Rigorous trainer selection
Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.
- Triple validation: technical, pedagogical, sectoral.
- Minimum rating 4.8/5 over the last 12 sessions.
Describe your need, get a tailored program and a pre-filled quote in 3 min. A 100% free call with an advisor.
1 seat held for the next session
Request a call back and an advisor reaches you within 24 business hours, Monday to Saturday.

To fight inequalities in access to education, Learni donates a complete school kit to a child in need for every training booked. You build your skills, a child heads back to school.
Founded by engineers and learning experts, Learni's mission is to make high-impact tech training accessible to teams everywhere. We work remotely with organizations across the US and Canada, in your time zone, to help teams upskill fast.
Don't let this gap widen
Without mastery of active listening, misunderstandings undermine 70 % of professional interactions, generating chronic internal conflicts.
A company loses on average 45 000 € per year per manager in communication errors, with 25 % of meeting time wasted on unnecessary reformulations.
For project managers and HR, this translates to 30 % higher turnover and a 20 % drop in productivity, directly threatening growth and careers.
Every month without this skill exposes your team to critical failures and your leadership to obsolescence.
Definition of active listening. Distinction between listening and hearing. The stakes of active listening in professional communication. Presentation of benefits in management, human resources, and client relations. Analysis of the main obstacles to listening (judgment, projection, distraction...).
Presentation of verbal and non-verbal techniques (paraphrasing, questioning, reformulation, silence, eye contact). Practical listening exercises in pairs or small groups. Role-playing to defuse major misunderstandings. Practice of constructive feedback in situations.
Using active listening for conflict resolution: listen without judging, identify needs and emotions, respond in an adapted and assertive manner. Simulations of stress situations, performance reviews, customer complaints. Self-evaluation plan: how to maintain a high level of active listening on a daily basis.
The Training: Mastering Active Listening: Key Competency in Professional Communication program is delivered onsite or remote (blended-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.
The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.
For the smooth delivery of the Training: Mastering Active Listening: Key Competency in Professional Communication program, the following equipment is required:
For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.
Assessment of skills acquired during the Training: Mastering Active Listening: Key Competency in Professional Communication program is performed through:
Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.
Registration is possible up to 48 business hours before the start of training. All our programs are built for corporate L&D budgets and delivered onsite or remotely.
Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.
Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.
30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.
No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.
Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.
A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.
Digital CommunicationIndustry-certified
Digital CommunicationIndustry-certified
Digital CommunicationIndustry-certified
Digital CommunicationIndustry-certified
Digital CommunicationIndustry-certified
Digital CommunicationIndustry-certified
Digital CommunicationIndustry-certified
Digital CommunicationIndustry-certified
Digital CommunicationIndustry-certified
Digital CommunicationIndustry-certified
Social mediaIndustry-certified
Social mediaIndustry-certified
Social mediaIndustry-certified
Social mediaIndustry-certified
Social mediaIndustry-certified
Social mediaIndustry-certified
Personal effectiveness & growthIndustry-certified
Personal effectiveness & growthIndustry-certified
Personal effectiveness & growthIndustry-certified
Personal effectiveness & growthIndustry-certified
Personal effectiveness & growthIndustry-certified
Personal effectiveness & growthIndustry-certified
Emotional intelligenceIndustry-certified
Emotional intelligenceIndustry-certified
Emotional intelligenceIndustry-certified
Emotional intelligenceIndustry-certified
Emotional intelligenceIndustry-certified
Emotional intelligenceIndustry-certifiedAvailable on-site and remotely. Pick your city to see the local training center.
30 minutes with a learning advisor. No commitment. No sales pitch dressed up as a demo.