- End of training: self-assessment questionnaire and skills evaluation by the trainer
- After training: completion certificate detailing acquired skills
Program accessibility
Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.
Enrollment terms and lead times
Registration is possible up to 48 business hours before the start of training. All our programs are built for corporate L&D budgets and delivered onsite or remotely.
Our method
Training quality, guaranteed at every step
Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.
You meet the trainer beforehand
30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.
- Live briefing on goals and team context.
- Veto right — we swap the trainer for free if needed.
Content tailored to your context
No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.
- Hands-on cases drawn from your stack and projects.
- Program co-written then validated by your team.
Continuous quality follow-up
Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.
- NPS, knowledge quizzes and skills self-assessment.
- Satisfaction guarantee: fully satisfied or free rework.
A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.
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FAQ
Frequently asked questions
How much does the Training Active Listening 2026 - Mastering Empathic Communication training cost?+
The price is $4,620 (USD) per participant. A detailed quote is sent within one business day.
How long is the Training Active Listening 2026 - Mastering Empathic Communication training?+
The training lasts 4 journées, available live online (US time zones) or on-site at your offices.
How is this training paid for?+
Most US teams pay directly through their company (L&D or training budget). We invoice in US dollars and accept bank transfer (ACH/wire) or card, with volume pricing for teams. A purchase order is welcome.
Are there any prerequisites?+
Proficiency in English and openness to interpersonal exchanges
Is a certificate delivered at the end?+
Yes. A Learni completion certificate is issued, along with the individual evaluation report.
Does Learni provide the equipment?+
No. A computer and stable internet connection are required for the participant. Learni provides the educational platform, the trainer and all course materials.
On-site & remote
This training across cities
Available on-site and remotely. Pick your city to see the local training center.
Your professional training, anywhere
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